4.5 out of 5

"Close to the bay close to the shops and food close to the jetty " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

At Santalina On Hervey Bay you'll be within just a 5-minute stroll of Urangan Pier and within 15 minutes of Great Sandy Strait. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a furnished balcony and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a dishwasher. A ceiling fan, a hairdryer and an iron/ironing board are also available. Limited housekeeping is available.

This apartment offers free WiFi in public areas, a library and a garden. Other amenities include barbecues and tour/ticket assistance. There's also the convenience of free self parking.

With a stay at this 4-star Urangan property, you'll be 35.6 km (22.1 mi) from Lake McKenzie.

2 Bedroom Apartment - Budget

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$164 per night

2 Bedroom Apartment - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

2 Bedroom Apartment - Pool/Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Apartment - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bedroom Apartment Pool/Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Santalina On Hervey Bay ratings based on 142 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Santalina On Hervey Bay

Everyone (59) Couples (30) Family (56)
5 out of 5
Very roomy, great location, quiet and nice design. The only downside was the parking spaces. If you have a bigger car or 4x4 with a bad turning circle there will be a little bit of manoeuvring to get your car into the car space. Otherwise very pleasant all round. Pool area nice and clean. I will stay there again when in Urangan

Posted by on 6 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Daniel

Thank you for your review. Hope to see you again soon

5 out of 5

Posted by on 22 Feb. 2019

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5 out of 5
great place to stay , would recommend this place to friends and family . thank you .

Posted by on 12 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Daniel

We are glad you enjoyed your time at Santalina Apartments.

3 out of 5
* Large crack in the toilet door jamb with wiring exposed * 2 windows didn't shut and lock * Side door didn't lock * Very quiet room (on the back of the block and opposite side to the hotel next door) * Staff were very nice and attentive * Would stay again - have stayed here a few times over the past 5 years and it's just looking like the owners of the unit/s aren't updating the interiors

Posted by on 27 Dec. 2018

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Comment from Hotel Management

3 Jan. 2019 by Daniel

Thank you for your review. We will see to these maintenance issues. It is a constant battle for us to get owners to spend money on updating their units.

4 out of 5
Location, cleanliness, and off street parking, the rest is easy

Posted by , from Bribie island on 2 Nov. 2018

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Comment from Hotel Management

5 Nov. 2018 by Daniel

We are glad you enjoyed your stay with us.

5 out of 5
The friendliness and cleanliness and also the vicinity

Posted by , from Middle ridge on 25 Oct. 2018

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Comment from Hotel Management

31 Oct. 2018 by Daniel

We are glad you enjoyed your stay. Thank you for your kind words.

4 out of 5
Excellent location on ocean front. Handy to shops and restaurants.

Posted by on 28 Sep. 2018

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Comment from Hotel Management

2 Oct. 2018 by Daniel

We have to agree, the location is something special. Glad you enjoyed your stay

4 out of 5
Enjoyed our stay. Close to shops park and pier. Quite area.

Posted by , from Brisbane on 11 Sep. 2018

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Comment from Hotel Management

20 Sep. 2018 by Daniel

We are glad you enjoyed your stay. Definitely a great place to take advantage of all the Bay has to offer.

4 out of 5
Very good. Friendly management. Great location, property decor a little.dated but very comfortable. Amazing views. A negative is the apartment is located next to the smoking end of the bayswater bar which.sent drifts of cigarette smoke over our balcony. Great nearby restaurants and a wonderful board walk. We shall definitely return.

Posted by on 8 Sep. 2018

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Comment from Hotel Management

10 Sep. 2018 by Daniel

Hi Matthew We are glad you enjoyed your stay. Unfortunately we cannot do much about the smoke from the neighbouring building. All I can suggest is that if you book again please ask for an apartment on the other side further away from the bar and we will do our best to accommodate you.

5 out of 5

Beautiful beach haven

Close to the bay close to the shops and food close to the jetty

Posted by , from brisbane on 16 Jul. 2018

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Comment from Hotel Management

19 Jul. 2018 by Daniel

Glad you enjoyed your stay with us. Come back soon!

About the Santalina On Hervey Bay

Location 566 The Esplanade, Urangan, QLD 4655

Property Features

As a guest of Santalina On Hervey Bay, you'll find an outdoor pool, a library, and tour or ticket assistance. Public spaces have free WiFi. Santalina On Hervey Bay also features a BBQ, a garden, and beach/pool umbrellas. Self parking is free.

  • 9 guestrooms or units
  • 3 levels
  • 2 buildings
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Tour and ticket information
  • Library
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Santalina On Hervey Bay offers 9 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, microwaves and dishwashers. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM.
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per week.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 20.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Santalina Hervey Bay Apartment
  • Santalina Apartment
  • Santalina Hervey Bay
  • Santalina
  • Santalina On Hervey Bay Fraser Coast

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Santalina On Hervey Bay.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.