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Apartment, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$181* Per night/room 7 Sep. - 8 Sep.

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Penthouse, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, Pool View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Premier Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hotel Description

A luxury stay in the heart of Hervey Bay awaits you at Oaks Hervey Bay Resort and Spa. Within a 5-minute stroll you'll find Urangan Pier and Reefworld Aquarium within a 20-minute walk. Highlights at this beach aparthotel include 2 outdoor swimming pools, 2 coffee shops/cafés, and a full-service spa.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a private spa tub, a washer/dryer, and free WiFi. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include a jetted tub and free toiletries. A furnished balcony or patio, a living room, and a separate tub and shower are also available. Weekly housekeeping is available.

A day of pampering at Spa Botanica can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and spa tub. The bistro, Bayswater Bistro, is open for lunch and dinner. For a drink, you can stop by the aparthotel's own bar/lounge. Enjoy the health club, sauna, kids' swimming pool, and pool loungers. 11 square feet (1 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Urangan aparthotel include Hervey Bay Botanic Garden and Great Sandy Straits Marina.

Oaks Hervey Bay Resort and Spa ratings based on 827 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Hervey Bay Resort and Spa

Everyone (403) Couples (275) Business (2) Family (145)
4 out of 5

Posted by on 3 Aug. 2020

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Comment from Hotel Management

4 Aug. 2020 by The Oaks Team

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We appreciate your feedback and look forward to seeing you again soon.

5 out of 5

Posted by on 29 Jul. 2020

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Comment from Hotel Management

1 Aug. 2020 by The Oaks Team

Dear Valued Guest, Thank you for reviewing your recent stay with us. We hope to welcome you back again soon.

3 out of 5
The property was in a good location across from the ocean with nice views of Hervey Bay. I found our apartment to be small, pretty dated and not that clean. I did not consider it “ resort” quality.

Posted by , from Central Queensland on 22 Jul. 2020

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Comment from Hotel Management

24 Jul. 2020 by The Oaks Team - Hervey Bay

Hi Kathy Many thanks for letting us know your feedback - we have passed this information onto our housekeeping team for their attention. Best regards The Oaks Team

4 out of 5

Posted by on 16 Jul. 2020

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Comment from Hotel Management

17 Jul. 2020 by The Reception Team

Dear Valued Guest, Thankyou for taking the time to review your stay. Your feedback is important to us.

5 out of 5
Was very surprised by the size and how nice is The Oaks. Lovely pool area, kid friendly.

Posted by on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by The Oaks Reception Team

Dear Valued Guest, Thank you for letting us know how great your stay was. We hope to see you again soon!

5 out of 5
Right from the moment we arrived everything was perfect! Lady who checked us in was so friendly and helpful and made the process so easy 😊 We were even upgraded to a balcony with a better view without asking. 10/10 We will be back.

Posted by , from Tasmania on 10 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by The Oaks Reception Team

Dear Kristy, Thank you for taking the time to review your stay with us. We are so humbled and love that you were well taken care of by our wonderful staff. Please let us know when you plan to return so we can take care of you again!

5 out of 5
The room was super spacious and really tastefully decorated.Had everything you could possibly need.

Posted by , from Gold Coast on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by The Oaks Reception Team

Dear Paul, Thank you so much for your kind words. We look forward to greeting you back again soon.

3 out of 5
the calendar in the front entrance, other than that it was moldy in the bathrooms and felt dirty

Posted by , from Gold Coast on 24 Feb. 2020

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Comment from Hotel Management

30 Mar. 2020 by The Oaks Team

Thank you for your feedback D. It is important to hear from our guests. Our Housekeeping team noted this and will report back to us.

5 out of 5
The property had the choice of a café and a buffet restaurant, both very nice. We were able to go and have breakfast then go to the café and have brunch before exploring the region for the rest of the day. Markets were around the corner. Only one negative, spa facilities are not available on Sunday, my advise, book your facial before you get there to avoid disappointment.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by The Oaks Reception Team

Dear Valued Guest, Thank you for your lovely words and review. The café and restaurant are certainly a great asset to our wonderful resort. We will pass on your feedback to the Spa also.

4 out of 5
Walking distance to everything park the car and walk comfy bed

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by The Oaks Reception Team

Dear Valued Guest, We certainly have a great little spot down here near the Urangan Pier. You can thank our amazing suppliers for the comfy beds too!

About the Oaks Hervey Bay Resort and Spa

Location 569 Charlton Esplanade, Urangan, QLD 4655

Property Features

Oaks Hervey Bay Resort and Spa offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this aparthotel measures 11 square feet (1 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the luxury Oaks Hervey Bay Resort and Spa. Free self parking is available. This 4.5-star Hervey Bay aparthotel is smoke free.

  • 79 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (6.3 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Oaks Hervey Bay Resort and Spa offers 79 air-conditioned accommodations with private spa tubs and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. 42-inch flat-screen televisions come with satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Hervey Bay aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • Private hot tub
  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Living room
  • Jetted tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • First-run movies
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Bayswater Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Salt Cafe - This café serves breakfast and lunch.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 9:00 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:00 AM - 9:00 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Pier
  • Oaks Resort Hervey Bay Urangan
  • Peppers Pier Resort Urangan
  • Peppers Pier Urangan
  • Oceans Resort & Spa Hervey Bay, Australia - Urangan
  • Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
  • Oceans Resort Urangan
  • Oceans Urangan
  • Oaks Resort Hervey Bay
  • Oaks Hervey Bay Urangan
  • Oaks Hervey Bay
  • Oaks Resort Hervey Urangan
  • Oaks Resort Spa Hervey Bay
  • Oaks Hervey Bay Spa Urangan
  • Oaks Hervey Bay Resort and Spa Urangan
  • Oaks Hervey Bay Resort and Spa Aparthotel
  • Oaks Hervey Bay Resort and Spa Aparthotel Urangan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.