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4.4 out of 5

"Central location, restaurants close by, all rooms have a beach view " More

By a verified traveller on Tue 08 Dec 2020

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Hotel Description

At Shelly Bay Resort you'll be 2.7 km (1.7 mi) from Urangan Pier and 2.8 km (1.7 mi) from Hervey Bay Botanic Garden. Highlights at this beach aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a coffee/tea maker, and a ceiling fan are also available. Weekly housekeeping is available.

The restaurant, Tandoori Taste, serves Indian cuisine and is open for dinner. Enjoy the outdoor tennis court and pool loungers as well as access to kayaking and bike rentals. Additionally, you'll find laundry facilities, a terrace, and a garden. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Torquay aparthotel, you'll be 3.8 km (2.3 mi) from Hervey Bay Historical Village Museum and 4.6 km (2.9 mi) from WetSide Water Education Park.

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$145* Per night/room 21 Apr. - 22 Apr.

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Apartment)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Shelly Bay Resort ratings based on 190 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shelly Bay Resort

Everyone (75) Couples (82) Family (34)
5 out of 5
Central location, restaurants close by, all rooms have a beach view

Posted by , from Brisbane on 8 Dec. 2020

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4 out of 5

Posted by on 7 Dec. 2020

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5 out of 5
Everything was lovely. The receptionists were absolutely amazing. Looking forward on our next visit.

Posted by , from Caloundra on 20 Nov. 2020

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Comment from Hotel Management

21 Nov. 2020 by Renata

Thank you Marita. We look forward to welcoming you another time. Renata

5 out of 5
The check-in experience was informative, warm and most welcoming. Such a friendly and well positioned place.

Posted by , from Gold Coast on 2 Oct. 2020

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Comment from Hotel Management

21 Nov. 2020 by Renata

Thank you Jan

5 out of 5

Posted by on 27 Sep. 2020

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4 out of 5
Lovely reception staff Room big and waterfront location Walking distance for food choices

Posted by , from Gold Coast on 1 Aug. 2020

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Comment from Hotel Management

5 Aug. 2020 by Donna, Manager

Thank you for the review Sarah, we love our location too - nothing nicer than having the beach to yourself on a clear winters day. Hope to see you next time you visit the area.

4 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Donna

It is a great time to visit Hervey Bay, we are pleased you enjoyed your stay.

5 out of 5
The whole surroundings of the accommodation, especially the owner that looked after me very well

Posted by on 29 Dec. 2019

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Comment from Hotel Management

10 Jan. 2020 by Renata

Thank you for the wonderful review. We are pleased you enjoyed every aspect of your stay. Look forward to welcoming you another time.

5 out of 5
Opposite beach room with beach view. Undercover parking with lift.

Posted by on 20 Dec. 2019

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Comment from Hotel Management

21 Dec. 2019 by Renata

Thank you.

5 out of 5

Posted by on 14 Dec. 2019

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Comment from Hotel Management

21 Dec. 2019 by Renata

Thank you.

Property Features

There's a restaurant on site. Shelly Bay Resort offers its guests an outdoor tennis court and an outdoor pool. A terrace, tour/ticket assistance, and barbecue grills are also featured at Shelly Bay Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Hervey Bay aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1998
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (7.1 km / 4.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Shelly Bay Resort offers 30 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • HD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Tandoori Taste - This beachfront restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:30 PM
  • Saturday - Saturday: 9:30 AM - 2:30 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The reception hours on Sunday and public holidays is 10 AM-2 PM. No arrivals or departures on December 25 and 26. Guests planning to arrive outside of reception hours must contact the property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:30 PM
  • Saturday - Saturday: 9:30 AM - 2:30 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per stay.
  • Cribs (infant beds) are available for AUD 20.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

  • Parking height restrictions apply
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.00 per stay
  • Rollaway bed fee: AUD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Australis Shelly
  • Australis Shelly Bay
  • Australis Shelly Bay Resort
  • Australis Shelly Resort
  • Shelly Bay Resort
  • Shelly Bay Resort Torquay
  • Shelly Bay Torquay
  • Shelly Bay
  • Shelly Bay Resort Torquay
  • Shelly Bay Resort Aparthotel
  • Shelly Bay Resort Aparthotel Torquay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 9:00 PM.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.