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4.7 out of 5

"Friendly staff and cabin was clean " More

By a verified traveller on Mon 14 Jun 2021

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Hotel Description

A family-friendly stay in Hervey Bay awaits you at Discovery Parks - Fraser Street, Hervey Bay. You'll be within a 10-minute walk of Shelly Beach and 2.3 km (1.4 mi) from Duggan Conservation Park. Highlights at this holiday park include 2 outdoor swimming pools, and in-room kitchens and free WiFi.

You can enjoy furnished balconies or patios, TVs, and ceiling fans, featured in all 26 accommodations. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Additionally, hair dryers and irons/ironing boards are available. Limited housekeeping is available.

Enjoy the spa tub and kids' swimming pool as well as access to basketball and a playground. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 3.5-star Torquay holiday park, you'll be 2.5 km (1.6 mi) from Urangan Central Shopping Centre and 2.7 km (1.7 mi) from Hervey Bay Botanic Garden.

Standard 1 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
AU$134* Per night/room 13 Jul. - 14 Jul.

Superior 1 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe 1 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior 2 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Safari Tent

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Discovery Parks - Fraser Street, Hervey Bay ratings based on 128 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Discovery Parks - Fraser Street, Hervey Bay

Everyone (48) Couples (25) Family (55)
5 out of 5
All good

Posted by on 18 Jun. 2021

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5 out of 5
Friendly staff and cabin was clean

Posted by on 14 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Georgie

G'day! Thanks so much for staying with us and for taking the time to leave your feedback, we hope to welcome you at another time!

5 out of 5

Posted by on 11 Jun. 2021

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5 out of 5
We loved the coziness of our villa ,enjoying the sun on the outdoor varandah and the privacy overlooking the small creek

Posted by on 9 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Discovery Fraser Street

G'day! Thanks so much for staying with us, we are so glad you enjoyed the cabin and the beautiful sunshine during your stay. Thank you for taking the time to leave your feedback. We hope to welcome you again

4 out of 5
The cabin was nice and very clean. The service was excellent. The WIFI was very weak and dropped off. The park was a bit crowded with Caravans.

Posted by on 4 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Discovery Fraser Street

G'day! Thanks so much for staying with us and for taking the time to leave your feedback, we hope to welcome you again soon

5 out of 5
Very quiet and nice and clean

Posted by on 9 May 2021

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Comment from Hotel Management

9 May 2021 by Sonya

G'day, thank you for your feedback we are glad you enjoyed your stay with us. We hope to see you again in the future.

5 out of 5
Lots for the kids to do

Posted by on 7 May 2021

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Comment from Hotel Management

7 May 2021 by Sonya

G'day, thank you for your feedback, we are glad you enjoyed your stay. I hope your family got the chance to enjoy feeding the ducks and turtles, and spend time on the Playground, Jumping Pillow, and Games room.

5 out of 5

Posted by on 28 Mar. 2021

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Comment from Hotel Management

18 Apr. 2021 by Cath

Thank you, we appreciate you sharing your feedback. We strive to make your stay a holiday to remember and look forward to seeing you again with a future booking. Kind Regards Discovery Park Team

5 out of 5
Stayed in one of their cabins. Cabin was quite new and was clean and very comfortable. Staff on check in were very friendly and easy to deal with. This is my second time here and I'll be back again soon.

Posted by on 7 Mar. 2021

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Comment from Hotel Management

7 Mar. 2021 by Discovery Fraser Street

G'day, Thank you for your feedback so glad you enjoyed your stay. We look forward to welcoming you back soon. Kind Regards Discovery Parks Fraser Street

5 out of 5
Really clean, well looked after, friendly staff, free duck food for ducks, comfortable beds, cheap/free activities for kids. Only downside was because of the cloudy day the heated pool was cold and because of the rain the kids couldn’t use the jumping pillow which is completely understandable for safety reasons.

Posted by on 20 Feb. 2021

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Comment from Hotel Management

26 Feb. 2021 by Georgie

G'day! Thanks so much for staying with us, we are so happy you enjoyed your stay and hope to welcome you at another time when the sun is shining!

About the Discovery Parks - Fraser Street, Hervey Bay

Location 20 Fraser Street, Torquay, QLD 4655

Property Features

As a guest of Discovery Parks - Fraser Street, Hervey Bay, you'll find 2 outdoor swimming pools, a spa tub, and a children's pool. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at the family-friendly Discovery Parks - Fraser Street, Hervey Bay. Self parking is free. This 3.5-star Hervey Bay holiday park is smoke free.

  • 26 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Discovery Parks - Fraser Street, Hervey Bay offers 26 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to furnished balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 3.5-star holiday park have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony or patio (furnished)
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Housekeeping (limited)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 0.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fraser Campground Torquay
  • Discovery Parks Fraser Street Hervey Bay Torquay
  • Fraser Lodge Resort Campground Torquay
  • Fraser Lodge Holiday Park Torquay
  • Fraser Lodge Holiday Park
  • Fraser Holiday Park Torquay
  • Fraser Holiday Park
  • Discovery Parks Fraser Hervey
  • Discovery Parks Fraser Street Hervey Bay
  • Discovery Parks - Fraser Street, Hervey Bay Torquay
  • Discovery Parks - Fraser Street, Hervey Bay Holiday Park
  • Discovery Parks - Fraser Street, Hervey Bay Holiday Park Torquay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.