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4.7 out of 5

"Clean, comfortable and relaxing - perfect! The cuppa's on the cabin deck is worth the visit alone " More

By a verified traveller on Tue 28 Aug 2018

Hotel Description

At Sanctuary Lakes Fauna Retreat you'll be in proximity to popular sights like Lake McKenzie. Highlights at this condo resort include an outdoor swimming pool, and in-room kitchenettes and patios.

Each condo is individually decorated and features a TV, a DVD player and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. Weekly housekeeping is available.

This smoke-free condo resort offers free WiFi in public areas, a library and a garden. Added amenities include laundry facilities, barbecues and a corner/local shop. There's also the convenience of free self parking.

Sights near this 3.5-star Urangan condo resort include Urangan Pier and Hervey Bay Botanic Garden.

Standard Villa 2 Pax

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$110 per night

Family Villa

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Standard Villa

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Sanctuary Lakes Fauna Retreat ratings based on 180 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sanctuary Lakes Fauna Retreat

Everyone (61) Couples (62) Family (58)
5 out of 5
Just a beautiful, peaceful place where you can return to nature in the middle of town.

Posted by on 13 May 2019

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Comment from Hotel Management

16 May 2019 by Deb

Thank you. We appreciate your feedback. It certainly is a lovely place to enjoy some quiet time.

5 out of 5
Beautiful surroundings and ideal location in Hervey Bay close to everything ... staff very accommodating and very friendly. Cabin was a little dated however very clean and comfortable. Will be back!

Posted by on 22 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Deb

Thank you - the location is great isn't it. Our cabins are still being updated - slowly but surely - we will be sure to put you into a renovated one if you remind us next time. Thanks for staying with us

4 out of 5
The owners/managers are very friendly and the cost was very good. The location is excellent and it is a lovely spot with the lakes and the birds, turtles etc.

Posted by on 1 Apr. 2019

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Comment from Hotel Management

2 Apr. 2019 by Deb

Thank you. We love the location too.

5 out of 5
Friendly staff, lots of wildlife, and rooms were excellent. Would recommend to friends and would stay again .

Posted by on 25 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Deb

Thank you for your lovely feedback. We do have an abundance of wildlife at the moment. We would love to see you here again

4 out of 5

Posted by on 10 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by Deb

Thank you for your review.

4 out of 5

Posted by on 14 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Deb

Thank you

5 out of 5

Posted by on 1 Nov. 2018

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Comment from Hotel Management

3 Nov. 2018 by Deb

Thank you

5 out of 5
Fantastic place to stay for a weekend, very relaxing.

Posted by , from Gold Coast/Melbourne on 10 Sep. 2018

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Comment from Hotel Management

11 Sep. 2018 by Deb

We are glad you enjoyed your visit

5 out of 5

Great place to stay

Clean, comfortable and relaxing - perfect! The cuppa's on the cabin deck is worth the visit alone

Posted by , from Brisbane on 28 Aug. 2018

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Comment from Hotel Management

28 Aug. 2018 by Deb

Thank you - we enjoy a cuppa on the deck too - very relaxing

4 out of 5
Pros: Close to marina and boat club, lovely little villas on lake with lots of wildlife.
Self contained villas with lake frontage, comfortable and affordable for families.

Posted by on 22 Aug. 2018

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Comment from Hotel Management

28 Aug. 2018 by Deb

We love having families here - especially when we can hear the giggles from the office.

About the Sanctuary Lakes Fauna Retreat

Location 1 Shell Street, Urangan, QLD 4655

Property Features

As a guest of Sanctuary Lakes Fauna Retreat, you'll find an outdoor pool, a library, and tour or ticket assistance. Public spaces have free WiFi. Sanctuary Lakes Fauna Retreat also features a BBQ, a garden, and laundry facilities. Self parking is free. This 3.5-star Urangan condo resort is smoke free.

  • 36 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB)
  • Parking: Free self parking

Room Amenities

Sanctuary Lakes Fauna Retreat offers 36 forms of air-conditioned accommodation with DVD players and a hairdryer. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star condo resort has kitchenettes with fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a weekly basis.

  • In-room kitchenette
  • Private patio
  • Television
  • DVD player
  • Fridge
  • Microwave
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM.
If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No lifts

Hotel Names

  • Sanctuary Lakes Fauna Retreat Condo Urangan
  • Sanctuary Lakes Fauna Retreat Condo
  • Sanctuary Lakes Fauna Retreat Urangan
  • Sanctuary Lakes Fauna Retreat
  • Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Sanctuary Lakes Fauna Retreat.
  • Free WiFi in public areas is limited to 1 hours per stay.