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Wyndham Surabaya City Centre

4.5 star property
Luxury spa hotel, walk to Tunjungan Plaza

Choose dates to view prices

Wyndham Surabaya City Centre

Photo gallery for Wyndham Surabaya City Centre

Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant
Meeting facility

Overview of Wyndham Surabaya City Centre

Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271
  • Popular LocationTunjungan Plaza5 min walk
  • Popular LocationSurabaya Plaza Shopping Mall14 min walk
  • Popular LocationGrand City Surabaya20 min walk
  • AirportSurabaya (SUB-Juanda)38 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Separate bath and shower
  • 283 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Separate bath and shower
Bathrobes
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Shower/bath combination
Bathrobes
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Separate bath and shower
Bathrobes
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Separate bath and shower
Bathrobes
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Separate bath and shower
Bathrobes
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Shower/bath combination
Bathrobes
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Suite Room)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Suite Room)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Separate bath and shower
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Separate bath and shower
Bathrobes
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking (Suite Room)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Smoking (Suite Room)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Private bathroom
Bathrobes
Minibar
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Separate bath and shower
Bathrobes
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Washer/dryer
Premium bedding
Shower/bath combination
Bathrobes
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby
Four Points by Sheraton Surabaya, Tunjungan Plaza
Pool
Kids pool
Parking included
Free WiFi
4.7 out of 5, Exceptional, (241)
The price is AU$132
for 1 night
includes taxes & fees
7 May - 8 May
Four Points by Sheraton Surabaya, Tunjungan Plaza

About the area

Surabaya

A luxury stay in the heart of Surabaya awaits you at Wyndham Surabaya City Centre. Within just a 10-minute stroll, you'll find Tunjungan Plaza and Sharp Bamboo Monument. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Business travelers can take advantage of 9 meeting rooms, conference space, and a business centre. Other amenities include a coffee shop/cafe, spa services and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .In the area of this 4.5-property class Surabaya hotel, you'll find Pakuwon Mall.

What's nearby

  • Tunjungan Plaza - 5 min walk
  • Surabaya Plaza Shopping Mall - 14 min walk
  • Submarine Monument - 16 min walk
  • Grand City Surabaya - 20 min walk
  • Surabaya Zoo - 6 min drive

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • My Story - 4 min walk
  • The Library Cafè - 2 min walk
  • Le Cafe Gourmand - 4 min walk
  • Tetsujin - 6 min walk
  • Toko Wisata Rasa Oleh Oleh Khas Surabaya

About this property

Wyndham Surabaya City Centre

Luxury spa hotel, walk to Tunjungan Plaza
Wyndham Surabaya City Centre offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and 9 meeting rooms. A sauna, spa services, and tour or ticket assistance are also featured at the luxury Wyndham Surabaya City Centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

  • 292 guestrooms or units
  • 26 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wyndham Surabaya City Centre offers 292 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. LCD televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include slippers and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Indonesian

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 363000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 295000 per vehicle (one way)
  • Rollaway bed fee: IDR 363000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre Surabaya
Surabaya Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre
Wyndham Surabaya City Centre Surabaya
Pullman Surabaya City Centre
Wyndham Hotel
Wyndham
Wyndham Surabaya City Centre
Wyndham Surabaya City Surabaya
Wyndham Surabaya City Centre Hotel
Wyndham Surabaya City Centre Surabaya
Wyndham Surabaya City Centre Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Surabaya City Centre?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Wyndham Surabaya City Centre on 24 Apr 2024 start from AU$77.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Surabaya City Centre?

Yep, Wyndham Surabaya City Centre has a free self car park and free valet parking.

Are there any beaches close to Wyndham Surabaya City Centre?

The closest beach to Wyndham Surabaya City Centre is New Kenjeran Beach (7 km).

Is there a spa on site at Wyndham Surabaya City Centre?

Yep, there is an onsite spa at Wyndham Surabaya City Centre. You'll enjoy services like massages.

Does Wyndham Surabaya City Centre have a pool?

Wyndham Surabaya City Centre has an outdoor pool.

What luxury perks are available at Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Wyndham Surabaya City Centre a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Wyndham Surabaya City Centre.

Is there a free airport shuttle available at Wyndham Surabaya City Centre?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Wyndham Surabaya City Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Wyndham Surabaya City Centre?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Wyndham Surabaya City Centre?

No, pets are not allowed.

Wyndham Surabaya City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 114 reviews" "
Rating 8 - Good. 46 out of 114 reviews" "
Rating 6 - Okay. 9 out of 114 reviews" "
Rating 4 - Poor. 6 out of 114 reviews" "
Rating 2 - Terrible. 3 out of 114 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
Stayed 2 nights in Aug 2023

6/10 Okay

Elisabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.
Stayed 7 nights in Jul 2023

2/10 Terrible

Chang Ming, Carey

Business traveller
Disliked: Staff & service, property conditions & facilities
Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
Stayed 1 night in Jul 2023

10/10 Excellent

Herry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Great Staff
Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
It didn't feel like a 5* hotel. 5/10 points.
Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
Stayed 1 night in Apr 2021

10/10 Excellent

Almost_Human, Seattle, Washington, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020

10/10 Excellent

A'man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.
Stayed 7 nights in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to a major shopping centre. Staff are very friendly and accommodating
Stayed 3 nights in Mar 2020