DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Meeting facility
Lobby
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Pet-friendly
The current price is AU$196
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
6301 Route 298, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪1 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

2 Double Beds with Balcony, Non-Smoking

  • Sleeps 4

Room With 2 Double Beds-Non Smoking

  • Sleeps 4

Guest Room With 2 Double Beds And Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4

King Room with Balcony-Non-Smoking

  • Sleeps 3

Mobility/hearing Access King Room with Tub

  • Sleeps 3

Mobility/hearing Access Two Double Room with Bathtub

  • Sleeps 4

Mobility/hearing Access Two Double Room with Roll in Shower

  • Sleeps 4

Mobility Access Two Double Room with Roll in Shower

  • Sleeps 4

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

East Syracuse

At DoubleTree by Hilton Hotel Syracuse, you'll be 9.7 km (6 mi) from Syracuse University and 9.7 km (6 mi) from Destiny USA. Highlights at this hotel include an indoor swimming pool, free self-parking and a free airport shuttle. .This pet-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. .Sights within a 10-minute drive of this 4-property class East Syracuse hotel include Erie Canal Museum and The Oncenter.

What's nearby

  • Brooklawn Golf Course - 1 min drive - 1.8 km
  • Destiny USA - 7 min drive - 12.2 km
  • Syracuse University - 10 min drive - 19.3 km
  • Landmark Theatre - 10 min drive - 16.5 km
  • JMA Wireless Dome - 11 min drive - 12.9 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John & Sons Fly Road Market - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Barbagallo's Express Mart - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Suburban hotel with free airport shuttle and 24-hour fitness centre
DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

  • 250 guestrooms or units
  • 7 levels
  • 16006 sq ft of conference space
  • 1487 sq. m of conference space
  • Built in 1977
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 11 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 50 lb per pet
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Syracuse?

DoubleTree by Hilton Hotel Syracuse offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on 21 Dec 2025 start from AU$195.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Syracuse?

Yep, DoubleTree by Hilton Hotel Syracuse has a free self car park.

Are there any beaches close to DoubleTree by Hilton Hotel Syracuse?

The closest beach to DoubleTree by Hilton Hotel Syracuse is Green Lakes Beach (10.3 km).

Does DoubleTree by Hilton Hotel Syracuse have a pool?

DoubleTree by Hilton Hotel Syracuse has an indoor pool.

Is DoubleTree by Hilton Hotel Syracuse family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Syracuse is a hit with families.

Does DoubleTree by Hilton Hotel Syracuse serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Syracuse?

Yep, there's a free airport shuttle that runs from 6 AM - 11 PM on request.

What time are check-in & check-out at DoubleTree by Hilton Hotel Syracuse?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Hotel Syracuse?

Furry friends are welcome at DoubleTree by Hilton Hotel Syracuse, with dog exercise areas and food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1007 reviews
Rating 8 - Good. 184 out of 1007 reviews
Rating 6 - Okay. 147 out of 1007 reviews
Rating 4 - Poor. 65 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tegeset

Stayed 2 nights in Sep 2025

4/10 Poor

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff, no defogger for bathroom mirror, toilet very low to the ground, breakfast very expensive ($12.50 for Continental breakfast), hallways smell musty, rusty fixtures in bathroom
Stayed 4 nights in Sep 2025

2/10 Terrible

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and filthy! Rooms stink,hallways stink, furniture is run down. Windows are filthy. Would not recommend and Expedia should not have it on website!
Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Double tree does it right!
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant, lovely staff.
Stayed 1 night in Sep 2025

6/10 Okay

Summer

Stayed 1 night in Sep 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice restaurant. Lovely place.
Stayed 1 night in Sep 2025

6/10 Okay

Silvia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The restaurant staff
Stayed 1 night in Sep 2025

10/10 Excellent

Chinyere

Stayed 1 night in Jul 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Carell

Disliked: Cleanliness
The first employee who checked me in didn’t offer me a Double Tree complimentary cookie. I appreciate the other employee who was kind enough to give a cookie and a water. The first employee also put me on the very last floor of the hotel where I believe no one stayed. The room was spacious but dated. The bathroom had hair all over the floor and the toilet seat was not very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria, Natick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, decent amenities, nice room.
Stayed 2 nights in Jul 2025

6/10 Okay

Samantha

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lakeila

Travelled with family
Liked: Amenities
Excellent hotel that accommodate me at the last minute
Stayed 1 night in Aug 2025

8/10 Good

Jeanette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The room was great for the price. I would go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nigel

Liked: Cleanliness
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Staff was professional and friendly.
Stayed 1 night in Aug 2025

6/10 Okay

Rick

Travelled with family, Business traveller
Liked: Staff & service
Rooms could use some updating, beds are ok. Staff was super helpful and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

vanessa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice presentation of lobby and common areas etc. staff was super warm at check in and my room was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

WESLEY

Stayed 1 night in Aug 2025

10/10 Excellent

Safeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with this stay
Stayed 1 night in Aug 2025

8/10 Good

Tanya G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. Friendly staff.
Stayed 1 night in Aug 2025