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4.3 out of 5

"Nice central location. Quiet area . Spacious room and bathroom " More

By a verified traveller on Mon 27 Jan 2020

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Hotel Description

City Heart Motel places you in the center of Warrnambool, within just a 15-minute stroll of Warrnambool Art Gallery and Warrnambool Botanical Gardens. Highlights at this motel include in-room free WiFi and LCD TVs.

Cable TV and coffee/tea makers are featured in all 17 rooms.

This smoke-free motel offers free WiFi in public areas, a terrace, and barbecue grills. There's also the convenience of free self parking.

With a stay at this 3.5-star Warrnambool motel, you'll be 2.1 km (1.3 mi) from Warrnambool Beach.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100* Per night/room 8 Mar. - 9 Mar.

Standard Room, Non Smoking (Twin Share)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

City Heart Motel ratings based on 77 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Heart Motel

Everyone (35) Couples (25) Family (17)
4 out of 5

Posted by on 30 Dec. 2020

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4 out of 5
Nice central location. Quiet area . Spacious room and bathroom

Posted by on 27 Jan. 2020

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5 out of 5
Great place to stay, staff lovely, very clean, everything I needed.

Posted by , from Adelaide on 8 Jan. 2020

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5 out of 5
Great location , easy to find. Sue was lovely, and helpful in pointing out some places to visit. Bed was comfy, breakfast delivered to my room piping hot, and yummy. Nothing was too much trouble at all, enjoyed my stay thank you!

Posted by on 8 Nov. 2019

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5 out of 5
Hospitable owners were very helpful, good recommendations.

Posted by on 20 Oct. 2019

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3 out of 5
Great central location however room looked a bit tired and the freezer in the bar fridge was ineffective.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Sue

Thanks very much anonymous. Would love to know what room so we can check it out. Your tariff was $72, not a bad deal for a central motel.

5 out of 5
Price and bfast incl. Friendly owners. Handy to everything. Clean. All you need.

Posted by on 30 Sep. 2019

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5 out of 5
I've stayed in places that charge up to $30 a night more that don't come close to this place. Very tidy and comfortable room with lovely hosts.

Posted by on 27 Sep. 2019

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4 out of 5
Great hosts. good location handy to centre of town

Posted by on 7 Sep. 2019

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5 out of 5

Posted by on 5 Sep. 2019

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Property Features

As a guest of City Heart Motel, you'll find a terrace and barbecue grills. WiFi is free in public spaces. Self parking is free. This 3.5-star Warrnambool motel is smoke free.

  • 17 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Warrnambool Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

City Heart Motel offers 17 air-conditioned accommodations with coffee/tea makers. LCD televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Heart Motel Warrnambool
  • City Heart Motel
  • City Heart Warrnambool
  • City Heart Motel Motel
  • City Heart Motel Warrnambool
  • City Heart Motel Motel Warrnambool
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.