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4.3 out of 5

"Property fine but roadworks outside at present fro carpark access. " More

By a verified traveller on Sun 17 Mar 2024

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Hotel Description

Quest on Durham places you in the center of Tauranga, steps from Tauranga Art Gallery and within a short 5-minute stroll of Tauranga Domain. Highlights at this aparthotel include in-room kitchenettes, washers/dryers, and free WiFi.

Each apartment is soundproofed and features a TV with satellite channels, along with a hair dryer, an iron/ironing board, and a desk. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop.

This smoke-free aparthotel offers free WiFi in public areas, a free grocery shopping service, and a terrace. Added amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Tauranga aparthotel include Monmouth Redoubt and Robbins Park.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$176* Per night/room 22 Mar. - 23 Mar.

Executive Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Superior Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quest on Durham ratings based on 215 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest on Durham

Everyone (106) Couples (49) Business (2) Family (52)
5 out of 5
Property fine but roadworks outside at present fro carpark access.

Posted by on 17 Mar. 2024

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4 out of 5
Room was very clean and tidy.

Posted by on 28 Feb. 2024

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3 out of 5
Beware carpark not easy to navigate in SUV or wide vehicle. Given 2 x single beds - overlooking a carpark being contricted right out the window. Spa bath was unusable? And plug broken - solution was a rubber plunger.

Posted by on 30 Jan. 2024

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5 out of 5
Location was fabulous. Check in and out was easy and front desk person was helpful and informative. Our rooms were comfortable spacious and clean. I like the option to recycle in the room and the washer/dryer amenities. Parking is a little tight with a large vehicle but i would definitely stay again

Posted by on 8 Jan. 2024

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5 out of 5
Great place to stay.

Posted by on 5 Jan. 2024

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1 out of 5
A laundry in the bedroom, that is really shocking! Supposed to have a dishwasher according to advertisement, but no dishwasher at all. Unfriendly reception, old kitchen and bathroom. Parking not available unless you pay extra. So disappointing and frustrating!

Posted by on 4 Jan. 2024

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5 out of 5
Lovely service & great value.

Posted by on 23 Nov. 2023

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Comment from Hotel Management

29 Dec. 2023 by Team at Quest on Durham

Thank you for your response. We look forward to your next stay.

5 out of 5
Very spacious 2 bedroom unit with good facilities. Easy walk to restaurants and cafes on waterfront. Only issue was noise inside the apartment. The master bedroom had a slat door so noise from the living room travelled in.

Posted by on 20 Aug. 2023

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5 out of 5
Good sized room with kitchen facilities

Posted by on 27 Jul. 2023

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2 out of 5

Posted by on 30 Mar. 2023

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Property Features

Quest on Durham offers its guests a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Event space at this aparthotel measures 172 square feet (16 square meters) and includes conference space. Public spaces have free WiFi. Quest on Durham also features laundry facilities, dry cleaning/laundry services, and a complimentary grocery shopping service. For a fee, parking is available. This 4-star Tauranga aparthotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 2006
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quest on Durham offers 29 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. This Tauranga aparthotel provides complimentary wireless Internet access. Satellite television is provided. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 6:00 PM
  • Saturday - Sunday: 8:30 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after hours will receive lock box codes.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 6:00 PM
  • Saturday - Sunday: 8:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 2
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in fee: NZD 20 (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Aparthotel Tauranga
  • Quest Durham Aparthotel Tauranga
  • Tauranga Quest
  • Quest Tauranga Aparthotel
  • Quest Durham Tauranga
  • Quest Durham
  • Quest Durham Aparthotel
  • Quest Tauranga
  • Quest on Durham Tauranga
  • Quest on Durham Aparthotel
  • Quest on Durham Aparthotel Tauranga

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Quest on Durham.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.