4.6 out of 5

"Located close to beach and walking distance to the esplanade. We (2 adults a 13 y/o and a 15y/o) stayed in a Deluxe 2 bedroom cabin which had plenty ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A family-friendly stay in Torquay awaits you at Discovery Parks Fraser Street, Hervey Bay. You'll be 2.5 km (1.6 mi) from Urangan Central Shopping Centre and 2.7 km (1.7 mi) from Hervey Bay Botanic Garden. Highlights at this campsite include 2 outdoor swimming pools, and in-room kitchens and free WiFi.

Furnished balconies or patios, TVs and ceiling fans are featured in all 26 accommodations. Kitchens come with fridges, microwaves and hobs, making in-room dining convenient. Hairdryers and irons/ironing boards are also available. Limited housekeeping is available.

Enjoy the spa tub and kids' swimming pool as well as access to basketball and a playground. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4.5-star Torquay campsite, you'll be 36.6 km (22.8 mi) from Lake McKenzie.

Standard 1 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
AU$76 per night

Superior 2 Bedroom Spa Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Studio Spa Cabin

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe 1 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior 2 Bedroom Access Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Discovery Parks Fraser Street, Hervey Bay ratings based on 102 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Discovery Parks Fraser Street, Hervey Bay

Everyone (39) Couples (22) Family (43)
5 out of 5
The mattress was so comfortable. The cabins and amenities were very clean. Staff excellent and friendly.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Guest Relations Manager

We're so pleased to hear you enjoyed your stay with us and thanks for taking a moment to share your experience. We're glad you found our accommodation clean and comfortable and we look forward to welcoming you back to Discovery Parks - Fraser Street, Hervey Bay again soon. Kind Regards, the Discovery Parks team.

4 out of 5
The children's play pillow and bbq areas were fantastic.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Dave

Thank you for your feed back. Glad you enjoyed your stay with us.See you next time

5 out of 5

Posted by on 5 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Guest Relations Manager

Thanks so much for staying with us and taking the time to leave us a rating. We hope to welcome you back again soon! Kind Regards, the Discovery Parks team.

4 out of 5
Great location Disappointing room amenities, no sharp knives in kitchen, only three bowls (instead of four), only had clean towels the day before we left (of a 5 night stay).

Posted by on 17 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Georgie

Thanks so much for staying with us and for taking the time to leave your feedback. It is disappointing we did not know about the lack of a sharp knife and bowls and would have rectified this immediately if we had known. We also would have gladly given you fresh linen sooner than the standard 4 day service if we had known. We apologise that this has impacted your stay and hope to welcome you again

5 out of 5

Posted by on 31 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by CT

Thank you for your wonderful feedback. We look forward to seeing you again.

5 out of 5

Posted by on 30 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Discovery Park Fraser Street

We are glad you enjoyed your stay. Thank you for your feedback.

4 out of 5
The fact that its a cabin its a very different experinece ro your everyday hotel 😊

Posted by on 14 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Discovery Parks Fraser Street

We are happy you enjoyed your stay. Thank you for the feed back.

5 out of 5
Good location. Good standard for caravan park and cabins

Posted by on 21 Feb. 2019

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Comment from Hotel Management

30 Mar. 2019 by Discovery Fraser Street

We are happy you enjoyed your stay. Thank you for the feed back.

4 out of 5

Posted by on 29 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Georgina

Thanks so much for staying with us and for taking the time to give your fantastic rating! We hope to welcome you again soon

3 out of 5

Posted by on 26 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Georgina

Thank you for staying with us and for taking the time to leave your feedback.

About the Discovery Parks Fraser Street, Hervey Bay

Location 20 Fraser Street, Torquay, QLD 4655

Property Features

As a guest of Discovery Parks Fraser Street, Hervey Bay, you'll find 2 the outdoor swimming pools, a spa tub, and a kid's pool. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and an arcade/games room are also featured at the family-friendly Discovery Parks Fraser Street, Hervey Bay. Self parking is free.

  • 26 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Discovery Parks Fraser Street, Hervey Bay offers 26 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Rooms open to furnished balconies or patios. Guests can surf the web using complimentary wireless Internet access. Accommodation at this 4.5-star campsite has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony or patio (furnished)
  • Television
  • Fridge
  • Microwave
  • Hob
  • Electric kettle
  • Kitchenware
  • Housekeeping (limited)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM.
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fraser Lodge Holiday Park Torquay
  • Fraser Lodge Holiday Park
  • Fraser Holiday Park Torquay
  • Fraser Holiday Park
  • Discovery Parks Fraser Street Hervey Bay Torquay
  • Discovery Parks Fraser Hervey