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North Lakes Hotel And Spa

4.0 star property
Hotel with a full-service spa, a quick walk to Penrith Castle

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Lobby
Indoor wedding
Indoor pool, pool loungers
Food and drink

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Gym
  • Bar
The current price is AU$249
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Ullswater Road, Penrith, England, CA11 8QT
  • Penrith Castle
    ‪9 min walk‬
  • Rheged
    ‪2 min drive‬
  • Lowther Castle and Gardens
    ‪6 min drive‬
  • Carlisle (CAX)
    ‪32 min drive‬

Room options

View all photos for Cosy Double

Cosy Double

Cosy Double

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.4 out of 10
Very good
(20 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster)

Junior Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

View all photos for Signature Family Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Family Room

  • Sleeps 2

View all photos for Signature Double Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Accessible Twin Room

Bathroom

Accessible Twin Room

  • Sleeps 2

View all photos for Four Poster Suite

1 bedroom, individually decorated, desk, iron/ironing board

Four Poster Suite

  • Sleeps 2

View all photos for Standard Double Or Twin Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Double Or Twin Room

  • Sleeps 2

About the area

Penrith

At North Lakes Hotel And Spa you'll be within a 10-minute stroll of Penrith Castle and within 30 minutes of Rheged. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at North Lakes Spa can include prenatal massages, body wraps and body scrubs along with access to the sauna and hot tub. Penrith serves local cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 732 square feet (68 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Penrith hotel include Brougham Castle and Ullswater.

What's nearby

  • Penrith Castle - 9 min walk - 0.8 km
  • Rheged - 2 min drive - 2.7 km
  • Lowther Castle and Gardens - 6 min drive - 9.0 km
  • Ullswater - 7 min drive - 10.8 km
  • Whinfell Forest - 9 min drive - 9.8 km

Getting around

  • Penrith Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 91 min drive

Restaurants

  • ‪The Rooster - ‬4 min walk
  • ‪Arturo Lounge - ‬14 min walk
  • ‪Subway - ‬4 min walk
  • ‪Dockray Hall - ‬14 min walk
  • Subway

About this property

North Lakes Hotel And Spa

Hotel with a full-service spa, a quick walk to Penrith Castle
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Conference rooms
  • 732 sq ft of conference space
  • 68 sq. m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and complimentary bathrobes. This individually decorated accommodation includes desks. Digital televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Polish, Ukranian

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 490 reviews
The price is AU$290
includes taxes & fees
2 Sept - 3 Sept
Crown Inn at Pooley Bridge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

What is the cancellation policy at North Lakes Hotel And Spa?

North Lakes Hotel And Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at North Lakes Hotel And Spa?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on 1 Sept 2025 start from AU$248.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at North Lakes Hotel And Spa?

Yep, North Lakes Hotel And Spa has a free self car park.

Is there a spa on site at North Lakes Hotel And Spa?

Yep, North Lakes Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does North Lakes Hotel And Spa have a pool?

North Lakes Hotel And Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at North Lakes Hotel And Spa?

North Lakes Hotel And Spa features a full-service spa, a health club and an indoor pool.

Does North Lakes Hotel And Spa serve breakfast?

You bet, cooked-to-order breakfast is offered on weekdays from 7 AM to 9:30 AM and weekends between 7:30 AM and 10 AM.

Is there a free airport shuttle available at North Lakes Hotel And Spa?

No, North Lakes Hotel And Spa does not offer an airport shuttle service.

Is there a bar or restaurant at North Lakes Hotel And Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue is closed on Christmas Day and New Year's Eve.

What time are check-in & check-out at North Lakes Hotel And Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at North Lakes Hotel And Spa?

No, only service animals are allowed.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 924 reviews
Rating 8 - Good. 297 out of 924 reviews
Rating 6 - Okay. 78 out of 924 reviews
Rating 4 - Poor. 32 out of 924 reviews
Rating 2 - Terrible. 24 out of 924 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eamonn

Stayed 1 night in Apr 2025

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities, room comfort

Weary?

Yikes. Lots of kids and weird people on their way to the spa with not enough clothes on; avert your eyes or rip them out. Unable to book an evening meal on arrival, but that was a blessing in retrospect because the breakfasts were not enjoyable - food from under the hot-lights. We thought the hotel was in need of modernisation and decoraration. Nothing to do with good order, we just found it weary.
Stayed 2 nights in May 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stop over Spa was overpriced limited use
Stayed 1 night in May 2025

2/10 Terrible

Ebonie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely one night stay

Just enjoyed a lovely one night stay the hotel looks very bland from the outside but once you get indoor the decor is lovely. we paid £15 each to use the spa facilities definitely worth it we made good use of it during our stay my wife booked herself in for a massage. Room was very good lovely comfortable bed with all the amenities coffee machine, iron, ironing board, hairdryer etc. The only thing I would pull it on is the shower can become very slippy from the soap or shower gel. We didn’t have our evening meal in the restaurant but we did have breakfast plenty of choice from usual breakfast items to pancakes and pastries. Overall it was a lovely would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stay at north lakes

Second time staying at north lakes hotel and spar,short stays to see family and would highly recommend,the rooms are excellent and so are staff.Will definitely come again.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goiod value
Stayed 1 night in Apr 2025

8/10 Good

Silke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Better inside than out and food could've been warm

The very warm room let it down slightly.. comfy mattresses, closeness to the town in walking distance was good, food was great with a huge portion albeit just warm, service was good. The appearance of the hotel inside was much better than the outside gave you to believe on arrival.
Stayed 1 night in Apr 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great service in restaurant, and great facilities.
Stayed 1 night in Apr 2025

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sargon

Stayed 1 night in Apr 2025

10/10 Excellent

Duncan

Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family stop over

We recently stayed at the North Lakes Hotel & Spa as a stopover on our journey from Scotland to England, and it was a fantastic experience. The hotel itself is beautiful, with a warm and welcoming atmosphere, and the family room was perfect for us. The children were thrilled to find named biscuits and their own welcome packs waiting on arrival – such a thoughtful touch! One of my personal highlights was the fresh milk machine just outside our room, which made bedtime bottles for the kids super easy. The room was spacious, tastefully decorated, and catered really well to our family’s needs. While the hotel was incredibly child-friendly overall, we did find the restaurant a bit tricky – it was lovely but hard to get a reservation, and it didn’t feel quite as geared towards families as the rest of the hotel. That said, we would absolutely return and highly recommend it for anyone travelling with children – it made our long journey so much more enjoyable and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Douglas, Weybridge

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stopping off point just off the M6. Very comfortable and good food. Staff are very friendly and helpful. Plenty parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, shocked to pay £25 for 1pm check in

We stayed overnight as we were at wedding being held there. The wedding started at 3pm, we asked if we could check in early so we could get ready before the wedding so we didn't get our clothes creased during the hour drive to the hotel. We had to pay an extra £25 to get checked in at 1pm. The amount we paid for the room and the amount my friend paid for her daughters wedding i was shocked at how much was charged. However, the room was lovely, we equiped and very comfortable bed. We thoroughly enjoyed the wedding and our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Apr 2025

6/10 Okay

D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok if you don’t eat here

Hotel is stunning however staff at dinner not good orders certain foods told not available. Then after half hour wait still no food other party sat down got served much quicker and got food we were told could not have. When we questioned this she did not want to discuss with us. Has put us off staying here again
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

North Lakes

Excellent hotel good food friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful reception area. Comfy room. Served us breakfast even though we were late. Wheelchair access a syrong point.
Stayed 1 night in Mar 2025