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4.5 out of 5

"Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended. " More

By a verified traveller on Wed 01 Jul 2020

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Hotel Description

A luxury stay in the heart of Hervey Bay awaits you at Best Western Plus Quarterdecks Retreat. Within a 5-minute stroll you'll find Great Sandy Strait and Great Sandy Straits Marina within a 20-minute walk. Highlights at this family-friendly hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

LCD TVs with digital channels are featured in all 18 individually decorated rooms, and you can enjoy free WiFi, free wired Internet, and furnished balconies or patios. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Living rooms, dining areas, and private yards are also available. Weekly housekeeping is available.

Enjoy the spa tub, sauna, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Urangan hotel include Urangan Central Shopping Centre and Hervey Bay Botanic Garden.

Standard Villa, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$255* Per night/room 8 Mar. - 9 Mar.

Standard Villa, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Standard Villa, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Villa, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus Quarterdecks Retreat ratings based on 153 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Quarterdecks Retreat

Everyone (78) Couples (32) Family (44)
5 out of 5
Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended.

Posted by , from Brisbane on 1 Jul. 2020

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5 out of 5
Great property, clean and spacious and excellent site amenities. Property was cooled prior to our arrival. Close to local eateries.

Posted by on 30 Jan. 2020

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5 out of 5
Excellent nice and clean everything you need is there

Posted by on 13 Jan. 2020

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5 out of 5
I loved everything about this unit very clean well layed out great pool, good customer service

Posted by on 10 Jan. 2020

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4 out of 5

Posted by on 10 Oct. 2019

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5 out of 5
The apartments were very clean and spacious. Gayle at reception was lovely. We loved having a garage and that it was a gated community.

Posted by , from Buderim on 5 Aug. 2019

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4 out of 5
Property location and staff are lovely, grounds neat and tidy. Our apartment was quite average, down lights in lounge constantly flicker, cupboard and swing doors very grubby. Pillows too soft. But we'd stay again, our accommodation was just bit run down we think.

Posted by on 25 Jul. 2019

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5 out of 5
This was our third visit, we love being able to have our small dog come inside the unit. Will stay again.

Posted by on 8 Jul. 2019

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4 out of 5
Great property awesome staff , only things is mattresses and pillows could do with a upgrade

Posted by on 22 Feb. 2019

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4 out of 5

Posted by on 17 Jan. 2019

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About the Best Western Plus Quarterdecks Retreat

Location 80 Moolyyir Street, Urangan, QLD 4655

Property Features

Best Western Plus Quarterdecks Retreat offers its guests an outdoor pool, a spa tub, and a sauna. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Best Western Plus Quarterdecks Retreat. Free self parking is available. This 4.5-star Hervey Bay hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Built in 2007
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (4.6 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Quarterdecks Retreat offers 18 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Hervey Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • Deep soaking tub
  • Private outdoor space
  • HD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets: AUD 50 per accommodation, per stay (maximum AUD 100 per stay)
  • Maximum 1 per room (weight limit: 22 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Guests traveling with pets must contact this property in advance to ensure the availability of a pet-friendly room.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 50 per accommodation, per stay (maximum AUD 100 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN PLUS Quarterdecks Retreat
  • BEST WESTERN PLUS Quarterdecks Retreat Aparthotel
  • BEST WESTERN PLUS Quarterdecks Retreat Aparthotel Urangan
  • BEST WESTERN PLUS Quarterdecks Retreat Urangan
  • BEST WESTERN Quarterdecks
  • BEST WESTERN Quarterdecks Retreat
  • Quarterdecks Retreat
  • BEST WESTERN PLUS Quarterdecks Retreat Hervey Bay, Fraser Coast
  • Best Western Plus Quarterdecks Retreat Hotel Hervey Bay
  • Best Western Plus Quarterdecks Retreat Apartment Urangan
  • Best Western Plus Quarterdecks Retreat Apartment
  • BEST WESTERN PLUS Quarterdecks Retreat Hervey Bay Fraser Coast
  • Best Plus Quarterdecks Retreat
  • Best Western Plus Quarterdecks Retreat Hotel
  • Best Western Plus Quarterdecks Retreat Urangan
  • Best Western Plus Quarterdecks Retreat Hotel Urangan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.