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4.3 out of 5

"The front counter staff were so friendly and welcoming the resort was amazing " More

By a verified traveller on Wed 08 Dec 2021

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Hotel Description

At Oceanside Resort & Twin Towers you'll be steps from Mount Hot Pools and 2.6 km (1.6 mi) from Blake Park. Highlights at this beachfront aparthotel include 3 restaurants, 6 coffee shops/cafés, and an outdoor swimming pool.

Each apartment is soundproofed and features a TV with digital channels, along with free WiFi, a coffee/tea maker, and an iron/ironing board. Nice touches to enhance your stay include free toiletries and premium bedding. A kitchen, a microwave, and a desk are also available. Housekeeping is available once per stay.

This beach aparthotel offers a garden, express check-out, and tour/ticket assistance. Added amenities include WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4-star Mount Maunganui aparthotel, you'll be 11.5 km (7.2 mi) from ASB Baypark.

Executive Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$157* Per night/room 12 Dec. - 13 Dec.

Resort 2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Oceanview Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Oceanside Resort & Twin Towers ratings based on 388 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oceanside Resort & Twin Towers

Everyone (156) Couples (151) Business (1) Family (76) Other (1)
5 out of 5
The front counter staff were so friendly and welcoming the resort was amazing

Posted by on 8 Dec. 2021

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5 out of 5
Everything was immaculate. Furnishings and decor of a very high standard. Will definitely stay there again.

Posted by on 19 Aug. 2021

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Comment from Hotel Management

13 Oct. 2021 by Management

Dear guest Thanks for choosing to stay with us and we look forward to welcome you back in future. Kind regards

2 out of 5
Large room but needs doing up

Posted by on 27 Jun. 2021

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5 out of 5

Posted by on 5 Jun. 2021

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3 out of 5
The property is dated and we were advised sea view room there was no sea view the property needs upgrade the washer drier was not operational nor was the spa

Posted by on 16 May 2021

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Comment from Hotel Management

16 May 2021 by Management

Dear guest We are sorry that we did not meet your expectations on this occasion. Please feel free to contact us direct to provide more details as its only through our customer feedback, we can improve our products and services. Kind regards

4 out of 5
Plenty of space, great location. The wifi was terrible and the room had a bit of a musty smell, but it was all very fabulous.

Posted by on 28 Apr. 2021

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Comment from Hotel Management

28 Apr. 2021 by guest service

thank you staying with us have a good life

3 out of 5

Posted by on 27 Apr. 2021

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Comment from Hotel Management

16 May 2021 by Management

Dear guest, thanks for your feedback. Kind regards

1 out of 5
Found a whole lot of drug paraphanalia under beds/ couches , told management who didn’t really care, no offer to move rooms, money back Really run down and grotty

Posted by on 18 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Oceanside Team

Just to clarify the items that were found were vaping equpment and were nothing to do with drugs. We apologised and removed/disposed of them immediately. We didn't feel it necessary to offer a room move or refund you for your stay.

4 out of 5
Good location and everything very easy

Posted by on 4 Apr. 2021

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Comment from Hotel Management

4 Apr. 2021 by Oceanside Team

Thanks for staying with us. god bless you. Oceanside Resort Team

1 out of 5
Very Clean, Terrible Customer Service. Refuse to communicate in regards to the refund of our bond. We left at 8:30 and the room was spotless. Told me to phone my bank and put phone down in my ear.

Posted by on 16 Mar. 2021

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Comment from Hotel Management

17 Mar. 2021 by Oceanside Team

Thanks for your feedback but as you have named yourself as "anonymous" we are unable to further follow up the refund of your bond/pre-authorisation.

About the Oceanside Resort & Twin Towers

Location 1 Maunganui Road, Tauranga, 3116

Property Features

There are 3 restaurants and 6 coffee shops/cafés on site. WiFi is available in public spaces for a fee. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Oceanside Resort & Twin Towers. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 4-star Tauranga aparthotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 6 coffee shops
  • 2 conference rooms
  • Built in 1997
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Oceanside Resort & Twin Towers offers 40 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with microwaves and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Televisions come with digital channels. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Television
  • Digital channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (once per stay)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)

Food & Drink

Oceanside Resort & Twin Towers has 3 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 6:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (4-device limit, rates may vary)
  • Extended parking fee: NZD 20 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oceanside Resort Twin Towers Mount Maunganui
  • Oceanside Resort Twin Towers
  • Oceanside Twin Towers Mount Maunganui
  • Oceanside Twin Towers
  • Oceanside Hotel Twin
  • Oceanside & Twin Towers
  • Oceanside Resort Twin Towers
  • Oceanside Resort & Twin Towers Tauranga
  • Oceanside Resort & Twin Towers Aparthotel
  • Oceanside Resort & Twin Towers Aparthotel Tauranga

You should know

  • Pool access available from 8:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.