Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property
Hotel with free theme park shuttle, near Tokyo Bay

Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Premium bedding, down duvets, desk, blackout curtains
Property entrance
Front of property – evening/night
Premium Exective Suite Room 2beds - Non-Smoking | View from room
Lift

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$114
9 Feb - 10 Feb

Explore the area

View map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Place, Tokyo Big Sight
    ‪3 min walk‬
  • Place, Tokyo Garden Theater
    ‪8 min walk‬
  • Place, Ariake Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room - Non-Smoking

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(40 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room - Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room - Non-Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Economy Twin Room - Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Economy Twin Room - Non-Smoking

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room - Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Economy Trundle Twin Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room - Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Twin Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 42 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Premium Single Room - Non-Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Bayside Single Room - Non-Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Bayside Double Room - Non-Smoking

8.0 out of 10
Very good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Blackout curtains
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
HDTV
Washer/dryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
HDTV
Washer/dryer
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
HDTV
Washer/dryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Moderate Twin Room Non-smoking

  • Sleeps 2

Moderate Triple Room

  • Sleeps 3

Standard Twin Room

  • Sleeps 2

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Double Room-Smoking

  • Sleeps 2

Standard Twin Room-Non-Smoking

  • Sleeps 2

Standard Twin Room-Smoking

  • Sleeps 2

Superior Twin Room-Non-Smoking

  • Sleeps 3

Superior Twin Room-Smoking

  • Sleeps 3

Economy Twin Room-Non-Smoking

  • Sleeps 2

Economy Twin Room-Smoking

  • Sleeps 2

Universal Single Room-Non-Smoking

  • Sleeps 1

Universal Single Room-Smoking

  • Sleeps 1

Universal Twin Room-Non-Smoking

  • Sleeps 2

Universal Twin Room-Smoking

  • Sleeps 2

Deluxe Suite-Non-Smoking

  • Sleeps 3

Standard Suite-Non-Smoking

  • Sleeps 2

Deluxe Double Room-Non-Smoking

  • Sleeps 2

Deluxe Double Room-Smoking

  • Sleeps 2

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

Exective Suite-Non-Smoking

  • Sleeps 2

Premium Double Room-Non-Smoking

  • Sleeps 2

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3

Standard Double Room

  • Sleeps 2

You may also like

About the area

Tokyo

Sotetsu Grand Fresa Tokyo - Bay Ariake places you in the centre of Tokyo, within just a 15-minute stroll of popular places like Tokyo Big Sight and Tokyo Bay. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, 創菜Patio, is open for breakfast. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Attractions within a 10-minute drive of this 3.5-property class Koto hotel include Tokyo Imperial Palace and Tokyo Tower.

What's nearby

  • Tokyo Big Sight - 3 min walk - 0.3 km
  • Tokyo Garden Theater - 8 min walk - 0.7 km
  • Ariake Garden - 9 min walk - 0.8 km
  • Odaiba Seaside Park - 15 min walk - 1.3 km
  • Toyosu Market - 19 min walk - 1.6 km

Getting around

  • Kokusai-tenjijo Station - 7 min walk
  • Ariake Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 65 min drive

Restaurants

  • ‪マクドナルド - ‬5 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬5 min walk
  • ‪PRONTO - ‬5 min walk
  • ‪築地食堂 源ちゃん - ‬9 min walk

About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

Hotel with free theme park shuttle, near Tokyo Bay
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. 2 meeting rooms and limo/town car service are available. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Tokyo - Bay Ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 912 guestrooms or units
  • 20 levels
  • 3800 sq ft of conference space
  • 353 sq. m of conference space
  • Built in 2009
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,420 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 per person
  • Self-parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Frequently asked questions

What is the cancellation policy at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Sotetsu Grand Fresa Tokyo - Bay Ariake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sotetsu Grand Fresa Tokyo - Bay Ariake?

As of 22 Jan 2026, prices found for a 1-night stay for 2 adults at Sotetsu Grand Fresa Tokyo - Bay Ariake on 9 Feb 2026 start from AU$113.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Yep, Sotetsu Grand Fresa Tokyo - Bay Ariake has a self car park with in/out privileges for JPY 2000 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Sotetsu Grand Fresa Tokyo - Bay Ariake?

Yep, Sotetsu Grand Fresa Tokyo - Bay Ariake is a short 17-minute walk from Odaiba Beach Park.

Are there hot tubs in the rooms at Sotetsu Grand Fresa Tokyo - Bay Ariake?

No, but there are deep-soaking baths in the guestrooms.

Does Sotetsu Grand Fresa Tokyo - Bay Ariake serve breakfast?

Yep, buffet brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sotetsu Grand Fresa Tokyo - Bay Ariake?

No, Sotetsu Grand Fresa Tokyo - Bay Ariake does not offer an airport shuttle service.

Is there a bar or restaurant at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Yep, you can grab a meal at Sotetsu Grand Fresa Tokyo - Bay Ariake's onsite restaurant.

What time are check-in & check-out at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Sotetsu Grand Fresa Tokyo - Bay Ariake?

No, only service animals are allowed.

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 765 out of 1437 reviews
Rating 8 - Good. 433 out of 1437 reviews
Rating 6 - Okay. 168 out of 1437 reviews
Rating 4 - Poor. 50 out of 1437 reviews
Rating 2 - Terrible. 21 out of 1437 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

won suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Oct 2025

2/10 Terrible

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the Tokyo Bay area. The staff was supper helpful and the room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lilia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff! Free shuttle to Disney land and sea (need to book ahead of time). Great amenities bar!
Stayed 2 nights in Oct 2025

6/10 Okay

Jorge Luis

Travelled with partner
Liked: Cleanliness, amenities
I was not satisfied with the room space at all . I’m 6 1” and I barely fit in the bed with my wife
Stayed 13 nights in Oct 2025

8/10 Good

Hong Hwa Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, washer only, must go to laundry room to dry, breakfast has wide selection and softserve!
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We stayed 5 nights. Room was very good. Had a large fridge and microwave, very convenient. Housekeeping was excellent, reception was very helpful. Easy access to public transport.
Stayed 7 nights in Oct 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept hotel with efficient services. Small bed and small rooms.
Stayed 10 nights in Oct 2025

10/10 Excellent

Harshal

Stayed 8 nights in Jun 2025

8/10 Good

Alan

Liked: Staff & service, amenities, property conditions & facilities
The staff was exceptional! Super nice, friendly and helpful! Every time I had a question or concern, they addressed it quickly. Overall it is a clean hotel in a quiet area with 4 different train stations within a five to ten minute walk. It is a very new area and is among the most modern parts of the city! If you are looking for older Japanese culture I would suggest staying elsewhere! But if you like modern Japan; then this could be a good fit! I only had a couple of complaints with regards to the room and breakfast. First off the room looks a lot bigger in the pictures. But for Japan the size is good. The coffee maker in my room leaked like crazy! They sat it right next to the tv and it’s plug that is built into the cabinet it sits on! There was water everywhere! They also need to put sheer curtain on a set of rods behind the bedroom curtains. I wanted the view in the afternoon but not to have people in the hotel across the way to be seeing into my room! If this hotel got renovated it would be 5-stars all the way! The breakfast was just okay. It was nothing special. Overall I think it is a good hotel for the money.
Stayed 4 nights in Oct 2025

8/10 Good

Quang

Liked: Amenities, property conditions & facilities
Good customer service
Stayed 1 night in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area that the hotel is in is wonderful, it’s quiet, clean and safe. The breakfast had huge selections each morning(6 night stay) and was constantly being replenished. The rooms, although small, had everything we needed. The free amenities were a great addition to the overall comfort of our stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Andrew, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great with many options. Only complaint is the bed was too firm and not very comfortable and the room was dated.
Stayed 2 nights in Oct 2025

6/10 Okay

KELVIN

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Room with balcony not accessible

Booked a room with balcony, disappointed that balcony is not accessible. Would not have booked a room with balcony if it cannot be accessed
Stayed 3 nights in Oct 2025

10/10 Excellent

Keavon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helped to the best of their ability. Will be staying again when visiting Tokyo.
Stayed 8 nights in Sep 2025

2/10 Terrible

Agnieszka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, excellent customer service and very friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Harold, Crawley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Apr 2025

10/10 Excellent

Dexter

Stayed 3 nights in Sep 2025

10/10 Excellent

Danise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammad Abdul

Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Stayed 1 night in Sep 2025