Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Interior
Property amenity
Point of interest
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$115
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, North Medical Family Practice
    ‪2 min drive‬
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, Syracuse University
    ‪9 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪3 min drive‬

Room options

Studio Suite

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the area

North Syracuse

At Candlewood Suites - Syracuse Airport by IHG you'll be 2.4 km (1.5 mi) from North Medical Family Practice and 3.4 km (2.1 mi) from AMF Syracuse Lanes. Highlights at this hotel include free self-parking, a free airport shuttle and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Added amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. .Attractions within a 10-minute drive of this North Syracuse hotel include Destiny USA and Syracuse University.

What's nearby

  • North Medical Family Practice - 2 min drive - 2.6 km
  • Destiny USA - 4 min drive - 7.2 km
  • Syracuse University - 9 min drive - 12.9 km
  • JMA Wireless Dome - 9 min drive - 13.6 km
  • New York State Fairgrounds - 11 min drive - 17.5 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪APlus at Sunoco - ‬3 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Suburban hotel with free airport shuttle and 24-hour fitness centre
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites - Syracuse Airport by IHG. Free self parking is available.

Smoking is allowed in designated areas at this North Syracuse hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2004
  • Deli
  • Ski equipment storage
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Candlewood Suites - Syracuse Airport by IHG offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

What is the cancellation policy at Candlewood Suites - Syracuse Airport by IHG?

Candlewood Suites - Syracuse Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on 5 Jan 2026 start from AU$114.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites - Syracuse Airport by IHG?

Yep, Candlewood Suites - Syracuse Airport by IHG has a free self car park.

Are there any beaches close to Candlewood Suites - Syracuse Airport by IHG?

The closest beach to Candlewood Suites - Syracuse Airport by IHG is Valentines Beach (12.2 km).

Is Candlewood Suites - Syracuse Airport by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites - Syracuse Airport by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites - Syracuse Airport by IHG?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight on request.

What time are check-in & check-out at Candlewood Suites - Syracuse Airport by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.2
Rating 10 - Excellent. 267 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 161 out of 1001 reviews
Rating 2 - Terrible. 239 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Travelled with family
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was so rundown and dirty. Mold in the shower. Never cleaned under the sink. It smelled funky. The smallest TV if seen in a hotel since the 80s. Out of parking every night. I cannot believe this is an IHG property.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy to find
Stayed 1 night in Sep 2025

10/10 Excellent

Layhla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff super nice and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, shuttle ready to go early and good service.. would definitely use again.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a late night flight.
Stayed 1 night in Sep 2025

10/10 Excellent

John, CARROLLTON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and conveniently located near the airport. Shuttle is available to/from the airport. Free on-site parking.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Sep 2025

8/10 Good

emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathtub had a large crack running down the middle. The shower curtain had cut outs.at the bottom so water could get on the floor.
Stayed 1 night in Sep 2025

8/10 Good

Antonio

Stayed 1 night in Aug 2025

2/10 Terrible

ERICA

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not work in our room area. Light shuts off in the bathroom. Even went in the shower. Dirty rug front desk not helpful. Since the phone did not work we could not get a wake up call and we're told someone would knock on our door but they did not.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk assistance!!!
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with group
The night desk person was extremely rude to us and was not helpful no ride from airport to hotel after they said they would
Stayed 1 night in Aug 2025

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I begin. Room smelled like cigarette smoke. Someone had wrapped a towel around the smoke detector in our room, I went to call the front desk & the phone didn’t work so went right back downstairs with a picture, they didn’t care and said it was like that in several rooms.. no sooner did I return to my room where my husband had just been walked in on by 2 other guests who were given the same room and room keys, almost immediately following our check in. Then the shuttle in the morning was okay, except they overbooked it so there wasn’t enough seats for the people they’d given the time slot for. I stay in both the candle wood suites on Fort Drum constantly and they are beautiful, what a shame this one is a dive. We won’t be back.
Stayed 1 night in Aug 2025

6/10 Okay

Carol A

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long term parking and shuttle ride was very convenient.
Stayed 1 night in Aug 2025

4/10 Poor

Junho

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable and heard no noises. Overall great stay.
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Staff & service

No coffee pots in the room

Personally I don’t like that there is no coffee pots in the room. I don’t want to have to get dress and go downstairs to get coffee. Especially. When your on the 3 or 4 th floor having to wait for the one elevator. Put the coffee pots back !
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacoquyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I dealt with was kind, friendly, helpful and went above and beyond when I was checking in.
Stayed 1 night in Aug 2025

4/10 Poor

Kaden

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Phil

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options across the street
Stayed 1 night in Aug 2025