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Hotel UMass

2.5 star property

Photo gallery for Hotel UMass

A modern living room with a fireplace, red curtains, and a wooden dining table.
Property video
A modern hotel lobby with a large TV screen displaying the hotel name, red chairs, wooden shelves, and a clock on the wall.
A hotel room with two beds, a dining table with a plate of food, a glass of water, and a bottle of wine.
A modern building with a grid-like facade, multiple balconies, and a spacious courtyard with geometric sculptures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is AU$186
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Place, Athletic Fields North
    ‪8 min walk‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with white linens and red accents, a large window with curtains, and a view of the outdoors.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(59 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A neatly made bed with white linens and a red throw blanket, flanked by two bedside tables with lamps and a phone.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a headboard, two bedside lamps, a window with curtains, and a view of buildings outside.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Amherst

Hotel UMass places you steps from University of Massachusetts Amherst and within a 10-minute stroll of Mullins Center. Highlights at this hotel include 5 coffee shops/cafes, a restaurant and free continental breakfast. .The restaurant, The Commonwealth, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. There's also the convenience of self parking. .Sights within a 15-minute walk of this Amherst hotel include UMass Fine Arts Center and Athletic Fields North.

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 km
  • UMass Fine Arts Center - 6 min walk - 0.6 km
  • Mullins Center - 6 min walk - 0.6 km
  • Athletic Fields North - 8 min walk - 0.7 km
  • Amherst College - 6 min drive - 2.9 km

Getting around

  • Amherst Station - 4 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 56 min drive

Restaurants

  • ‪Blue Wall - ‬4 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪Green Fields - ‬4 min walk
  • ‪Harvest Market - ‬3 min walk
  • ‪Antonio's Pizza - ‬4 min drive

About this property

Hotel UMass

There's a restaurant on site, as well as 5 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A library, a vending machine, and multilingual staff are also featured at Hotel UMass. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this Amherst hotel.

  • 1 building
  • 113 guestrooms or units
  • 5 levels
  • 5 coffee shops
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel UMass offers 113 air-conditioned accommodations with a safe and free newspapers. Select Comfort beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

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Comfort Inn & Suites Hadley - Amherst
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,015 reviews
The price is AU$229
includes taxes & fees
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Comfort Inn & Suites Hadley - Amherst

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0004140080. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

What is the cancellation policy at Hotel UMass?

Hotel UMass offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel UMass?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel UMass on 18 Aug 2026 start from AU$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel UMass?

Yep, Hotel UMass has a secured self car park for USD 6.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel UMass?

The closest beach to Hotel UMass is Puffers Pond South Beach (2.9 km).

What makes Hotel UMass a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel UMass.

Does Hotel UMass serve breakfast?

Yep, free continental brekkie is offered at Hotel UMass.

Is there a free airport shuttle available at Hotel UMass?

No, Hotel UMass does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel UMass?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel UMass?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel UMass?

No, pets are not allowed.

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1014 reviews
Rating 8 - Good. 210 out of 1014 reviews
Rating 6 - Okay. 89 out of 1014 reviews
Rating 4 - Poor. 32 out of 1014 reviews
Rating 2 - Terrible. 37 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience would stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great Parking easy Location amazing Hotel clean, modern and comfy beds
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, room was great, nice view, good breakfast and tea
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful on campus stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Natalicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good! Great location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was super convenient. Very clean and comfortable. Definitely recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Emily Van

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Room was super comfy and breakfast hit the spot.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Deepak

Liked: Cleanliness, amenities, property conditions & facilities
Very good service and nice stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mirlinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and team. We enjoyed our stay. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, tasty breakfast and a nice lobby to relax in.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nyal

Liked: Cleanliness, staff & service
accessible to campus
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Hotel UMass. The hotel lobby is nice and inviting with a fireplace and coffee and cookies. Staff is always friendly and the rooms are very clean and modern. Love the walkin shower and glass door.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brett

Liked: Amenities
Great stay. Just one thing — the room coffee maker was broken.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fatema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the UMass decor!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness
Awesome
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Olufemi

Liked: Cleanliness, amenities, property conditions & facilities
Very neat room and really courteous staff.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Well built facility and very well maintained and clean. Rooms were quiet inside. Location was perfect for our UMass campus tour!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the decor was up to date. Staff was lovely - very helpful with questions. Parking was easy. Breakfast was great - there was an assortment of foods. I would definitely come back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional. The room was very clean and had a great view. We would stay there again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice, conveniently located, good amenities; I had no issues and it was easy to store my luggage after checking out.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff was friendly
Stayed 1 night in Apr 2026