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Orchid House Tulum Jungle

5.0 star property
Luxury hotel with private beach, near Tulum National Park

Photo gallery for Orchid House Tulum Jungle

Living area
Orchid Suite
Property entrance
Orchid Suite
Master Luxury Suite w/private bathtub 2nd Floor

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Hunab Lifestyle Center
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪46 min drive‬

Room options

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor

Highlights

Balcony
Private plunge pool
Air conditioning
Ceiling fan
Down duvet
Separate bedroom
Hairdryer
Rainfall showerhead
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Garden Suite w/private bathtub

Garden Suite w/private bathtub

Garden Suite w/private bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Private plunge pool
Air conditioning
Ceiling fan
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite w/private bathtub

Jungle Suite w/private bathtub

Jungle Suite w/private bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private plunge pool
Air conditioning
Ceiling fan
Down duvet
Separate bedroom
Hairdryer
Rainfall showerhead
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Orchid Suite

Orchid Suite

Orchid Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Ceiling fan
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
Coffee/tea maker
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
4 bedrooms
Hairdryer
Private bathroom
  • Garden view
  • 250 sq m
  • 4 bedrooms
  • Sleeps 12
  • 6 King Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Individually furnished
Private plunge pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • Garden view
  • 240 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Living area

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Garden
Air conditioning
Ceiling fan
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
  • Garden view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Ceiling fan
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

About the area

Tulum

A luxury stay in Tulum awaits you at Orchid House Tulum Jungle. You'll be 2.9 km (1.8 mi) from Tulum National Park and 4.4 km (2.7 mi) from Tulum Mayan Ruins. Highlights at this hotel include a nearby private beach, a restaurant and free continental breakfast. .At the hotel's own lounge bar or beach bar, you can enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and spa services. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Zama hotel include Gran Cenote and Playa Paraiso.

What's nearby

  • Jaguar Park - 14 min walk - 1.2 km
  • Hunab Lifestyle Center - 16 min walk - 1.4 km
  • Dos Aguas Park - 16 min walk - 1.4 km
  • Hospital de Tulum - 5 min drive - 1.8 km
  • Tulum Mayan Ruins - 8 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Jasmine - ‬7 min walk
  • ‪Olio - ‬11 min walk
  • ‪Nimeño Bakery - ‬8 min walk
  • ‪Carl's Jr. - ‬17 min walk

About this property

Orchid House Tulum Jungle

Luxury hotel with private beach, near Tulum National Park
A private beach is featured. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Orchid House Tulum Jungle. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 5-star Tulum hotel is smoke free.

  • 10 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Orchid House Tulum Jungle offers 10 accommodations with a safe and a hairdryer. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,000 reviews
Copal Tulum Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Orchid House Tulum Jungle

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 240 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum

Frequently asked questions

What is the cancellation policy at Orchid House Tulum Jungle?

Orchid House Tulum Jungle offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Orchid House Tulum Jungle?

Onsite parking is limited.

Are there any beaches close to Orchid House Tulum Jungle?

The closest beach to Orchid House Tulum Jungle is Tulum Beach (6.2 km).

Is there a spa on site at Orchid House Tulum Jungle?

There's no onsite spa, but this property does offer services like massages.

What makes Orchid House Tulum Jungle a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Orchid House Tulum Jungle.

Does Orchid House Tulum Jungle serve breakfast?

Yeah, complimentary continental brekkie is served daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Orchid House Tulum Jungle?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Orchid House Tulum Jungle?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Orchid House Tulum Jungle?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Orchid House Tulum Jungle?

No, pets and service animals are not allowed.

Orchid House Tulum Jungle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 208 reviews
Rating 8 - Good. 32 out of 208 reviews
Rating 6 - Okay. 6 out of 208 reviews
Rating 4 - Poor. 5 out of 208 reviews
Rating 2 - Terrible. 8 out of 208 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Marienny

Travelled with partner
Liked: Staff & service
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
Stayed 4 nights in Aug 2025

2/10 Terrible

Venus

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property did not let us know it was closed took us to a sister property wasn’t to my liking also was no one else at the property but workers. Which made us nervous. So we ended up booking another property. Staff was friendly though
Stayed 3 nights in Aug 2025

10/10 Excellent

Jarred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here and can’t wait to go back. Miss the kitties !
Stayed 4 nights in Feb 2025

10/10 Excellent

Terrance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
Stayed 3 nights in May 2025

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

David

Stayed 2 nights in May 2025

10/10 Excellent

Romuald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg, this place has my heart and I’ll return again. 1000/10 thank you so much for being nice and professional during our stay ♥️♥️♥️
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Everyone is wonderful!
Stayed 4 nights in May 2025

10/10 Excellent

Nazim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Creishawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and all around great. They are very accommodating for whatever you need. Not far from anything around the city.
Stayed 7 nights in Apr 2025

8/10 Good

Jedediah

Travelled with partner
Liked: Amenities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Stayed 3 nights in Apr 2025

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jared

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Michelle

Travelled with family and small children
Liked: Staff & service
The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Business traveller
Liked: Room comfort
Disliked: Staff & service

It’s fine

The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible place! Must Stay!

BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far I love this hotel. I am so glad I found it. Everyone is very helpful and the property is very nice.
Stayed 3 nights in Feb 2025