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Hotel UMass

2.5 star property

Photo gallery for Hotel UMass

37-inch LCD TV with cable channels, TV, iPod dock
Property video
Lobby sitting area
Lobby sitting area
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is AU$198
includes taxes & fees
3 May - 4 May

Explore the area

View map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, UMass Fine Arts Center
    ‪6 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the area

Amherst

Hotel UMass places you steps from University of Massachusetts Amherst and within a 10-minute stroll of Mullins Center. Highlights at this hotel include 5 coffee shops/cafes, a restaurant and free continental breakfast. .The restaurant, The Commonwealth, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. There's also the convenience of self parking. .Sights within a 15-minute walk of this Amherst hotel include UMass Fine Arts Center and Athletic Fields North.

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 km
  • UMass Fine Arts Center - 6 min walk - 0.6 km
  • Mullins Center - 6 min walk - 0.6 km
  • Athletic Fields North - 8 min walk - 0.7 km
  • Amherst College - 6 min drive - 2.9 km

Getting around

  • Amherst Station - 4 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 56 min drive

Restaurants

  • ‪Blue Wall - ‬4 min walk
  • ‪Green Fields - ‬4 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪Harvest Market - ‬3 min walk
  • ‪Protocol - ‬4 min drive

About this property

Hotel UMass

There's a restaurant on site, as well as 5 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A library, a vending machine, and multilingual staff are also featured at Hotel UMass. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this Amherst hotel.

  • 1 building
  • 113 guestrooms or units
  • 5 levels
  • 5 coffee shops
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel UMass offers 113 air-conditioned accommodations with a safe and free newspapers. Select Comfort beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,012 reviews
The price is AU$208
includes taxes & fees
4 May - 5 May
Comfort Inn & Suites Hadley - Amherst

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0004140080. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

What is the cancellation policy at Hotel UMass?

Hotel UMass offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel UMass?

As of 23 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel UMass on 3 May 2026 start from AU$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel UMass?

Yep, Hotel UMass has a secured self car park for USD 6.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel UMass?

The closest beach to Hotel UMass is Puffers Pond South Beach (2.9 km).

What makes Hotel UMass a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel UMass.

Does Hotel UMass serve breakfast?

Yep, free continental brekkie is offered at Hotel UMass.

Is there a free airport shuttle available at Hotel UMass?

No, Hotel UMass does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel UMass?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel UMass?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel UMass?

No, pets are not allowed.

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1010 reviews
Rating 8 - Good. 231 out of 1010 reviews
Rating 6 - Okay. 91 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 32 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

steven

Stayed 2 nights in Jan 2026

6/10 Okay

Sovann-Malis

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Parking should not be charged
Stayed 1 night in Jan 2026

10/10 Excellent

Kami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Housekeeping was so helpful. Can’t wait for our next stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

2/10 Terrible

Leslie

Disliked: Staff & service
Was charged for 2 nights when I had cancelled 1. Wasn’t even at the hotel until 4pm on Saturday but they had already charged my card and ‘checked me in’ on Friday without my knowledge. It was pay at the hotel- how can I be charged when I wast even there to pay. The young am working the desk wasn’t very pleasant and didn’t want to help me resolve anything after he took 15 minutes trying to find my booking after i specifically told him the last name and not to use the hyphen. He told me I had to contact hotels.com and hotels said we needed to contact the hotel. I tried both and am out money.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ed

Travelled with family
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Nice taff
Stayed 1 night in Jan 2026

10/10 Excellent

Sakurako Fiona, Playa Vista

Stayed 1 night in Dec 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and resolved issues quickly.
Stayed 2 nights in Dec 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities
The room feel neglected and the staff member was not helpful at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Kai

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew, Redwood City

Stayed 3 nights in Dec 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying on campus when we visit!
Stayed 1 night in Dec 2025

10/10 Excellent

Andre

Stayed 2 nights in Dec 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was and always is the best! so friendly and accommodating!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 2 nights in Dec 2025

6/10 Okay

Jean

Stayed 1 night in Nov 2025

6/10 Okay

Vito

Stayed 1 night in Dec 2025

8/10 Good

Sam

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2025

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and smelled great. The breakfast was great, they had bagels, yogurt, waffle maker, coffee, assortment of teas, cheese sticks, oatmeal, snack bars, bananas apples and mandarins, coffee and an espresso machine. In the evening, they would have an assortment of cookies along with tea and coffee. I would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ieva

Stayed 2 nights in Nov 2025

10/10 Excellent

Ieva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Nice pastries. So convenient.
Stayed 2 nights in Nov 2025

8/10 Good

Angie

Stayed 1 night in Nov 2025

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes, to all, spotless room (except for the hanger hanging from the valance on the window), staff was helpful and friendly, the beds were comfortable, and the location was very convenient
Stayed 3 nights in Nov 2025