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4.6 out of 5

"We loved our overnight stay in this beautiful secluded and relaxed setting. It was clean and tidy with everything needed for an overnight stay. " More

By a verified traveller on Fri 16 Oct 2020

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Hotel Description

At Emeraldene Inn & Eco-Lodge you'll be 3.1 km (1.9 mi) from Hervey Bay Golf and Country Club and 3.3 km (2 mi) from Stockland Hervey Bay Shopping Centre. Highlights at this motel include in-room free WiFi, furnished balconies, and LCD TVs.

All 14 soundproofed rooms feature DVD players, free local calls, and ceiling fans. In-room dining is easy with amenities like refrigerators and microwaves. Additionally, hair dryers, irons/ironing boards, and desks are available.

This business-friendly motel offers an outdoor pool, free WiFi in public areas, and has limo/town car service. Other amenities include laundry facilities, a terrace, and a garden. Continental breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Urraween motel, you'll be 3.4 km (2.1 mi) from Fraser Coast Cultural Centre and 4.2 km (2.6 mi) from WetSide Water Education Park.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$110* Per night/room 12 Apr. - 13 Apr.

Studio Suite, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Super Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Emeraldene Inn & Eco-Lodge ratings based on 83 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Emeraldene Inn & Eco-Lodge

Everyone (34) Couples (20) Family (32)
5 out of 5
We loved our overnight stay in this beautiful secluded and relaxed setting. It was clean and tidy with everything needed for an overnight stay.

Posted by , from Brisbane on 16 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by Yong

Hi Jules, Thanks for your recent stay with us at Emeraldene Inn. I am so glad you have enjoyed our peaceful setting. We hope to see you again in the future. Kind regards Yong

4 out of 5
Location was good. Unit had enough space and everything we needed for the one night we stayed. For longer stays it will be nice if it can have a burner and pans to at least be able to make breakfast. Was lovely to hear the birds singing early in the morning.

Posted by on 22 Aug. 2020

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Comment from Hotel Management

23 Aug. 2020 by Yong

Dear Guest, Thanks for your recent stay and thanks for submitting review online. I am glad you have enjoyed your stay at our motel. I am sorry we couldn't provide a burner and pans for our motel rooms as it is not permitted under the fire regulation. In each motel room, we have microwave over, toaster and kettle, plates, bowls, cups and cutlery. We also have guest BBQ near the swimming pool area, or you can book our family room which provides full kitchen facilities. Kind regards Yong

5 out of 5
Awesome friendly and clean room and service will stay again

Posted by on 10 May 2020

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Comment from Hotel Management

10 May 2020 by Yong

Dear Guest, Thanks for your staying with us at Emeraldene Inn & Eco-Lodge, and thanks for submitting your lovely review online. Wish you all the best. See you again in the future. Warm regards Yong

5 out of 5
We were three ladies only here for an overnight stay and found the motel very comfortable beds VERY comfortable very clean breakfast choices excellent overall very happy and would stay here again

Posted by on 19 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Yong

Dear guests, Thanks for staying with us at Emeraldene, and thanks for submitting a lovely review online. I am glad you all had a comfortable stay. All the best and hope to see you in the future. Kind regards Yong (manager)

5 out of 5
Its location is outstanding. Its a nice cozy place.

Posted by on 13 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Yong

Dear Guest, Thanks you for staying with us at Emeraldene, and thanks you for submitting a review. All the best. Kind regards Yong

5 out of 5
It was a lovely stay. A very clean room and a comfortable time in Hervey Bay. Very competitive price too.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Yong

Dear Guest, Thanks for staying with us at Emeraldene. I am so glad you have enjoyed your stay at Hervey Bay, and submitted this review. Wish you all the best, and hope to see you again in the future. Kind regards Yong

5 out of 5
Excellent clean modern units with all of the facilities you could ever need. Nice helpful staff

Posted by on 18 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Yong

Dear Guest, Thanks for staying at Emeraldene, and thanks for leaving your review online. We would love to see you again in the future. All the best. Yong, the manager

4 out of 5

Posted by on 19 Oct. 2019

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Comment from Hotel Management

15 Nov. 2019 by Yong

Dear Guest, Thanks for your review. We would love to have you stay at Emeraldene again in the future. All the best wishes. Yong, the manager

5 out of 5
Lovely motel!!! Clean and quiet in a beautiful little rain forest setting.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Yong

Dear Guest, Thanks for staying with us at Emeraldene Inn & Eco-Lodge. Hope to see you again in the future. Warm regards Yong, Manager

5 out of 5
Rooms were clean & spacious. It was private & quite. Close to shopping centre. Beds were comfortable. Staff were friendly.

Posted by on 8 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by Yong

Dear Guest, Thanks for staying with us at Emeraldene Inn & Eco-Lodge, and thanks for writing a review. Kind regards Yong (manager)

About the Emeraldene Inn & Eco-Lodge

Location 166 Urraween Road, Urraween, QLD 4655

Property Features

As a guest of Emeraldene Inn & Eco-Lodge, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Emeraldene Inn & Eco-Lodge also features barbecue grills, a garden, and a picnic area. Self parking is free. This 3.5-star Hervey Bay motel is smoke free.

  • 1 floor
  • 14 guestrooms or units
  • 2 buildings
  • Built in 2000
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (24.3 km / 15.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Emeraldene Inn & Eco-Lodge offers 14 air-conditioned accommodations with DVD players and hair dryers. Rooms open to furnished balconies. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony (furnished)
  • LCD television
  • DVD player
  • Refrigerator
  • Microwave
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy continental breakfast for a fee.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No lifts
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 24 per vehicle (one-way)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emeraldene
  • Emeraldene Eco-Lodge
  • Emeraldene Eco-Lodge Urraween
  • Emeraldene Inn
  • Emeraldene Inn & Eco-Lodge
  • Emeraldene Inn & Eco-Lodge Urraween
  • Emeraldene Hotel Eco
  • Emeraldene Inn & Eco-Lodge Hervey Bay, Fraser Coast
  • Emeraldene Inn Eco-Lodge Urraween
  • Emeraldene Inn Eco-Lodge
  • Emeraldene Inn Eco Lodge
  • Emeraldene & Eco Urraween
  • Emeraldene Inn & Eco-Lodge Motel
  • Emeraldene Inn & Eco-Lodge Urraween
  • Emeraldene Inn & Eco-Lodge Motel Urraween

You should know

  • Emeraldene Inn & Eco-Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.