Quality Inn Chicopee - Springfield

2.5 star property
Hotel in Chicopee with free parking

Photo gallery for Quality Inn Chicopee - Springfield

Standard Double Room, 2 Double Beds, Non Smoking
Free daily continental breakfast
Premium bedding, desk, iron/ironing board, rollaway beds
Lobby
Fitness facility

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$161
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪18 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪8 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
TV
Premium bedding
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

About the area

Chicopee

At Quality Inn Chicopee - Springfield you'll be within a 20-minute stroll of Chicopee Falls Dam and Chicopee Memorial State Park. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this Chicopee hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Chicopee Falls Dam - 18 min walk - 1.5 km
  • Chicopee Memorial State Park - 2 min drive - 1.5 km
  • MassMutual Center - 7 min drive - 12.0 km
  • MGM Springfield - 8 min drive - 12.4 km
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 12.7 km

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Dunkin' - ‬18 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Quality Inn Chicopee - Springfield

Hotel in Chicopee with free parking
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available.

Smoking is allowed in designated areas at this Chicopee hotel.

  • 100 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0008350610. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

What is the cancellation policy at Quality Inn Chicopee - Springfield?

Quality Inn Chicopee - Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on 1 Feb 2026 start from AU$160.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Chicopee - Springfield?

Yep, Quality Inn Chicopee - Springfield has a free self car park.

Are there any beaches close to Quality Inn Chicopee - Springfield?

The closest beach to Quality Inn Chicopee - Springfield is Haviland Pond Beach (8.1 km).

Does Quality Inn Chicopee - Springfield serve breakfast?

Yep, free continental brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Quality Inn Chicopee - Springfield?

No, Quality Inn Chicopee - Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Chicopee - Springfield?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 139 out of 845 reviews
Rating 8 - Good. 235 out of 845 reviews
Rating 6 - Okay. 188 out of 845 reviews
Rating 4 - Poor. 147 out of 845 reviews
Rating 2 - Terrible. 136 out of 845 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 3 nights in Oct 2025

4/10 Poor

Pam

Disliked: Cleanliness
Dirty towels, noisy room, beds are sinking in middle. Tub is stained dirty.
Stayed 1 night in Oct 2025

2/10 Terrible

Ginette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It smelled like smoke and mildew and was unclean. The staff was helpful in the morning when we cancelled our extra night
Stayed 2 nights in Oct 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty. Mold in the shower. Chairs and carpets stained and filthy.
Stayed 1 night in Sep 2025

4/10 Poor

Daniela

Stayed 2 nights in Oct 2025

2/10 Terrible

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was in disrepair, the carpets were patched, the chair was ripped and did not raise up at all, the wall paper was peeling, the celling had water stains and mold, the tub was stained and did not have a stopper and creaked when you stepped into it. The walls in the bathroom were permanently dirty, the back of the toilet was a piece of plastic that did not fit properly, the vents on the a/c were broken, there were no tv stations, the furniture was all marked up and had small dents. The silver lamps were completely rusted as was the shower rod. The toilet barely flushed, the room smelled of overpowering lemon and gym socks. I could keep going but you get the picture. If there was any other place to stay I would have left.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gerald

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The HVAC system had no grill on the front of it and was absolutely filthy and jammed with dirt and what looked like mold. There were gaping holes in the walls, barely patched up. The rugs were filthy and smelled musty throughout the entire hotel. Paint coming off the walls everywhere, bathroom tub looked like there was brown dirt and rust staining throughout. Bathroom was repulsive. Stayed here out of desperation with a few other couples for an event where there was no other availability. All of us felt the same way and wound up checking out a day earlier than planned and just abandoning the second night cost. Stay away and avoid at all possible efforts. Horrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathaniellie

Stayed 4 nights in Oct 2025

8/10 Good

Jorge L

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Oct 2025

8/10 Good

Tristan

Business traveller
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Kelvin

Stayed 2 nights in Sep 2025

4/10 Poor

Remi

Liked: Staff & service, room comfort
There was a dog next room that kept barking all night so didn't sleep much. It stopped barking around 4am and around 8:30 someone next door was knocking with something that sound like a hammer for a good half an hour.
Stayed 1 night in Oct 2025

10/10 Excellent

Kara

Stayed 1 night in Oct 2025

8/10 Good

Ivianette

Stayed 2 nights in Aug 2025

8/10 Good

Andrea

Travelled with family
The outside wasn’t exactly inviting, but the people were very nice and the rooms were clean
Stayed 1 night in Oct 2025

8/10 Good

Ivianette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Tristan

Stayed 1 night in Sep 2025

6/10 Okay

Donna

Liked: Staff & service
Booked as an overnight for traveling to our destination. Room was just OK. Tub was old and filthy. Tried to warm up coffee in the microwave, and the microwave locked and could not open. One of the exit doors did not lock properly. Had difficulty in using remote for television. staff were very nice. The cover on the back of the toilet was missing and there was just a piece of plastic laying over it. There was nail polish all over the bathroom counter. The lamps on the bedside stand were rusted and dirty. Management needs to put some money into the place to update it, clean it, and make it safer by fixing the exit door.
Stayed 1 night in Oct 2025

2/10 Terrible

Tatyana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad 😞
Stayed 3 nights in Oct 2025

4/10 Poor

Shannon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Get what you pay for

Area is not great. Room was okay. Didn’t get the breakfast. Staff was totally fine. You get what you pay for, it’s affordable.
Stayed 1 night in Oct 2025

4/10 Poor

Denise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room phone, didn't work, the blow dryer threw sparks and died, my son's room fridge didn't work, lamps very old and all rusted, beds were uncomfortable!
Stayed 2 nights in Oct 2025

2/10 Terrible

Jayshawn

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were gross and place looked more like a rundown haunted house than a hotel
Stayed 2 nights in Sep 2025

4/10 Poor

Elena

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old building with old furniture. I could feel the springs through the mattress.The internet didn’t work and neither did the hair dryer. Will not stay there again.
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Stayed 1 night in Oct 2025

2/10 Terrible

Shastity

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross and needs lots of work

There is no elevator to start, would have been nice to know that before booking. The hotel is dirty, they don’t service rooms if you stay more multiple nights. Had to ask them to empty the trash and for clean towels and then that took them hours to even find them. Making me and my family late. The desk in the room was painted plywood, the phone in the room was not just not plugged in there was no cord at all. The remote for the didn’t work and didn’t have a cover for the batteries they put tape as the repair. Lastly like I said they didn’t services or room but wanted to charge me 50 for a cover that the maids found in the laundry hamper that was full of poop trying to say it came from our rooms. Just gross all around. The staff was rude
Stayed 3 nights in Sep 2025