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Kai Tulum

3.5 star property

Photo gallery for Kai Tulum

On the beach, white sand, beach yoga
Premium Suite Partial Ocean View 2 Beds | View from room
Aerial view
Exterior
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
The current price is AU$237
includes taxes & fees
21 May - 22 May

Explore the area

View map
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪1 min walk‬
  • Place, Las Palmas Public Beach
    ‪10 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬

Room options

View all photos for Suite Garden View King

Suite Garden View King

Suite Garden View King

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite Partial Ocean View

King Suite Partial Ocean View

King Suite Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Ocean View King

Suite Ocean View King

Suite Ocean View King

  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Two Double Beds Partial Ocean View

Suite Two Double Beds Partial Ocean View

Suite Two Double Beds Partial Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Oceanfront King

Suite Oceanfront King

Suite Oceanfront King

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Room King

Garden Room King

Garden Room King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite Garden View

Premium Suite Garden View

Premium Suite Garden View

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite Partial Ocean View 2 Beds

Premium Suite Partial Ocean View 2 Beds

Premium Suite Partial Ocean View 2 Beds

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Premium Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Tulum

Kai Tulum places you steps from Playa Paraiso and within a 20-minute stroll of Tulum Mayan Ruins. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Spend the day at the beach where you'll find yoga, and enjoy the on-site pool loungers. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7 AM and 10:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Zona Hotelera hotel include Tulum National Park and Sian Ka'an Biosphere Reserve.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Playa Paraiso - 1 min walk - 0.1 km
  • Las Palmas Public Beach - 10 min walk - 0.9 km
  • Tulum Mayan Ruins - 7 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪King Kebab - ‬10 min drive
  • ‪Playa Pescadores - ‬7 min walk
  • ‪Mezzanine Restaurant - ‬10 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬5 min walk
  • ‪Carl's Jr. - ‬7 min drive

About this property

Kai Tulum

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at Kai Tulum.

This 3.5-star Tulum hotel is smoke free.

  • 11 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kai Tulum offers 11 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: MXN 10 to 30 for adults and MXN 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • Beach yoga
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 9:00 AM - 8:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food.

This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 25.0 per night.

Payment types

Important information

Fees

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 10 to 30 for adults and MXN 10 to 30 for children
  • Airport shuttle fee: MXN 2900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MXN 25.0 per night
  • Facilities fee: MXN 3.5 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number EDE210312R13

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Kai Hotel

Kai Tulum

Kai Tulum Hotel

Kai Tulum Tulum

Kai Tulum Hotel Tulum

Frequently asked questions

Are there any beaches close to Kai Tulum?

Yep, Kai Tulum is a short 1-minute walk from Playa Paraiso. Fun beach activities include yoga, snorkelling and windsurfing.

How much does it cost to stay at Kai Tulum?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Kai Tulum on 21 May 2026 start from AU$237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kai Tulum have a pool?

Kai Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Kai Tulum a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Kai Tulum.

Does Kai Tulum serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Kai Tulum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kai Tulum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Kai Tulum?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Kai Tulum?

No, pets are not allowed.

Kai Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 190 reviews
Rating 8 - Good. 31 out of 190 reviews
Rating 6 - Okay. 13 out of 190 reviews
Rating 4 - Poor. 6 out of 190 reviews
Rating 2 - Terrible. 9 out of 190 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jamine

Liked: Cleanliness, amenities, property conditions & facilities
Rude morning waiter at breakfast. He said there was no menu and told us there was omelettes only and no price. When we were shocked to find out the total, he demanded a 15-20 percent tip. The rooms were nice but not as expected. We booked a partial ocean view and had no view at all of the ocean
Stayed 1 night in Jan 2026

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2025

2/10 Terrible

Chirag

Disliked: Cleanliness, property conditions & facilities
No 24 hour shuttle as advertised. Instead get charged double the going rate for airport transfers. No front of staff available after 5pm which is extremely unhelpful and only person on site after this time cannot understand English nor speak it.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room, staff was friendly and beach was gorgeous
Stayed 4 nights in Nov 2025

10/10 Excellent

Shariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Stayed 3 nights in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
Pool
Beach
Breakfast
Coffee
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicolas

Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Stayed 1 night in Mar 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Sonata, Boca raton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
Stayed 4 nights in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerzy, Jackson Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 2 nights in Mar 2025

6/10 Okay

GUSTAVO

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dusty allergy

We have a nice stay at Kai Hotel. Good place to stay, but we have lots o Dust allergy. After frist night we woke-up and I don’t know why we have many allergy. Another night and same lots of allergy. We decided to look where is coming this allergy and BIG Surprise on top of closest lotsssss of Dust. OMG we don’t know when it was the last time that place was clean. Very bad the hotel is nice but now we taking pilules for allergy. Look the photos that we made.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities
Simply amazing!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nichol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
Stayed 3 nights in Dec 2024

2/10 Terrible

Marc

Disliked: Staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
Stayed 7 nights in Dec 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal. Would definitely stay again!
Stayed 1 night in Nov 2024

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and accommodation but the breakfast service let it down.
Stayed 3 nights in Sep 2024

8/10 Good

Stacy K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
Stayed 7 nights in Aug 2024