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4.4 out of 5

"Awesome place to stay!! " More

By a verified traveller on Sat 21 Jan 2023

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Hotel Description

At Capri On Pilot Bay you'll be within steps of Pilot Bay Beach and Mount Hot Pools. Highlights at this beachfront aparthotel include free self parking, and in-room kitchens and free WiFi.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a coffee/tea maker, a hair dryer, and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Housekeeping is not available.

Spend the day at the beach and enjoy the onsite gym and seasonal outdoor swimming pool. Added amenities include free WiFi in public areas and laundry facilities.

Sights within a 10-minute walk of this 4-star Mount Maunganui aparthotel include Mount Maunganui Beach and Maunganui Beach.

Business Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Small Two-bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Capri On Pilot Bay ratings based on 76 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Capri On Pilot Bay

Everyone (35) Couples (7) Family (20)
5 out of 5
Awesome place to stay!!

Posted by on 21 Jan. 2023

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5 out of 5
Loved everything about our stay at Capri. Our host at check-in was absolutely lovely and the place was awesome. We'll be back for sure.

Posted by on 14 Nov. 2022

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4 out of 5

Posted by on 17 Jul. 2022

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5 out of 5
Great location excellent facilities with all the Sky channels

Posted by on 29 Jun. 2022

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Comment from Hotel Management

10 Jul. 2022 by Sharon

Thank you for your review. Appreciate it.

5 out of 5
Check in was very easy and great communications with the owners.

Posted by on 10 May 2022

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Comment from Hotel Management

11 Jun. 2022 by Sharon

Thank you for doing a review. We appreciate it.

1 out of 5
No internet in the room - despite making reception aware of the issue nothing was fixed. I missed a very important international zoom meeting because of no internet. I also asked for a spare set of sheets so I could change the bed when my son slightly wet the sheets. Reception said that they were not a service station and I would be charged for these sheets. Floor downstairs was concrete and very cold - even in autumn. We were not aware of heaters available in the room, but when found both heathers were broken. A great locations but reception and internet was deplorable.

Posted by on 7 May 2022

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Comment from Hotel Management

11 Jun. 2022 by Sharon

Thank you for your feedback. We appreciate it and have taken note.

3 out of 5
Enjoyed the beautiful pool and gym area. No cleaning products or cloths for any spills. Dust under the beds and skirting boards. Bathroom shower drain very dirty and blocked. Staff were lovely

Posted by on 3 May 2022

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Comment from Hotel Management

11 Jun. 2022 by Sharon

Thank you for your review. We appreciate it.

5 out of 5
What a fabulous weekend!!! Surrounding properties were quite noisy at times, and could be heard clearly from the main bedroom Excellent communication from the property managers and a pleasant farewell Would definitely recommend 😊

Posted by on 6 Mar. 2022

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Comment from Hotel Management

14 Mar. 2022 by Sharon

Thank you for your review. We enjoyed having you at Capri. Much appreciated.

4 out of 5

Posted by on 19 Feb. 2022

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5 out of 5
Clean and easy, staff were very welcoming and respectful.

Posted by on 4 Jan. 2022

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Comment from Hotel Management

9 Jan. 2022 by Sharon

Thank you for your review. We enjoyed having you to stay with us.

Property Features

Capri On Pilot Bay offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Capri On Pilot Bay also features barbecue grills and laundry facilities. Free self parking is available. This 4-star Tauranga aparthotel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1999
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Capri On Pilot Bay offers 16 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Tauranga aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capri Pilot Bay Apartment Mount Maunganui
  • Capri Pilot Bay Apartment
  • Capri Pilot Bay Mount Maunganui
  • Capri Pilot Bay
  • Capri On Pilot Bay Tauranga
  • Capri On Pilot Bay Aparthotel
  • Capri On Pilot Bay Aparthotel Tauranga

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in April.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.