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Comfort Inn & Suites West Springfield

2.5 star property

Photo gallery for Comfort Inn & Suites West Springfield

Indoor pool
Pillow-top beds, blackout curtains, iron/ironing board, free WiFi
Pillow-top beds, blackout curtains, iron/ironing board, free WiFi
Lobby
Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$172
includes taxes & fees
7 June - 8 June

Explore the area

View map
106 Capital Drive, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪2 min walk‬
  • Place, Riverdale Center
    ‪15 min walk‬
  • Place, Riverdale Shops
    ‪19 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(38 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

West Springfield

Comfort Inn & Suites West Springfield places you steps from Olympia Ice Center and within a 20-minute stroll of Connecticut River. Highlights at this hotel include an indoor swimming pool, free self-parking and Access to hot tub. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this West Springfield hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Olympia Ice Center - 2 min walk - 0.2 km
  • Riverdale Center - 15 min walk - 1.3 km
  • Riverdale Shops - 19 min walk - 1.6 km
  • Cinemark West Springfield 15 - 2 min drive - 1.8 km
  • Q Pin 2's - 2 min drive - 1.8 km

Getting around

  • Springfield Union Station - 16 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 36 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Burger King - ‬19 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬5 min drive

About this property

Comfort Inn & Suites West Springfield

Comfort Inn & Suites West Springfield offers its guests an indoor pool and a hot tub. WiFi is free in public spaces. Comfort Inn & Suites West Springfield also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 1 building
  • 75 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
Comfort Inn & Suites West Springfield offers 75 accommodations with free newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Red Roof Inn PLUS+ West Springfield
West Springfield
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.5 out of 5, Good, 1,012 reviews
The price is AU$134
includes taxes & fees
21 May - 22 May
Red Roof Inn PLUS+ West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0008023250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Comfort Inn & Suites West Springfield?

Comfort Inn & Suites West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on 7 June 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn & Suites West Springfield?

Yep, Comfort Inn & Suites West Springfield has a free self car park.

Are there any beaches close to Comfort Inn & Suites West Springfield?

The closest beach to Comfort Inn & Suites West Springfield is Haviland Pond Beach (12.4 km).

Does Comfort Inn & Suites West Springfield have a pool?

Comfort Inn & Suites West Springfield has an indoor pool.

What makes Comfort Inn & Suites West Springfield a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Comfort Inn & Suites West Springfield.

Is there a free airport shuttle available at Comfort Inn & Suites West Springfield?

No, Comfort Inn & Suites West Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn & Suites West Springfield?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Comfort Inn & Suites West Springfield?

No, only service animals are allowed.

Comfort Inn & Suites West Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 949 reviews
Rating 8 - Good. 294 out of 949 reviews
Rating 6 - Okay. 173 out of 949 reviews
Rating 4 - Poor. 103 out of 949 reviews
Rating 2 - Terrible. 59 out of 949 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sasha

Disliked: Cleanliness, staff & service, amenities
Room was not cleaned. Curly hair all over shower and Sheets had freshly stains on them. It was a sketchy area. I got placed at the end of the hall way next to the door to go outside as a female. I asked to be moved no accommodation.
Stayed 1 night in Jan 2026

2/10 Terrible

Damian

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed and i was offered a refund so i left and they refused to refund me after expedia reached out
Stayed 1 night in Feb 2026

10/10 Excellent

Yalexie

Stayed 1 night in Jan 2026

8/10 Good

Kelly

Travelled with family and small children
Liked: Amenities
Very helpful staff, comfy beds!
Stayed 1 night in Jan 2026

10/10 Excellent

Jared

Stayed 5 nights in Jan 2026

6/10 Okay

hajar

Stayed 1 night in Jan 2026

6/10 Okay

Kate

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting hotel! Dirty and broken furniture.
Scum Ring in sink
Dirty towel
Mold in shower
Shower scum
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

2/10 Terrible

Tetyana

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel
Stayed 1 night in Jan 2026

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy but the hot tub got super crowded at one point and people would not leave! Other than that everything else was pretty good! Staff is amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Crystaline

Travelled with family
Liked: Cleanliness, staff & service, amenities
I live it it was clean pool was hot
Stayed 1 night in Jan 2026

2/10 Terrible

Roberto

Stayed 1 night in Dec 2025

2/10 Terrible

mark

Travelled with partner
Disliked: Cleanliness, amenities
The hot tub was not even warm. They closed the breakfast at 8:45am, people we coming in and they turned them away.
Stayed 1 night in Dec 2025

6/10 Okay

Amy

Travelled with family, Business traveller
Room was ok. A little outdated, but clean. Bathroom was not up to standard. Shower hot water would not work. Breakfast was ok, but not a ton of options. Every single yogurt was out of date. Staff was informed and she was very apologetic and removed all of them and threw them away. Pool and hot tub were nice
Stayed 1 night in Dec 2025

10/10 Excellent

Shareen

The staff at check in was personable and highly professional.
Stayed 1 night in Nov 2025

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One word. Cockroach.
Stayed 1 night in Nov 2025

10/10 Excellent

Igor, Lake Forest

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Nov 2025

8/10 Good

Patrick

Stayed 1 night in Nov 2025

8/10 Good

Ricki

Travelled with family
Liked: Cleanliness, amenities
When I checked in the lady at the front desk went above and beyond. She was wonderful. The room was clean. The pool area was in good condition and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Hot tub and comfy beds
Stayed 1 night in Nov 2025

10/10 Excellent

Janell

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel, Alexandria

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephany

Stayed 1 night in Nov 2025

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the bed was heavenly, the people staffing the front desk were friendly and helpful, and the breakfast buffet had everything you could want.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, clean staff was very very friendly
Stayed 1 night in Oct 2025