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4.3 out of 5

"Great location. Easy to find. Easy parking. Spacious and quiet. " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

Capri On Pilot Bay places you steps from Mount Hot Pools and within a short 5-minute stroll of Mount Maunganui Beach. Highlights at this beachfront property include free self parking, and in-room kitchens and free WiFi.

Each apartment features a coffee/tea maker and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave.

Spend the day at the beach and enjoy the onsite fitness center and seasonal outdoor swimming pool. Added amenities include free WiFi in public areas and laundry facilities.

Attractions within a 10-minute drive of this 4-star Mount Maunganui property include Mount Maunganui and ASB Baypark.

Business Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$159* Per night/room 9 Feb. - 10 Feb.

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Small Two-bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Capri On Pilot Bay ratings based on 47 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Capri On Pilot Bay

Everyone (25) Couples (4) Family (15)
5 out of 5
We were last-minute guests, and the only remaining apartment was a very compact studio. It was lovely, and the only thing missing was a drawer or shelf to unpack our clothes into. Nevertheless, we could have settled in for much longer had our travel plans permitted - quiet, comfortable and modern.

Posted by , from Australia on 13 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Sharon

Thank you for your feedback. Much appreciated. We enjoyed having you to stay.

4 out of 5
Great little cation at base of the Mount, near water on both sides and easy walking to town. Well equipped kitchen and spacious apartment generally.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Andrew

Thanks for the review it is appreciated.

4 out of 5
It was a very clean suite. Needs some updating but comfortable. We had a problem with no hot water. The manager did offer us an alternative which I did not find agreeable but the hotel was fully booked. Has reimbursed us for one night and that is great.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Andrew

Thanks you for the feedback and again sorry about the hot water.

3 out of 5
It’s tidy and close to hot pools and the beach. The couch is worn out and needs to be replaced. Friendly staff.

Posted by on 4 Oct. 2019

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Comment from Hotel Management

4 Oct. 2019 by Andrew

Hi, Thanks for the feed back. I believe I know which apt you stayed in. On Friday I purchased a new couch on behalf of the owner and are financing it for them.

4 out of 5
Comfortable amenities in a great location. Walking distance to township.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by Andrew

Thank you for the review it is appreciated.

5 out of 5
Excellent location, clean and everything you need. Close to both Pilot Bay and Mt surf beach

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Andrew

Thank you for your review it is appreciated.

5 out of 5
Great location close to the Mount. Very clean and cosy rooms. The owners are very hospitable.

Posted by , from Auckland on 21 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Andrew

Hi Phillip, Thank you for your review. Glad you had a great time.

4 out of 5
We had a lovely stay! it was clean and tidy. The bathroom fan has a mind of its own and rattled on and off all night but other than that we would definitely stay again. Handy to the Mt. as well!!!

Posted by on 16 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Andrew

Thanks for the review. Glad you had a good time. If you could email me the apartment No. so that I can get the fan fixed. Thanks

5 out of 5
Its quiet location, and walking distance to most local amenities

Posted by on 11 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Andrew

Thank you for your review. It is appreciated.

4 out of 5

Posted by on 4 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Andrew

Thank you for your review. It is appreciated.

Property Features

Capri On Pilot Bay offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Capri On Pilot Bay also features barbecue grills, laundry facilities, and an elevator. Self parking is free. This 4-star Mount Maunganui apartment is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1999
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tauranga (TRG) (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Capri On Pilot Bay offers 16 accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

  • In-room kitchen
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Shower
  • Iron and ironing board
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM.
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

This hotel will place an authorization for credit cards for any bookings where payment for the stay will be made on site instead of at the time of booking. Guests paying by debit card are required to pay a bond at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 20 (subject to availability)
  • Late check-in fee: NZD 20 for check-in between 6 PM and 9 PM
  • Late check-out fee: NZD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capri Pilot Bay Apartment Mount Maunganui
  • Capri Pilot Bay Apartment
  • Capri Pilot Bay Mount Maunganui
  • Capri Pilot Bay
  • Capri On Pilot Bay Apartment
  • Capri On Pilot Bay Mount Maunganui
  • Capri On Pilot Bay Apartment Mount Maunganui

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in April.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.