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Sheraton Parkway Toronto North Hotel & Suites

4.0 star property

Photo gallery for Sheraton Parkway Toronto North Hotel & Suites

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
2 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)
Facials, 6 treatment rooms, massages
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$226
includes taxes & fees
24 May - 25 May

Explore the area

View map
600 Highway 7, Richmond Hill, ON, L4B 1B2
  • Place, The Golf Lounge
    ‪7 min walk‬
  • Place, Splitsville Richmond Hill
    ‪11 min walk‬
  • Place, Seneca College - Markham Campus
    ‪13 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

7.4 out of 10
Good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(123 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(36 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(28 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed with Sofa bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond Hill

At Sheraton Parkway Toronto North Hotel & Suites, you'll be connected to the convention centre and 1.4 km (0.8 mi) from Splitsville Richmond Hill. Highlights at this hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Signature Beauty Lounge can include massages and facials. The restaurant, Crave Restaurant, is open for breakfast, brunch, lunch and dinner. Spirits Bar is the hotel's own bar. Enjoy the 24-hour gym, Hot tub, steam room and seasonal outdoor swimming pool. 31000 square feet (2880 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Richmond Hill hotel include Uplands Golf Club and Fairview Mall.

What's nearby

  • The Golf Lounge - 7 min walk - 0.6 km
  • Splitsville Richmond Hill - 11 min walk - 1.0 km
  • Seneca College - Markham Campus - 13 min walk - 1.1 km
  • Canada's Wonderland - 19 min drive - 31.0 km
  • CN Tower - 23 min drive - 35.5 km

Getting around

  • Langstaff Station - 6 min drive
  • Don Mills Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 27 min drive

Restaurants

  • ‪Jumbo Lobster Restaurant - ‬9 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Sweet Turtle Desserts 本草堂涼茶甜品館 - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Parkway Kitchen 科天奴小炒總店 - ‬5 min walk

About this property

Sheraton Parkway Toronto North Hotel & Suites

As a guest of Sheraton Parkway Toronto North Hotel & Suites, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 31000 square feet (2880 square metres) and includes a conference centre. A seasonal outdoor pool, a steam room, and spa services are also featured at the business-friendly Sheraton Parkway Toronto North Hotel & Suites. Self parking is free.

This 4-star Richmond Hill hotel is smoke free.

  • 312 guestrooms or units
  • 10 levels
  • Conference rooms
  • 31000 sq ft of conference space
  • 2880 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Parkway Toronto North Hotel & Suites offers 312 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LED televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Signature Beauty Lounge has 6 treatment rooms. Services include massages and facials. The spa is open daily.

Similar properties

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)
Best Western Parkway Hotel Toronto North
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  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 2,523 reviews
The price is AU$168
includes taxes & fees
18 May - 19 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 28.24 for adults and CAD 16.94 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Crave Restaurant
  • Spirits Bar
  • Starbucks

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Racquetball/squash
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Fenced pool
  • In-room cot
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (31,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 25 May 2026 to 22 June 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per night, plus a deposit of CAD 150.00 per stay
  • Maximum 2 pets
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 28.24 for adults and from CAD 16.94 for children
  • Pet deposit: CAD 150.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open on 20 May and close on 18 September.
  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Markham Sheraton

Sheraton Markham

Sheraton Markham Toronto

Sheraton Parkway

Sheraton Parkway Markham

Sheraton Parkway Toronto Markham

Sheraton Parkway Toronto Markham Hotel

Sheraton Parkway Toronto Markham Hotel Richmond Hill North

Sheraton Parkway Toronto North Richmond Hill Markham

Sheraton Toronto Markham

Sheraton Parkway Toronto North Richmond Hill Markham Hotel

Sheraton Parkway Toronto North Hotel Richmond Hill

Sheraton Parkway Toronto North Hotel

Sheraton Parkway Toronto North Richmond Hill

Sheraton Parkway Toronto North

Sheraton Richmond Hill

Richmond Hill Sheraton

Sheraton Parkway Toronto North Richmond Hill Ontario

Sheraton Hotel Richmond Hill

Sheraton Parkway Toronto North Richmond Hill / Markham

Sheraton Parkway Toronto North Hotel & Suites Hotel

Sheraton Parkway Toronto North Hotel & Suites Richmond Hill

Frequently asked questions

What is the cancellation policy at Sheraton Parkway Toronto North Hotel & Suites?

Sheraton Parkway Toronto North Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Parkway Toronto North Hotel & Suites?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Parkway Toronto North Hotel & Suites on 24 May 2026 start from AU$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Parkway Toronto North Hotel & Suites?

Yep, Sheraton Parkway Toronto North Hotel & Suites has a free self car park.

Are there any beaches close to Sheraton Parkway Toronto North Hotel & Suites?

The closest beach to Sheraton Parkway Toronto North Hotel & Suites is Scarborough Crescent Park (19.4 km).

Is there a spa on site at Sheraton Parkway Toronto North Hotel & Suites?

Yep, Signature Beauty Lounge is available for guests. You'll enjoy services like facials.

Does Sheraton Parkway Toronto North Hotel & Suites have a pool?

Sheraton Parkway Toronto North Hotel & Suites has 2 indoor swimming pools and a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:30 AM to 11:00 PM (Seasonal outdoor pool open from May 20 to September 18). The property will be renovating one of the swimming pools from May 25 2026 until June 22 2026 (completion date subject to change).

What luxury perks are available at Sheraton Parkway Toronto North Hotel & Suites?

Sheraton Parkway Toronto North Hotel & Suites features 2 indoor pools, a full-service spa and a health club. All guestrooms come with pillowtop beds and premium bedding.

What makes Sheraton Parkway Toronto North Hotel & Suites a romantic place to stay?

1 hot tub and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Parkway Toronto North Hotel & Suites.

Is Sheraton Parkway Toronto North Hotel & Suites family-friendly?

You bet! With amenities such as 2 indoor pools and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Parkway Toronto North Hotel & Suites is a hit with families.

Does Sheraton Parkway Toronto North Hotel & Suites serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Parkway Toronto North Hotel & Suites?

No, Sheraton Parkway Toronto North Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Parkway Toronto North Hotel & Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Sheraton Parkway Toronto North Hotel & Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Parkway Toronto North Hotel & Suites?

Furry friends are welcome at Sheraton Parkway Toronto North Hotel & Suites, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Sheraton Parkway Toronto North Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 770 out of 1187 reviews
Rating 8 - Good. 246 out of 1187 reviews
Rating 6 - Okay. 95 out of 1187 reviews
Rating 4 - Poor. 37 out of 1187 reviews
Rating 2 - Terrible. 39 out of 1187 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Business traveller
Liked: Cleanliness, amenities
Room was great! Staff was great ! Not happy about the parking garage seems badly lit and paking lot, pot hole issues?
Stayed 1 night in Feb 2026

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2026

10/10 Excellent

Yiye

Stayed 3 nights in Feb 2026

10/10 Excellent

Darren, St Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and everyone was nice
Stayed 1 night in Feb 2026

10/10 Excellent

natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel: we frequent this one because we travel with basketball. Great buffet breakfast (discount for teams $15), Starbucks and a bar for parents to escape their children. Gym is small but effective.
Stayed 1 night in Feb 2026

8/10 Good

Papedthan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and they fulfilled my additional requests. The rooms were clean, the only issue during the stay was the jacuzzi didn't work in the room. Other than that the hotel was a nice stay with alot of restaurants near by.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Jan 2026

8/10 Good

Princy

The receptionist was rude, room was good
Stayed 1 night in Jan 2026

6/10 Okay

Chris

Stayed 3 nights in Jan 2026

6/10 Okay

Fathia

Travelled with partner
Disliked: Cleanliness, amenities
Room was small, older rooms, pullout couch is extremely thin and they provided bed sheets as “blankets”. There is also no microwaves in the room unless you book the 1 or 2 bedroom suites. There is also no public microwave in the hotel. There is a hot tub and pool but it’s in the best western which is attached. Location was great in terms of food, gas stations, highway access etc. the changerooms were so gross. There was hair all over, bandaids all over, wipes, wet bathing suites just left. Very expensive hotel for not the best experience.
Stayed 2 nights in Jan 2026

2/10 Terrible

Michael

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Dirty
Stayed 1 night in Jan 2026

10/10 Excellent

Melody

Stayed 1 night in Jan 2026

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, amenities
Great staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Great room.
Stayed 1 night in Jan 2026

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities
Room size, hotel amenities
Stayed 1 night in Jan 2026

8/10 Good

Chee Lin

Stayed 2 nights in Jan 2026

10/10 Excellent

Simrit

Stayed 1 night in Dec 2025

10/10 Excellent

mehdi

Stayed 2 nights in Jan 2026

10/10 Excellent

Fiona

Stayed 1 night in Dec 2025

10/10 Excellent

Olivia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Clean room, kind staff, great location
Stayed 4 nights in Dec 2025

10/10 Excellent

Shahrzad

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, good service and very convenient
Stayed 3 nights in Nov 2025

2/10 Terrible

Jiaojian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
It was the worst experience I've ever had. The first two nights my family was woken up at least three times by astounding, deafening sounds in the corridor after midnight. At a certain point my heart was pounding so violently that I almost called 911 out of fear of a heart attack. We learned later that it was a bunch of young hockey players who happened to stay at the same hotel for a competition event. I'm surprised by the fact that the hotel lets them go like that. In addition to that, when I talked to a manager to file a complaint, he agreed to change my room, but refused to reimburse a certain percentage of my hotel bill as a gesture of recognition of my loss and the hotel's responsibility. I particularly don't like his icy-cold tone and pokerface. They might as well put a robot on that position if that is all that the person can do. Anyway, Sheraton won't be my first choice for the future. We're just too traumatized.
Stayed 4 nights in Jan 2026

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning was okay lowest temp was warmer than my usual comfort. Staff and room were excellent
Stayed 1 night in Jan 2026

10/10 Excellent

ivan

Stayed 1 night in Jan 2026