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Aparthotel

Aldea Xaan Ha Tulum

Property class: 2.5

Photo gallery for Aldea Xaan Ha Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Deluxe Apartment, Courtyard View | Terrace/patio
2 restaurants, breakfast served
Superior Apartment, Garden View
Superior Apartment, Garden View | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
15 Rio Otate, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪17 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪43 min drive‬

Room options

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View

Comfort Apartment, Garden View

  • Garden view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Comfort Apartment, Garden View

Comfort Apartment, Garden View

Comfort Apartment, Garden View

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Comfort Studio, Garden View

Comfort Studio, Garden View

Comfort Studio, Garden View

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Courtyard View

Deluxe Apartment, Courtyard View

Deluxe Apartment, Courtyard View

  • Garden view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Apartment, Garden View

Deluxe Apartment, Garden View | Living area

Deluxe Apartment, Garden View

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View

Superior Studio, Courtyard View

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, Courtyard View

Superior Studio, Courtyard View

Superior Studio, Courtyard View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Superior Apartment, Garden View

Superior Apartment, Garden View

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

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About the area

Tulum

Aldea Xaan Ha Tulum puts you in the centre of Tulum, 5.2 km (3.2 mi) from Tulum National Park and 5.2 km (3.3 mi) from Gran Cenote. Highlights at this aparthotel include 2 restaurants, 2 coffee shops/cafes and an outdoor swimming pool. .Each apartment is individually decorated and features Smart televisions with digital channels, along with free WiFi, a balcony or patio and a sitting area. A microwave, an espresso maker and free bottled water are also available. Housekeeping is available on request. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, Aroma Cafe Tulum, is open for breakfast, brunch and lunch. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free cooked-to-order breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Tulum City Center aparthotel include Tulum Mayan Ruins and Tulum Beach.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Hospital de Tulum - 17 min walk - 1.5 km
  • Holistika Art Walk - 3 min drive - 1.8 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 10 min drive - 7.4 km
  • Tulum Beach - 12 min drive - 7.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 38 min drive

Restaurants

  • ‪Italdo Pasteleria - ‬13 min walk
  • ‪El Camello Jr - ‬13 min walk
  • ‪mera - ‬14 min walk
  • ‪Poc-Chuck “Las Mestizas” - ‬14 min walk
  • ‪Aroma Cafe Tulum - ‬1 min walk

About this property

Aldea Xaan Ha Tulum

There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Aldea Xaan Ha Tulum. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Tulum aparthotel.

  • 10 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Aldea Xaan Ha Tulum offers 10 air-conditioned accommodations with espresso makers and complimentary bottles of water. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 43-inch Smart televisions come with premium digital channels and Netflix. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children's dinnerware

Restaurants on site

  • Aroma Cafe Express
  • Aroma Cafe Tulum

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Paper towels

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch Smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping on request
  • Local maps
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In the city centre
  • In the suburbs

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 17 November 2025 to 31 July 2027 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Lockbox, private entrance

Pets

  • Pets and service animals are not allowed at Aldea Xaan Ha Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Aldea Xaan Ha Tulum Tulum
Aldea Xaan Ha Tulum Aparthotel
Aldea Xaan Ha Tulum Aparthotel Tulum

Frequently asked questions

Is parking available at Aldea Xaan Ha Tulum?

Yep, Aldea Xaan Ha Tulum has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Aldea Xaan Ha Tulum?

The closest beach to Aldea Xaan Ha Tulum is Tulum Beach (8 km).

Is there a spa on site at Aldea Xaan Ha Tulum?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Aldea Xaan Ha Tulum have a pool?

Aldea Xaan Ha Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM. The property will be renovating the swimming pool from November 17 2025 until July 31 2027 (completion date subject to change).

Is Aldea Xaan Ha Tulum family-friendly?

You bet! With amenities such as children's meals and a charcoal grill, as well as children's dinnerware in the guestrooms, it's no surprise that Aldea Xaan Ha Tulum is a hit with families.

Does Aldea Xaan Ha Tulum serve breakfast?

You bet, complimentary cooked-to-order brekkie is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Aldea Xaan Ha Tulum?

No, Aldea Xaan Ha Tulum does not offer an airport shuttle service.

Is there a bar or restaurant at Aldea Xaan Ha Tulum?

Yep, you can grab a meal at Aldea Xaan Ha Tulum's onsite restaurant that serves breakfast, brunch and lunch.The property will be renovating its dining venue from November 17 2025 until July 31 2027 (completion date subject to change).

What time are check-in & check-out at Aldea Xaan Ha Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Aldea Xaan Ha Tulum?

No, pets and service animals are not allowed.

Aldea Xaan Ha Tulum Reviews