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Hilton Toronto/Markham Suites Conference Centre & Spa

4.0 star property
Suburban Markham hotel connected to the convention centre, 7-minute walk to Flato Markham Theatre

Photo gallery for Hilton Toronto/Markham Suites Conference Centre & Spa

Bar (on property)
Garden
Meeting facility
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
The current price is AU$212
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
8500 Warden Avenue, Markham, ON, L6G 1A5
  • Place, Flato Markham Theatre
    ‪5 min walk‬
  • Place, First Markham Place
    ‪18 min walk‬
  • Place, Seneca College - Markham Campus
    ‪4 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

7.0 out of 10
Good
(24 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
TV
Hypo-allergenic bedding
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Deluxe Suite, 1 King Bed, Kitchen

Deluxe Suite, 1 King Bed, Kitchen

8.0 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

7.4 out of 10
Good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Corner

8.8 out of 10
Excellent
(36 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed - queen
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Executive Corner Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Corner Suite

  • Sleeps 4

View all photos for Accessible One Bedroom Queen Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible One Bedroom Queen Suite

  • Sleeps 4

View all photos for One Bedroom Corner Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Corner Two Double Suite

  • Sleeps 4

View all photos for One Bedroom Kitchen Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Kitchen Two Double Suite

  • Sleeps 4

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(131 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.6 out of 10
Excellent
(82 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite King

  • Sleeps 4

One King Bed

  • Sleeps 6

View all photos for One Bedroom Kitchen King Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Kitchen King Suite

  • Sleeps 4

View all photos for One Bedroom Atrium Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Atrium Suite

  • Sleeps 4

View all photos for One Bedroom Deluxe Kitchen Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Deluxe Kitchen Suite

  • Sleeps 4

View all photos for One Bedroom Presidential Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Presidential Suite

  • Sleeps 4

View all photos for One Bedroom Executive Floor Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Floor Suite

  • Sleeps 4

View all photos for One Bedroom Corner King Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Corner King Suite

  • Sleeps 4

View all photos for One Bedroom Two Double Beds Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Two Double Beds Suite

  • Sleeps 4

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About the area

Markham

At Hilton Toronto/Markham Suites Conference Centre & Spa, you'll be connected to the convention centre and 0.6 km (0.3 mi) from Flato Markham Theatre. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to aerobics classes. 45000 square feet (4181 square metres) of event facilities include 26 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this Markham hotel, you'll be 2.6 km (1.6 mi) from Seneca College - Markham Campus and 3 km (1.9 mi) from Markham Pan Am Centre.

What's nearby

  • Flato Markham Theatre - 5 min walk - 0.5 km
  • Pride of Canada Carousel - 13 min walk - 1.1 km
  • Cineplex Cinemas Markham - 16 min walk - 1.4 km
  • First Markham Place - 18 min walk - 1.5 km
  • Seneca College - Markham Campus - 4 min drive - 5.5 km

Getting around

  • Centennial Station - 7 min drive
  • Don Mills Station - 10 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Casa Victoria 紫爵金宴 - ‬7 min walk
  • ‪The Noodle Bar 老朱車仔麵 - ‬3 min walk
  • ‪Shanxi Noodles - ‬12 min walk
  • ‪Dopapen Coffee - ‬13 min walk

About this property

Hilton Toronto/Markham Suites Conference Centre & Spa

Suburban Markham hotel connected to the convention centre, 7-minute walk to Flato Markham Theatre
Hilton Toronto/Markham Suites Conference Centre & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 26 meeting rooms. Event space at this hotel measures 45000 square feet (4181 square metres) and includes a conference centre. A hot tub, a sauna, and a vending machine are also featured at the business-friendly Hilton Toronto/Markham Suites Conference Centre & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this Markham hotel.

  • 502 guestrooms or units
  • 10 levels
  • 2 buildings
  • 45000 sq ft of conference space
  • 4181 sq. m of conference space
  • Built in 1988
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Toronto/Markham Suites Conference Centre & Spa offers 502 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 10 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28 for adults and CAD 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 26 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (45,000 square foot of space)

Outdoors

  • Garden
  • In a regional park

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 28 for adults and from CAD 11 for children
  • Uncovered self-parking fee: CAD 10 per day (in/out privileges)
  • Valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:30 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Conference Centre
Hilton Suites Conference Centre
Hilton Suites Conference Centre Hotel
Hilton Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel Markham
Hilton Toronto/Markham Suites Conference Centre Hotel
Hilton Toronto/Markham Suites Conference Centre Markham
Hilton Toronto/Markham Suites Conference Centre
Hilton Toronto/Markham Suites Conference Centre & Spa Hotel
Hilton Toronto/Markham Suites Conference Centre & Spa Markham

Frequently asked questions

What is the cancellation policy at Hilton Toronto/Markham Suites Conference Centre & Spa?

Hilton Toronto/Markham Suites Conference Centre & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Toronto/Markham Suites Conference Centre & Spa?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Hilton Toronto/Markham Suites Conference Centre & Spa on 22 Feb 2026 start from AU$211.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Toronto/Markham Suites Conference Centre & Spa?

Yep, Hilton Toronto/Markham Suites Conference Centre & Spa has an uncovered self car park with in/out privileges for CAD 10 per day. A self car park is also available, for a fee.

Are there any beaches close to Hilton Toronto/Markham Suites Conference Centre & Spa?

The closest beach to Hilton Toronto/Markham Suites Conference Centre & Spa is Scarborough Crescent Park (18.4 km).

Is there a spa on site at Hilton Toronto/Markham Suites Conference Centre & Spa?

Yep, there is an onsite spa at Hilton Toronto/Markham Suites Conference Centre & Spa. You'll enjoy heaps of services like facials and body treatments, as well as prenatal massages.

Does Hilton Toronto/Markham Suites Conference Centre & Spa have a pool?

Hilton Toronto/Markham Suites Conference Centre & Spa has an indoor pool. The pool is open 7:30 AM to 5:30 PM. The swimming pool is closed on Christmas Day.

What luxury perks are available at Hilton Toronto/Markham Suites Conference Centre & Spa?

Hilton Toronto/Markham Suites Conference Centre & Spa features a full-service spa, a health club and an indoor pool.

Does Hilton Toronto/Markham Suites Conference Centre & Spa serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Toronto/Markham Suites Conference Centre & Spa?

No, Hilton Toronto/Markham Suites Conference Centre & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Toronto/Markham Suites Conference Centre & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Toronto/Markham Suites Conference Centre & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hilton Toronto/Markham Suites Conference Centre & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 894 out of 1549 reviews
Rating 8 - Good. 338 out of 1549 reviews
Rating 6 - Okay. 144 out of 1549 reviews
Rating 4 - Poor. 89 out of 1549 reviews
Rating 2 - Terrible. 84 out of 1549 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff!
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently undergoing renovation on several floors (11/2025), but noise was kept to a minimum. Staff very friendly and cordial . Hotel and rooms were clean . Close to main arteries.
Stayed 1 night in Oct 2025

6/10 Okay

Pamela

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

CHANG

Stayed 3 nights in Oct 2025

10/10 Excellent

Zare

Stayed 3 nights in Oct 2025

10/10 Excellent

Pok Yin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge service:)
Stayed 1 night in Oct 2025

2/10 Terrible

Alanna

Stayed 1 night in Oct 2025

10/10 Excellent

Prasad

Stayed 3 nights in Oct 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Lin-Fai

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We got a newly renovated room with very bad odor. We asked to change room immediately but were told that we had to wait until the following morning. We tried to turn on the fan to make the air more circulated but it wasn’t working, we had to call service in order for them to fix it. We stayed in the room until 3am but couldn’t sleep due to the odor and asked again to switch room. This time we were given another room which we loved to snd see rated until we left. The towel was also found with other people’s hair in it when we used it. Overall, we were not satisfied with the quality, and then they refused to not charge us for that night even though we didn’t really get to sleep due to the odor and the moving.
Stayed 3 nights in Oct 2025

6/10 Okay

Jennifer

Stayed 1 night in Aug 2025

2/10 Terrible

Noor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is horrible esp. The night staff and even Day staff is horrible. Rudest people they have hired. No customer service skills atall, fire them all and hire better people. And the housekeeping sucks too, the rooms and toilets are not clean when u arrive everything is dirty in the toilet, and then you have to ask them to clean n its a whole hassle switching suites again n again. Horrible experience noway this is 4 star, this should be a 2 star hotel. Only the restaurant guys are nice and courteous.
Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

2/10 Terrible

Rachel

Disliked: Amenities
I disagree completely that they would not take Apple Pay for incidentals This is the 21st century Although a room refund was issued- it doesn’t make up for having to relocate to the Hilton Hotel late at night post hospital discharge with a fractured hip
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

MINGHUI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 4 nights in Aug 2025

6/10 Okay

yim, San Jose

Stayed 2 nights in Oct 2025

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

10/10 Excellent

Ankita

Stayed 1 night in Oct 2025

10/10 Excellent

Budi

Stayed 1 night in Oct 2025

10/10 Excellent

SYED TABISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Amirhosein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Emily

Business traveller, Travelled with group
Disliked: Cleanliness
We booked this hotel for one night after a conference. There were 5 of us so we chose a 2-bedroom suite, specifically choosing this hotel because of it. We didn’t arrive at the hotel until after 5pm at which time we were told that they needed to ‘check the room was ready’. We were asked to wait in the lobby while they did so. A manager then came and spoke to us, letting us know that there had been a leak in the room which she needed to check was fixed. She then came back 10 minutes later to let us know that there was a hole in the wall and that the room would not be ready. She offered us two adjoining rooms instead of our suite. Upon arrival to the rooms, we found a spot in front of the floor length mirror that appeared to have blood on the carpet (we let the front desk know on check out) as well as the main entry doors looked as though dogs had tried to scratch through them. The overall cleanliness of the rooms were fine but nothing extraordinary. They did give us complimentary fruit plates and two small bottles of water (there were 5 of us). I ended up paying the same price as I would have for the suite. I think given that we didn’t even arrive until 5pm, the issue with the leak should I have been dealt with prior to our arrival. I understand that problems happen that are out of anyone’s control- it’s not the leak itself that was annoying but how nobody seemed to know anything about it until we arrived, 1hr after standard check-in time.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Stayed 1 night in Sep 2025