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ARTOTEL Grand Prima Surabaya

4.0 star property

Photo gallery for ARTOTEL Grand Prima Surabaya

A modern hotel room with a large city view, a dining area, and a cozy seating area with a sofa and armchairs.
A hotel room with a large bed, a desk with a chair, a small table with a vase, a large window with a city view, and a painting on the wall.
A modern interior with a spiral staircase, a potted plant, and a person descending.
A multi-story hotel with a prominent 'ARTOTEL' sign, a modern architectural design, and a well-lit entrance.
A modern lobby with a reception desk, seating area, and a large vase on a table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$60
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Jl Hayam Wuruk No 6, 6, Surabaya, East Java, 60242
  • Place, Surabaya Town Square
    ‪1 min walk‬
  • Place, Surabaya Zoo
    ‪5 min walk‬
  • Place, Royal Plaza Surabaya
    ‪7 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪25 min drive‬

Room options

View all photos for Studio 40 King

A hotel room with a bed, a nightstand, a mirror, and a bathroom.

Studio 40 King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite CEO

A hotel room with a large bed, two bedside tables, a bench, a wall-mounted TV, and a window with curtains.

Suite CEO

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio 40 King

A hotel room with a large bed, a desk with a chair, a small table with a vase, a large window with a city view, and a painting on the wall.

Studio 40 King

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio 40 Twin

A hotel room with a large bed, a smaller bed, a desk with a chair, a TV, a coffee maker, and a view of the city.

Studio 40 Twin

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Prominent Suite

A modern hotel room with a large bed, a flat-screen TV, a desk, and a view of the city.

Prominent Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for CEO Suite

A modern hotel room with a large bed, two bedside tables, a bench, a TV, and a view of the city through large windows.

CEO Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio 40 Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Surabaya

You'll be connected to a shopping centre at ARTOTEL Grand Prima Surabaya, and within a 30-minute stroll of Surabaya Town Square and Royal Plaza Surabaya. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find spa services and laundry facilities. Each morning continental breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Wonokromo hotel include Surabaya Plaza Shopping Mall and Tunjungan Plaza.

What's nearby

  • Surabaya Town Square - 1 min walk - 0.0 km
  • Surabaya Zoo - 5 min walk - 0.4 km
  • Ciputra World Mall - 15 min walk - 1.3 km
  • Lapangan Thor Stadium - 17 min walk - 1.4 km
  • Royal Plaza Surabaya - 7 min drive - 4.1 km

Getting around

  • Margorejo Station - 3 min drive
  • Surabaya Gubeng Station - 17 min drive
  • Surabaya (SUB-Juanda) - 36 min drive

Restaurants

  • ‪De Boliva Surabaya Town Square - ‬1 min walk
  • ‪GeKKO - ‬1 min walk
  • ‪I'm @myKOPI 0 sutos toss - ‬1 min walk
  • ‪Restaurant Ria Galeria - ‬1 min walk
  • ‪Eclectic - ‬2 min walk

About this property

ARTOTEL Grand Prima Surabaya

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms.

WiFi is free in public spaces. A fitness centre, spa services, and gift shops/newsstands are also featured at the business-friendly ARTOTEL Grand Prima Surabaya. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 126 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
ARTOTEL Grand Prima Surabaya offers 126 air-conditioned accommodations with minibars and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and toothbrushes and toothpaste. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: IDR 128,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Business centre

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ARTOTEL Grand Prima Surabaya

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 128000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

ARTOTEL TS Suites Surabaya Hotel
ARTOTEL TS Suites Surabaya Surabaya
ARTOTEL TS Suites Surabaya Hotel Surabaya

Frequently asked questions

What is the cancellation policy at ARTOTEL Grand Prima Surabaya?

ARTOTEL Grand Prima Surabaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARTOTEL Grand Prima Surabaya?

As of 1 Aug 2026, prices found for a 1-night stay for 2 adults at ARTOTEL Grand Prima Surabaya on 1 Sept 2026 start from AU$60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARTOTEL Grand Prima Surabaya?

Yep, ARTOTEL Grand Prima Surabaya has a free self car park.

Are there any beaches close to ARTOTEL Grand Prima Surabaya?

The closest beach to ARTOTEL Grand Prima Surabaya is New Kenjeran Beach (9.8 km).

Is there a spa on site at ARTOTEL Grand Prima Surabaya?

There's no onsite spa, but this property does offer services like massages.

Does ARTOTEL Grand Prima Surabaya serve breakfast?

Sure does, continental breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at ARTOTEL Grand Prima Surabaya?

No, ARTOTEL Grand Prima Surabaya does not offer an airport shuttle service.

Is there a bar or restaurant at ARTOTEL Grand Prima Surabaya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at ARTOTEL Grand Prima Surabaya?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at ARTOTEL Grand Prima Surabaya?

No, pets and service animals are not allowed.

ARTOTEL Grand Prima Surabaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

6.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anastasia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. 10/10 Totally recommend!
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Sebastiano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty hotel ,
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Andrew

Liked: Staff & service
All shops around hotel are closed but website and Wotif and google all say it’s close to things. Would have chosen somewhere else if we had know
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Tomofumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の対応が良かった。携帯の充電ケーブルを家に忘れてしまいましたが、快く貸して頂きました。
Verified review

8/10 Good

ENG

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2025