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Hilton Omaha

4.0 star property
Hotel with 2 restaurants, steps from CHI Health Center Omaha

Photo gallery for Hilton Omaha

Exterior
37-inch LCD TV with digital channels, TV, pay films
Outdoor dining
Presidential Suite, Accessible | Living area
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
The current price is AU$144
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
1001 Cass St, Omaha, NE, 68102
  • Place, CHI Health Center Omaha
    ‪2 min walk‬
  • Place, Charles Schwab Field Omaha
    ‪3 min walk‬
  • Place, Creighton University
    ‪8 min walk‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Hospitality Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Hospitality Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, Accessible

Presidential Suite, Accessible

Presidential Suite, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room

8.0 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Ballpark View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds (Ballpark View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

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  • Free airport shuttle
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4.4 out of 5, Excellent, 1,670 reviews
The price is AU$133
includes taxes & fees
4 Jan - 5 Jan 2026
Magnolia Hotel Omaha

About the area

Omaha

Hilton Omaha places you steps from CHI Health Center Omaha and within a 10-minute stroll of Charles Schwab Field Omaha. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Places within a 15-minute walk of this 4-property class Downtown Omaha hotel include Gene Leahy Mall and Creighton University.

What's nearby

  • CHI Health Center Omaha - 2 min walk - 0.2 km
  • Charles Schwab Field Omaha - 3 min walk - 0.3 km
  • Gene Leahy Mall - 8 min walk - 0.7 km
  • Creighton University - 8 min walk - 0.7 km
  • Orpheum Theater - 14 min walk - 1.2 km

Getting around

  • Omaha Station - 8 min drive
  • Omaha, NE (OMA-Eppley Field) - 7 min drive

Restaurants

  • ‪The Old Mattress Factory Bar And Grill - ‬4 min walk
  • ‪Blatt Beer & Table - ‬6 min walk
  • ‪Akarui - ‬4 min walk
  • ‪Burdock + Bitters - ‬6 min walk
  • ‪Rocco’s Pizza & Cantina - ‬12 min walk

About this property

Hilton Omaha

Hotel with 2 restaurants, steps from CHI Health Center Omaha
As a guest of Hilton Omaha, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and concierge services are also featured at Hilton Omaha. An area shuttle within 2.00 mi and A roundtrip airport shuttle at scheduled times are free. For a fee, parking is available.

This 4-star Omaha hotel is smoke free.

  • 1 building
  • 600 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2004
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Omaha offers 600 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

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Hilton Garden Inn Omaha Downtown/Old Market Area
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$140
includes taxes & fees
21 Dec - 22 Dec
Hilton Garden Inn Omaha Downtown/Old Market Area

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Free area shuttle up to 2 mi
  • Limo/town car service
  • Secured, covered parking on site (USD 34 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Covered self-parking fee: USD 34.00 per night (in/out privileges)
  • Valet parking fee: USD 49.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Omaha
Hilton Omaha
Omaha Hilton
Hilton Omaha Hotel Omaha
Omaha Hilton Hotel
Hilton Omaha Hotel
Hilton Omaha Hotel
Hilton Omaha Omaha
Hilton Omaha Hotel Omaha

Frequently asked questions

What is the cancellation policy at Hilton Omaha?

Hilton Omaha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Omaha?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Omaha on 22 Dec 2025 start from AU$143.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Omaha?

Yep, Hilton Omaha has a secured covered self car park with in/out privileges for USD 34.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Hilton Omaha?

The closest beach to Hilton Omaha is Lake Manawa Beach (9.1 km).

Does Hilton Omaha have a pool?

Hilton Omaha has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Omaha?

Hilton Omaha features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Omaha a romantic place to stay?

1 hot tub and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Omaha.

Is Hilton Omaha family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Omaha is a hit with families.

Does Hilton Omaha serve breakfast?

Yeah, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Omaha?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight at scheduled times.

Is there a bar or restaurant at Hilton Omaha?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Omaha?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Hilton Omaha Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 177 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

Reviews

8/10 Good

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good family hotel

The restaurant was moved to the bar area (not sure why) and you had to order the food at a separate concierge type table. The food choices were sophisticated and my son and i just wanted basic American fare so we went to the Mattress Bar and Grîll a short wall away. I had a drink at the bar later and it was about $21US for a 9 oz glass of Sauvignon Blanc. I àmost fell off my chair!
Stayed 1 night in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

levi

Stayed 2 nights in Sep 2025

6/10 Okay

Austin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice the bar was nice and serice was great the parking in the garage and distance to the room is #1 expensive and very inconvenient and the room was nothing special there are nicer rooms at super8 definitely not worth the money
Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

CHRISTOPHER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for attending concert

Across the street from Arena!
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Chi Event Center
Stayed 1 night in Aug 2025

8/10 Good

Roberta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

the bad and the good

The bed was too firm for me and many people screaming in the hallway in the middle of the night, made it difficult to sleep well. The parking garage is cramped and is not worth the $34 fee. Bump up to valet would be worth not dealing with that situation. The staff is very nice and the pool/hot tub/gym is great.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort

SUPER ILL TREATED - REMOTE BAD ROOM GIVEN

BAD SERVICE AT DESK: The concierge had to get the desk clerks to quit talking to each others to help check us in when we arrived. Maybe training nut no acknowledgement from anyone for awhile, despite no one in line. Disgusted expressions. Get our keys and learned we are put in King (booked online showed Deluxe room with 2 beds) and called with response that "we are overbooked and no queens left. Our records show you reserved a King." Checked online record on laptop and pic on my reservation from Hotels.com says Deluxe room with a pic of 2 queens. But more importantly. from that site and two others learned I could for sure book 2 queens for that very night even now! Went back down and shared with one of the two reservations and she said, Okay, then asked me to go back up, and completely vacate room and come back down and then she'd assign new room. She was gone when returned -- but the other woman said, "nope, she was wrong". We are 'negative -47 rooms'. I said, do you want me to show you that rooms are availabland she said,with disgust, "You did not order right, but I'll do it anyway". So I was given a new room (how can you be -47 rooms, have open availability online to buy, and have someone lie straight to your face just to dress you down before serving you). Received room furthest away from everything! (felt like a punishment). Walk was hard on my veinous insufficiency with luggage and hurt to get there each time. No shampoo in receptacle. Or conditioner. BAD
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Perfect that it’s connected to CHI making it such a convenient stay for events.
Stayed 2 nights in Aug 2025

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lindsay

Stayed 1 night in Aug 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The extremely long wait to check in. It took just over an hour to check in.
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

10/10 Excellent

graham

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The area around the hotel was nice and had lots of dining options.
Stayed 1 night in Aug 2025

10/10 Excellent

Layne

Stayed 1 night in Aug 2025

10/10 Excellent

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The digital key worked perfectly and everyone seemed to enjoy working there. The hotel Restaurant was excellent!
Stayed 1 night in Aug 2025

4/10 Poor

Michael Thomas

Liked: Cleanliness, amenities
Disliked: Staff & service
I spent an hour trying to figure out how to get into the parking lot - the road I needed to take to get into the property was blocked off and it appeared illegal to enter. In general, Signage outside and inside the hotel is too small. Once inside, the computers were malfunctioning and it took 20 minutes waiting standing in line to check in. I sympathize with the staff since it was not their fault, but they were quite impersonal and not particularly friendly. Parking was also inconvenient, quite a walk from the lobby. The room was comfortable and in good condition. It would have been nice to have more overhead light.
Stayed 1 night in Aug 2025

6/10 Okay

Raimy O

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Theresa Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe
Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Friendly staff
Stayed 2 nights in Aug 2025

6/10 Okay

Dayna

Stayed 1 night in Aug 2025

4/10 Poor

Ella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took hours to get extra blankets and pillows. Hotel was dirty in lobby and throughout. Food selection was limited and pricey.
Stayed 1 night in Aug 2025