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Hampton Inn & Suites Springfield/Downtown

2.5 star property
Hotel with free breakfast, 7-minute walk to Naismith Memorial Basketball Hall of Fame

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Indoor pool
Reception
40-inch LCD TV with premium TV channels, TV
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$182
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
851 East Columbus Ave, Springfield, MA, 01105
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪3 min walk‬
  • Place, Titanic Museum
    ‪8 min walk‬
  • Place, MGM Springfield
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(106 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Private bathroom
  • 39 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Hydromassage showerhead
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Hydromassage showerhead
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
Hydromassage showerhead
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed

Premium Studio

  • Sleeps 5

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility Hearing Accessible King Studio with Roll in Shower

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 3

Two Queen Room

  • Sleeps 4

King Studio Suite

  • Sleeps 5

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About the area

Springfield

Hampton Inn & Suites Springfield/Downtown puts you in the heart of Springfield, within just a 10-minute stroll of Naismith Memorial Basketball Hall of Fame and MGM Springfield. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Other amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. There's also the convenience of free self parking. .Sights within a 10-minute walk of this South End hotel include Titanic Museum and Forest Park is within 30 minutes.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 3 min walk - 0.3 km
  • Titanic Museum - 8 min walk - 0.7 km
  • MGM Springfield - 8 min walk - 0.7 km
  • Dr. Seuss National Memorial - 14 min walk - 1.2 km
  • MassMutual Center - 14 min walk - 1.2 km

Getting around

  • Springfield Union Station - 7 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • Dunkin'
  • ‪Starbucks - ‬5 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Commonwealth Bar - ‬12 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel with free breakfast, 7-minute walk to Naismith Memorial Basketball Hall of Fame
Hampton Inn & Suites Springfield/Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 549 square feet (51 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Springfield/Downtown also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

  • 87 guestrooms or units
  • 6 levels
  • 549 sq ft of conference space
  • 51 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Water dispenser
Hampton Inn & Suites Springfield/Downtown offers 87 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Kitchenettes offer fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Exterior
Holiday Inn Express Springfield Downtown by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,096 reviews
The price is AU$199
includes taxes & fees
9 Feb - 10 Feb
Holiday Inn Express Springfield Downtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0005682810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash, mobile payments, Google Pay, Apple Pay and PayPal. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Springfield/Downtown?

Hampton Inn & Suites Springfield/Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of 9 Jan 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on 1 Feb 2026 start from AU$181.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Springfield/Downtown?

Yep, Hampton Inn & Suites Springfield/Downtown has a free self car park. Onsite parking is limited (max 2 spaces per unit).

Are there any beaches close to Hampton Inn & Suites Springfield/Downtown?

The closest beach to Hampton Inn & Suites Springfield/Downtown is Haviland Pond Beach (12.3 km).

Does Hampton Inn & Suites Springfield/Downtown have a pool?

Hampton Inn & Suites Springfield/Downtown has a pool and an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Does Hampton Inn & Suites Springfield/Downtown serve breakfast?

Yep, our guests give top marks to the free buffet brekkie here! Available on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Springfield/Downtown?

No, Hampton Inn & Suites Springfield/Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Springfield/Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Stayed 1 night in Oct 2025

6/10 Okay

Robin

Travelled with group
Liked: Cleanliness, staff & service
Room clean laundry clean room temp was awful. Couldn’t t regulate it. Either too hot or too cold.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was very noisy shipping noises in the morning music at night . Highway traffic. Beds were old and hard , pillows did not have double pillow cases . One bed had hair in it sheets were dirty . Smelled of animals and was very congested staying there .
Stayed 1 night in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, although could have without the handicap bathroom. I'm old but don't need a walkin shower with stationary bench.
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Elise

Travelled with family
The staff was kind and the breakfast offerings were okay. The rooms could use a refresh.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To avoid checking in at midnight, we needed early check-in. All great with check in and I forgot my printed tix to go to Big E AND Train concert. Santori (sp?) helped with all and set us up beautifully. Thanks for everything Great location and wonderful service--all the rest good as one expects- clean, a breakfast that meet the needs of lo carbers and syrup lovers alike, endless coffee, etc, etc. All with nice smiles and care. Good spot!
Stayed 1 night in Sep 2025

10/10 Excellent

Rae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, breakfast was okay as some of the hot items were cold andvfrontbdesl person was fabulousbascshecwascvery professional and very helpful.
Stayed 1 night in Sep 2025

8/10 Good

Suzanne

Liked: Cleanliness
I feel terrible that I didn't capture names but the person at front desk was an absolute gem. Helped us print tickets we needed and was so personable and kind. Also, the lady running the breakfast buffet was also kind and efficient. Well done to you both!!
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well lit which was important because we didn’t get there until almost 1 am. Staff was very courteous.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Rego Park

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2025

6/10 Okay

Dustin

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
the room was in need of a refresh.
Stayed 1 night in Sep 2025

10/10 Excellent

Samuel, Hartford

Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Amenities, property conditions & facilities
Nice hotel and service provided. Area appeared to be seedy just around the corner.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
A nice property. Enjoyed the breakfast and the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we wanted to do in Springfield. Across the road from the Basketball Hall of Fame and just a short drive to the Springfield Armory and the Dr Seuss Museum. That, and it had a very good Breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Amenities
Staff was so friendly and the hotel was so clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff. Enjoyed the stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

Customer service was great. Both the clerk who checked us in and out were friendly and polite.
Stayed 1 night in Sep 2025

4/10 Poor

Kylie

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2025