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Wyndham Surabaya City Centre

4.5 star property

Photo gallery for Wyndham Surabaya City Centre

Interior entrance
Free toiletries, slippers, towels
Exterior
Lounge
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$78
includes taxes & fees
8 June - 9 June

Explore the area

View map
Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪8 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪14 min walk‬
  • Place, Grand City Surabaya
    ‪20 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪29 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 49 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room Smoking

Premium bedding, minibar, in-room safe, desk

Executive Twin Room Smoking

  • 49 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Room

LCD TV

Suite Room

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite King Bed

Premium bedding, minibar, in-room safe, desk

Presidential Suite King Bed

  • 283 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

Superior Room, 1 King Bed, Smoking

Superior Room, 1 King Bed, Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Room Smoking

LCD TV

Suite Room Smoking

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grand)

Deluxe Room, 1 King Bed (Grand)

Deluxe Room, 1 King Bed (Grand)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed (Grand)

Deluxe Room, 1 Single Bed (Grand)

Deluxe Room, 1 Single Bed (Grand)

  • Sleeps 2
  • 1 Single Bed

About the area

Surabaya

A luxury stay in the heart of Surabaya awaits you at Wyndham Surabaya City Centre. Within just a 10-minute stroll, you'll find Tunjungan Plaza and Dyandra Convention Center Surabaya. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Business travelers can take advantage of 9 meeting rooms, conference space, and a business centre. Other amenities include a coffee shop/cafe, spa services and laundry facilities. There's also free valet parking, along with the convenience of an area shuttle. .In the area of this 4.5-property class Surabaya Center hotel, you'll find Pakuwon Mall.

What's nearby

  • Sharp Bamboo Monument - 6 min walk - 0.6 km
  • Tunjungan Plaza - 8 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 14 min walk - 1.2 km
  • Submarine Monument - 18 min walk - 1.6 km
  • Grand City Surabaya - 20 min walk - 1.7 km

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • ‪Pagi Sore - ‬4 min walk
  • ‪Black Owl - ‬1 min walk
  • ‪Nasi Kulit Mak Igun - ‬5 min walk
  • Toko Wisata Rasa Oleh Oleh Khas Surabaya
  • ‪Hutan Hujan Bistro - ‬3 min walk

About this property

Wyndham Surabaya City Centre

Wyndham Surabaya City Centre offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and 9 meeting rooms. A sauna, spa services, and tour/ticket assistance are also featured at the luxury Wyndham Surabaya City Centre. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Surabaya hotel.

  • 292 guestrooms or units
  • 26 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wyndham Surabaya City Centre offers 292 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Outdoor pool
Doubletree By Hilton Surabaya
Surabaya Center
  • Pool
  • Kids’ pool
  • Parking included
  • Restaurant
4.6 out of 5, Wonderful, 144 reviews
The price is AU$93
includes taxes & fees
12 June - 13 June
Doubletree By Hilton Surabaya

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: High-speed internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 423500.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 423500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre Surabaya
Surabaya Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre
Wyndham Surabaya City Centre Surabaya
Pullman Surabaya City Centre
Wyndham Hotel
Wyndham
Wyndham Surabaya City Centre
Wyndham Surabaya City Surabaya
Wyndham Surabaya City Centre Hotel
Wyndham Surabaya City Centre Surabaya
Wyndham Surabaya City Centre Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Surabaya City Centre?

As of 7 June 2026, prices found for a 1-night stay for 2 adults at Wyndham Surabaya City Centre on 8 June 2026 start from AU$78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Surabaya City Centre?

Yep, Wyndham Surabaya City Centre has a free self car park and free valet parking.

Are there any beaches close to Wyndham Surabaya City Centre?

The closest beach to Wyndham Surabaya City Centre is New Kenjeran Beach (7 km).

Is there a spa on site at Wyndham Surabaya City Centre?

Yep, there is an onsite spa at Wyndham Surabaya City Centre. You'll enjoy services like massages.

Does Wyndham Surabaya City Centre have a pool?

Wyndham Surabaya City Centre has an outdoor pool.

What luxury perks are available at Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Wyndham Surabaya City Centre a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Wyndham Surabaya City Centre.

Is there a free airport shuttle available at Wyndham Surabaya City Centre?

No, Wyndham Surabaya City Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Surabaya City Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Wyndham Surabaya City Centre?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Wyndham Surabaya City Centre?

No, pets are not allowed.

Wyndham Surabaya City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 118 reviews
Rating 8 - Good. 49 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 6 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Elisabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.
Stayed 7 nights in Jul 2023
Verified

6/10 Okay

NAK YOON

Liked: Staff & service
Disliked: Amenities
Hotel was ok overall, except for minor faults in the cleanliness and the facility (bathroom). However, the problem was the loud music from outside. Perhaps, there is a club of some sort. The music was blaring all night, which made it very difficult to have a sound sleep. I strongly think the hotel management should manage this problem for the potential hotel guests.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

Hotel Reception Problem

Check in process was long, because hotel staff asked for hotel voucher, and there was no information about breakfast. The next morning, hotel staff informed guide that no breakfast included. They should have informed guide at the time of check in - so we could decide whether we had breakfast at the hotel or outside. Not Recommended to book this hotel online in the future, as there were a lot miscommunication occurred.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Chang Ming, Carey

Disliked: Staff & service, property conditions & facilities
Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Great Staff
Stayed 1 night in May 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

It didn't feel like a 5* hotel. 5/10 points.

Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.
Stayed 7 nights in Apr 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to a major shopping centre. Staff are very friendly and accommodating
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Prasetyanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

I stayed in this hotel for my birthday trip. The staffs are very helpful to assist every demands that my husband requested to prepare some birthday surprises. The room is spacious, clean and well equipped. Very good value for such price. The location is in the heart of Surabaya which eases our mobility. We are happy with our stay here.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Value for money. Really comfortable bed
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great!!! The people were always ready to serve their customers so admirable
Stayed 19 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
アメニティーは超ミニマム。ドリンクバー、スナック等は無し。備え付けのドライヤーも使い物になりません。 まあ、そこにあまりこだわらなければ、お部屋は綺麗ですし、スタッフは親切なので総合的に良かったです。
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Géraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

Grand hôtel très bien tenu avec une piscine agréable. Attention aux chambres supérieures qui n'ont pas de fenêtres...
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and excellent price plus very good room
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Review of Wyndham Surabaya

WYNDHAM Surabaya is very well located in the heart of the city. I like the facilities and also within several minutes walking distance to one of the nicest malls. Room is generally spacious and comfortable
Stayed 1 night in Feb 2019
Verified

8/10 Good

YANG SOH

Liked: Staff & service, property conditions & facilities, room comfort

Good service

Very good service to hotel guest! I was not feeling well this evening so my HB went to ask for in-house doctor but they dont gave one. Instead the duty manager arranged his guy sent us to the nearest hospital, acted as translater, waited n brought us back safely to hotel.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

HYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

윈덤호텔

조용하고 편리해서 좋았슴.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice business hotel. Comfortable room @ good value

Good overall. Great breakfast, great staff. Executive class room was very nice. Location is awkward, having to go several blocks for shopping an restaurants. City touring opportunities are limited.
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Alfons James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 4stars hotek in surabaya

Everything is okay. That was my 2nd visit, our children wants to visit again another time.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Taufik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in great location

Just one night for business, met very friendly staffs and heloful. Unfortunately internet conbection is terribly hard to set, disconbection happened most of the time .
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Natalia Yunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

suparwat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean / Convenient / Safety /Friendly Staff

Wyndham surabaya is the hotel in the central of surabaya nearly a biggest shopping mall. The room of Wyndham is very clean all of the time to entering to the hotel has safety checks for safety. A crew members of hotel is very very nice and friendly by Indonesia hospitality the is my second time to stay here thx for welcome!
Stayed 1 night in Aug 2018