DoubleTree by Hilton Hotel Syracuse

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Reception
Meeting facility
Reception
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$224
includes taxes & fees
27 May - 28 May

Explore the area

View map
6301 Route 298, East Syracuse, NY, 13057
  • Place, Old Erie Canal Historic State Park
    ‪6 min drive‬
  • Place, Green Lakes State Park
    ‪9 min drive‬
  • Place, Destiny USA
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Accessible

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

2 Double Beds Balcony Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Room With 2 Double Beds-Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Double Beds And Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

King Room with Balcony-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Mobility/hearing Access King Room with Tub

  • Sleeps 3
  • Free Wi-Fi

Mobility/hearing Access Two Double Room with Bathtub

  • Sleeps 4
  • Free Wi-Fi

Mobility/hearing Access Two Double Room with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Mobility Access Two Double Room with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 3
  • Free Wi-Fi

King Room-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(52 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

East Syracuse

At DoubleTree by Hilton Hotel Syracuse, you'll be 9.7 km (6 mi) from Syracuse University and 9.7 km (6 mi) from Destiny USA. Highlights at this hotel include an indoor swimming pool, free self-parking and a free airport shuttle. .This pet-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. .Sights within a 10-minute drive of this 4-property class East Syracuse hotel include Erie Canal Museum and The Oncenter.

What's nearby

  • Old Erie Canal Historic State Park - 6 min drive - 7.9 km
  • AMF Syracuse Lanes - 7 min drive - 9.7 km
  • Le Moyne College - 9 min drive - 9.7 km
  • Green Lakes State Park - 9 min drive - 10.5 km
  • Destiny USA - 12 min drive - 15.4 km

Getting around

  • Syracuse Regional Transportation Center - 14 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 12 min drive

Restaurants

  • ‪John & Sons Fly Road Market - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq. m of conference space
  • Built in 1977
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. This East Syracuse hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 11 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lb per pet
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Syracuse?

DoubleTree by Hilton Hotel Syracuse offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on 27 May 2026 start from AU$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Syracuse?

Yep, DoubleTree by Hilton Hotel Syracuse has a free self car park.

Are there any beaches close to DoubleTree by Hilton Hotel Syracuse?

The closest beach to DoubleTree by Hilton Hotel Syracuse is Green Lakes Beach (10.4 km).

Does DoubleTree by Hilton Hotel Syracuse have a pool?

DoubleTree by Hilton Hotel Syracuse has an indoor pool.

Is DoubleTree by Hilton Hotel Syracuse family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Syracuse is a hit with families.

Does DoubleTree by Hilton Hotel Syracuse serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Syracuse?

Yep, there's a free airport shuttle that runs from 6 AM - 11 PM on request.

What time are check-in & check-out at DoubleTree by Hilton Hotel Syracuse?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Hotel Syracuse?

Furry friends are welcome at DoubleTree by Hilton Hotel Syracuse, with dog exercise areas and food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Sharon

Business traveller, Travelled with partner
Room was clean and staff was courteous. There wasn't a hair dryer in the room.and the furniture was dated. The room could use some sound proofing.
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and warm. My room was amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Larry

Stayed 1 night in Jan 2026

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

Stephen

Stayed 1 night in Jan 2026

8/10 Good

Randy

Stayed 1 night in Jan 2026

4/10 Poor

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was put in a handicap room when we requested a regular king
Stayed 1 night in Jan 2026

8/10 Good

Ivalease

Stayed 1 night in Jan 2026

8/10 Good

Delavan, Fort Mill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are dated but clean. The beds were very comfortable and had the best pillows I have ever had in a hotel!We were next to the elevator but it was very quiet. We did not have time for breakfast but enjoyed the delicious coffee and chocolate chip cookies from the lobby. We would definitely stay there again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful Christmas tree, and clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Andre

Stayed 1 night in Jan 2026

10/10 Excellent

Tramar

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 2 nights in Dec 2025

10/10 Excellent

Elise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful- room was clean. Great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Rochelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff, fairly clean facilities.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ayodeji Oladipo

Stayed 3 nights in Dec 2025

10/10 Excellent

Teri

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle, Watertown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exception staff
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle, Watertown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is especially friendly , helpful and professional .
Stayed 1 night in Dec 2025