"Lovely accommodation. Rooms were spacious and cleaned well. Hotel staff were professional and welcoming. Could use a washing machine in the condo tho ... " More
This smoke-free hotel offers concierge services, a 24-hour front desk, and a garden. Other amenities include WiFi in public areas and free use of bicycles. There's also free self parking, along with the convenience of an airport shuttle.
Attractions within a 10-minute drive of this Tulum City Center hotel include Tulum Mayan Ruins and Gran Cenote.
12 Apr. 2018 by A.Juma
Dear Thank you for staying with us! I comment you that we will take your suggestion as soon as, since the comments help us to improve our service We hope to see you again soon!
Palms Tulum Luxury Hotel offers its guests an outdoor pool and complimentary bicycles. WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. The family-friendly Palms Tulum Luxury Hotel also features multilingual staff, a garden, and concierge services. Self parking is free. This Tulum hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , WiFi (surcharge)
Free self parking
Palms Tulum Luxury Hotel offers 9 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with digital channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.
Room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Guests can access their accommodation through a private entrance.
Palms Tulum Luxury Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Guests can access their accommodation through a private entrance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
