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Muthu Royal Thurso Hotel

3.0 star property

Photo gallery for Muthu Royal Thurso Hotel

Food and drink
Exterior detail
Lounge
Lobby sitting area
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View map
Traill Street, Thurso, Scotland, KW14 8EH
  • Place, North Coast Visitor Centre
    ‪4 min walk‬
  • Place, Thurso Beach
    ‪4 min walk‬
  • Place, UHI North Highland - Environmental Research Institute
    ‪4 min walk‬
  • Airport, Wick (WIC)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Thurso

Muthu Royal Thurso Hotel places you in the centre of Thurso, within a short 5-minute stroll of North Coast Visitor Centre and Thurso Library. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Orkney Restaurant, serves Regional cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7:00 AM and 9:00 AM. .Sights within a 10-minute walk of this 3-property class Thurso hotel include UHI North Highland - Environmental Research Institute and Thurso Beach.

What's nearby

  • Thurso Library - 4 min walk - 0.4 km
  • North Coast Visitor Centre - 4 min walk - 0.4 km
  • Thurso Beach - 4 min walk - 0.4 km
  • UHI North Highland - Environmental Research Institute - 4 min walk - 0.4 km
  • UHI North Highland - Thurso Campus - 17 min walk - 1.4 km

Getting around

  • Thurso Station - 7 min walk
  • Inverness (INV) - 148 min drive

Restaurants

  • ‪Charlie Chan Chinese Restaurant - ‬1 min walk
  • ‪Top Joes - ‬1 min walk
  • ‪Pride of Bengal - ‬4 min walk
  • ‪The Upper Deck - ‬3 min drive
  • ‪Captain's Galley - ‬3 min drive

About this property

Muthu Royal Thurso Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Muthu Royal Thurso Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Thurso hotel.

  • 103 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Muthu Royal Thurso Hotel offers 103 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
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4.0 out of 5, Very good, 414 reviews
The price is AU$213
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orkney Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Royal Hotel Thurso
Royal Thurso
Muthu Royal Thurso
Muthu Royal Hotel
Muthu Royal
Muthu Royal Thurso Hotel Hotel
Muthu Royal Thurso Hotel Thurso
Muthu Royal Thurso Hotel Hotel Thurso

Frequently asked questions

What is the cancellation policy at Muthu Royal Thurso Hotel?

Muthu Royal Thurso Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Muthu Royal Thurso Hotel?

Yep, Muthu Royal Thurso Hotel has a free self car park.

Are there any beaches close to Muthu Royal Thurso Hotel?

Yep, Muthu Royal Thurso Hotel is a short 7-minute walk from Thurso Beach.

Does Muthu Royal Thurso Hotel serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Muthu Royal Thurso Hotel?

No, Muthu Royal Thurso Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Muthu Royal Thurso Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Muthu Royal Thurso Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Muthu Royal Thurso Hotel?

No, pets are not allowed.

Muthu Royal Thurso Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 55 out of 495 reviews
Rating 8 - Good. 150 out of 495 reviews
Rating 6 - Okay. 164 out of 495 reviews
Rating 4 - Poor. 78 out of 495 reviews
Rating 2 - Terrible. 48 out of 495 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel, very clean and comfortable rooms
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were accommodated for very well, and we found this to be the better hotel out of the 4 we stayed in over our week trip doing the NC500. It’s not exactly the Ritz but it’s clean, comfortable and cosy. In a decent location (not much to do in the town but it was nice and quiet). Would stay here again if we were near the area in a heartbeat!
Stayed 1 night in Apr 2022
Verified

8/10 Good

j

Liked: Cleanliness, staff & service, room comfort
Clean room, comfortable bed, hotel a little dated but staff friendly enough. Breakfast cooked to order so be prepared to wait a little. Restaurant closed, bar meals choice of 3 main meals, fish, scampi and chicken burger. Had the fish and it was terrible but charged restaurant prices, ate elsewhere for rest of stay.
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good..bar not great didnt have many drinks and no food
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Katherine

Liked: Staff & service
Very good value for the very little it cost. Fine for short stay. Staff were helpful and considerate about parking. The property needs renovation urgently.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

R

Liked: Cleanliness, staff & service

Interesting place, clean and cheap

The hotel was a grand place in its time, its a bit tired and could do with a make over. The staff were pleasant and food was very nice, the evening meal menu was good how, however, and this could be my mis understanding ! I did not realise the menu was a set 3 course so having just one main and being charged for a starter and desert I didnt want was a little off putting. That aside for the cost which inclueds breakfast its good value.
Stayed 1 night in Oct 2021
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Thank you
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old hotel in need of modernisation, but appears well-run and is reasonably comfortable.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

alethea

Liked: Cleanliness, staff & service, room comfort

NC500

Friendly helpful staff and a Nice full breakfast. Hotel is a bit dated, it was clean and inc towels n toiletries so no complaints. There is Parking on site and a petrol station to hand next door. Easy location on route NC500. We’d be happy to stay again should we be in the area.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Siobhan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Murthu hotel Thurso September stay

Our stay was good, great breakfast. Receptionist was not overly friendly or forthcoming g with information. The property is old but internally well maintained, however could do with the external windows cleaning
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Duncan

Liked: Cleanliness
Disliked: Staff & service, amenities
Did not like the bar and the attitude of the bartender
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Simon

Liked: Staff & service

Tired of Thurso

The hotel was well placed and free parking available nearby. The room was clean but rather dated. The bed was comfortable and the shower good. Our window overlooked the street so there was street noise through to midnight which was a little intrusive. The breakfast was good although the service and access to the self service parts of the breakfast a little chaotic. Overall, the place was in need of some investment and refurbishment. The hotel wasn't as bad as some of the reviews I have subsequently read but it wouldn't be my first choice when I'm next in Thurso.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities

A bygone era

Like going back to the seventies, and not upgraded since. Clean bed linen, clean bathroom, clean room. Breakfast standard fare. We were on the Scotland 500 cycle and it served its purpose for a good night sleep, but no frills and thd hotel needs some major investment to bring it up to modern day standards
Stayed 1 night in Aug 2021
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Older Hotel

Older hotel that was very functional, but a bit dark in some of the hallways
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable, clean and bright.
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

ALAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please Don't Stay Here

I stay in a lot of budget hotels travelling with my work but this one was the worst I have stayed in, as soon as we arrived the receptionist was appoligising for everything, no lift, sorry your room is so far away but we are fully booked, book by who? DHS or asylum seekers I guess, only good point as we were carrying out cases up the stairs as no lift a suited man offered to help us, the room was tiny, the double bed was tiny, the pillows were like a cotton bud put inside a pillow case, there was no slip mat for the shower, 1980 style of furnishing and decor, the mattress was like a slab of concrete to sleep on, people walking the corridors and slamming doors from just after 5am, all in all couldn't wait to get out of this place, give this place a big swerve
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The stay was fine, quiet and a comfortable bed. Breakfast was okay, though only ate an evening meal in there once, finding better place the other night. Thurso is not that interesting, and not a place for holidaying just for trips to John O'Groats and the Orkneys or for the NC500 tour
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Andrew

Liked: Staff & service

The hotel could have been a lot better, I certainly would not say it was a 3-star hotel. The welcome and check-in was very good and helpful as was the service. The menu was extremely poor and very limited as was the drinks at the bar with only 1 pump of draught beer in 4 being on. The decor and furniture were dated as was the door locks, ours wouldn't lock at all, with keys still being used. The hotel was very clean, but as I said at the start could be a lot better and needs money spending on it. And before I finish and forget sinage is required for where the car park is as we got conflicting directions from staff and guests.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and breakfast
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Feeling short-changed

I must have spent too much time abroad, where accommodation is reasonably priced. I was dismayed at the condition of some of the hotels in comparison with the price paid.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly and good location, room was clean but the whole hotel is very dated, had a room that didn't face onto the road this time so noise was less of an issue, (the tiny) TV packed up on the final night which was a bit of pain too.
Stayed 6 nights in Jul 2021
Verified

6/10 Okay

Lynne

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs a refurb. The lift was out of order for the 2 days we were there.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in good breakfast
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely staff

Wonderful stay that made our honeymoon amazing. The staff here was so lovely. We stayed for our honeymoon and got upgraded to the best room in the hotel. Very comfy beds and clean room. We even got complimentary prosecco to congratulate us. Really friendly and such a kind gesture
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Touring

Okay wouldn't stop there again, old and tired
Stayed 1 night in Jun 2021