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4.4 out of 5

"Another great stay at Bay Palm, convenient for my plans. Apart from a group inconsiderate occupants who were talking loud in car park... will be back ... " More

By a verified traveller on Wed 25 Nov 2020

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Hotel Description

Bay Palm Motel places you steps from Mount Maunganui Beach and within a 15-minute stroll of Bayfair Shopping Centre. Highlights at this motel include in-room kitchenettes and free WiFi.

You can enjoy TVs with satellite channels, and all 16 rooms feature coffee/tea makers, free weekday newspapers, and ceiling fans. Room service is available and kitchenettes come with refrigerators, microwaves, and stovetops, so in-room dining is easy. Nice touches to enhance your stay include free toiletries and premium bedding. Safes, hair dryers, and irons/ironing boards are also available.

Enjoy the seasonal outdoor swimming pool and pool loungers. 431 square feet (40 square meters) of event facilities include a meeting room, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 8:30 AM. There's also the convenience of free parking nearby.

With a stay at this 3.5-star Mount Maunganui motel, you'll be 7.1 km (4.4 mi) from Mount Maunganui.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$137* Per night/room 3 Dec. - 4 Dec.

Standard Apartment, 1 Bedroom, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Apartment, Multiple Beds, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio, Accessible, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bay Palm Motel ratings based on 122 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bay Palm Motel

Everyone (65) Couples (19) Family (32)
4 out of 5
Another great stay at Bay Palm, convenient for my plans. Apart from a group inconsiderate occupants who were talking loud in car park... will be back here on my next work trip.

Posted by , from AUCKLAND on 25 Nov. 2020

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3 out of 5

Posted by on 18 Oct. 2020

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5 out of 5
Had a lovely surprise of an upgrade. Room is Warm and clean and has a comfortable bed. Spa bath was a plus and works great. Thank you For another comfortable stay, much appreciated after a long day on the road.

Posted by , from Auckland on 10 Sep. 2020

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Comment from Hotel Management

16 Sep. 2020 by Kaelyn

Thank you Jenny for the fantastic review!

5 out of 5
Only stayed for 1 night on business. Clean and warm. Takeaways across the road was good and convenient.

Posted by , from Auckland on 11 Aug. 2020

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Comment from Hotel Management

16 Sep. 2020 by Kaelyn

Thank you Jenny, hope see you soon.

5 out of 5
Very clean, Staff Very friendly, Spacious and Beautiful rooms

Posted by on 20 May 2020

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4 out of 5
Upon arriving, I was told my room had been upgraded which was a nice surprise. the room was very well laid out and spacious. Bed was comfortable and had all the amenities I required. Close to Bayfair shopping centre but also other shopping and food options.

Posted by on 22 Mar. 2020

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Comment from Hotel Management

14 Apr. 2020 by Kaelyn

Thank you for your review, hope you could stay here next time.

4 out of 5
Sky didnt work, was immediately fixed. Unfortunately they also charged me twice, but this was also.immediately rectified. Good old fashioned Kiwi motel in a great location

Posted by on 3 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by kaelyn

Thank you for your review, have a great day!

5 out of 5
Loved the fact that it was away from the hustle and bustle of Mt Maunganui CBD but still a 2 minute walk to the beautiful practically empty beach Very clean and well equipped room Great shower and spa bath Very very slow to cook anything due to very low power to stove top

Posted by , from Auckland on 22 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by bay palm motel

Thank you for your review, we appreciate it

5 out of 5
Lovely friendly helpful lady greeted us and showed us to our room. She advised on a few queries we had about the area. Facility clean and modern. Very nice pool. The gentlemen on the desk the following morning was however not so friendly and didn't even ask about our stay or say goodbye on dropping our room key off. Will definetly stay again despite Mr grumpy non communicator

Posted by on 20 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Bay palm Motel

Thank you for your review, we appreciate it

5 out of 5
Lovely motel. Very friendly helpful staff. Clean and spacious rooms with all amenities. We stayed with our young baby and were provided a portacot with many blankets and a high chair which was wonderful. Really nice heated swimming pool with towels provided was very handy.

Posted by on 21 Dec. 2019

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Comment from Hotel Management

21 Dec. 2019 by bay palm motel

Thank you for your review, we appreciate your feedback

Property Features

WiFi is free in public spaces. A business center and a meeting room are available. Event space at this motel measures 431 square feet (40 square meters). A seasonal outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Bay Palm Motel. Smoking is allowed in designated areas at this 3.5-star Mount Maunganui motel.

  • 1 floor
  • 16 guestrooms or units
  • 2 buildings
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 1999
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Bay Palm Motel offers 16 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Mount Maunganui motel provides complimentary wireless Internet access. Premium satellite television is provided. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 8:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 23
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8:30 PM
  • Saturday - Sunday: 8:00 AM - 8:30 PM
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8:30 PM
  • Saturday - Sunday: 8:00 AM - 8:30 PM
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No lifts
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 14 and AUD 14 for adults, AUD 14 and AUD 14 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: AUD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Palm Motel
  • Bay Palm Motel Mount Maunganui
  • Bay Palm Mount Maunganui
  • Motel Palm Bay
  • Bay Palm Motel Motel
  • Bay Palm Motel Mount Maunganui
  • Bay Palm Motel Motel Mount Maunganui

You should know

  • The seasonal pool will open in October and close in April.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.