4.5 out of 5

"The reception service provided by Gayle was both personal and professional, the accommodation was clean and well maintained. Location was walking dist ... " More

By a verified traveller on Tue 21 Aug 2018

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Hotel Description

A luxury stay in the heart of Urangan awaits you at Best Western Plus Quarterdecks Retreat. You'll find popular attractions like Lake McKenzie within reach. Highlights at this family-friendly property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features an LCD TV with digital channels, along with free WiFi, free wired Internet and a furnished balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include premium bedding, a soaking tub and bathrobes. A living room, a dining area and a private yard are also available. Weekly housekeeping is available.

Enjoy the spa tub, sauna and pool loungers as well as access to bike rentals. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Sights near this 4.5-star Urangan property include Urangan Central Shopping Centre and Hervey Bay Botanic Garden.

Standard Apartment, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$154 per night

Standard Apartment, 2 Bedrooms, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 3 Bedrooms, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Plus Quarterdecks Retreat ratings based on 145 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Quarterdecks Retreat

Everyone (77) Couples (30) Family (39)
4 out of 5
Great property awesome staff , only things is mattresses and pillows could do with a upgrade

Posted by on 22 Feb. 2019

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4 out of 5

Posted by on 17 Jan. 2019

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4 out of 5
Property had plenty of room , air conditioner not working upstairs

Posted by on 13 Jan. 2019

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5 out of 5
Great staff, nice cold a/c, very spacious, would come back again.

Posted by on 17 Dec. 2018

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5 out of 5
Lovely sized appartments great location. Had the best stay

Posted by on 13 Dec. 2018

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5 out of 5
Great place, very quiet & large apartment. Walk to the beach

Posted by on 10 Dec. 2018

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5 out of 5
Location was perfect. Close to convenience store and beautiful walks on the bayside. Close enough to catch the barge to Fraser Island.

Posted by , from Brisbane on 25 Nov. 2018

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5 out of 5
This was our second time staying at best western Plus Quarterdecks Retreat Urangan. Does not disappoint. The property is exactly as you see it on the web site. Quiet location, within walking distance to the Wharf. We will definitely be staying there next time we visit Hervey bay.

Posted by , from Sydney NSW on 28 Oct. 2018

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5 out of 5

Posted by on 26 Oct. 2018

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5 out of 5
Fantaatic place to stay for a family will definitely go back. Only negative stated free WIFI and it did not work the 3 day stay and staff could not help

Posted by , from Greenbank on 1 Oct. 2018

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About the Best Western Plus Quarterdecks Retreat

Location 80 Moolyyir Street, Urangan, QLD 4655

Property Features

Best Western Plus Quarterdecks Retreat offers its guests an outdoor pool, a spa tub, and a sauna. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Best Western Plus Quarterdecks Retreat. Self parking is free. This 4.5-star Urangan apartment is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Built in 2007
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Hervey Bay, QLD (HVB)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Plus Quarterdecks Retreat offers 18 forms of air-conditioned accommodation which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate living rooms. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Urangan apartment provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • Deep soaking tub
  • Private outdoor space
  • HD television
  • Digital channels
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM.
If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 7 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • Pets: AUD 50 per accommodation, per stay (maximum AUD 100 per stay)
  • Maximum 1 per room (weight limit: 22 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Guests traveling with pets must contact this property in advance to ensure the availability of a pet-friendly room.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 50 per accommodation, per stay (maximum AUD100 per stay)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Quarterdecks Retreat Aparthotel Urangan
  • Best Western Plus Quarterdecks Retreat Aparthotel
  • Best Western Plus Quarterdecks Retreat Urangan
  • Best Western Plus Quarterdecks Retreat
  • Best Western Plus Quarterdecks Retreat Apartment Urangan
  • Best Western Plus Quarterdecks Retreat Hotel Hervey Bay
  • BEST WESTERN PLUS Quarterdecks Retreat Hervey Bay Fraser Coast
  • Best Western Plus Quarterdecks Retreat Apartment
  • Quartercks Retreat Urangan

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.