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Blue – A Modern Hotel, an Ascend Collection Hotel

2.5 star property

Photo gallery for Blue – A Modern Hotel, an Ascend Collection Hotel

Lobby
Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Coffee service

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is AU$201
includes taxes & fees
31 May - 1 June

Explore the area

View map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Center
    ‪3 min walk‬
  • Place, Riverdale Shops
    ‪8 min walk‬
  • Place, Olympia Ice Center
    ‪15 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

West Springfield

Blue – A Modern Hotel, an Ascend Collection Hotel places you in the centre of West Springfield, connected to the convention centre and within just a 15-minute stroll of Riverdale Shops and Olympia Ice Center. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this West Springfield hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Riverdale Center - 3 min walk - 0.3 km
  • Riverdale Shops - 8 min walk - 0.7 km
  • Q Pin 2's - 11 min walk - 1.0 km
  • Cinemark West Springfield 15 - 11 min walk - 1.0 km
  • Olympia Ice Center - 15 min walk - 1.3 km

Getting around

  • Springfield Union Station - 12 min drive
  • Logan International Airport (BOS) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬7 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Blue – A Modern Hotel, an Ascend Collection Hotel

As a guest of Blue – A Modern Hotel, an Ascend Collection Hotel, you'll find a 24-hour fitness centre, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. The business-friendly Blue – A Modern Hotel, an Ascend Collection Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. A complete renovation of Blue – A Modern Hotel, an Ascend Collection Hotel was completed in August 2025.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 116 guestrooms or units
  • 4 levels
  • Built in 1974
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
Blue – A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and complimentary slippers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 4 per cent for credit card payments

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
  • Indoor pool
The following facilities are closed on Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0001113250. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Clarion Hotel West Springfield

Clarion West Springfield

Clarion Hotel Aqua Lagoon Waterpark West Springfield

Clarion Hotel Aqua Lagoon Waterpark

Clarion Aqua Lagoon Waterpark West Springfield

Clarion Aqua Lagoon Waterpark

Clarion Hotel & Aqua Lagoon Waterpark Hotel

Clarion Hotel & Aqua Lagoon Waterpark West Springfield

Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Blue – A Modern Hotel, an Ascend Collection Hotel?

Blue – A Modern Hotel, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Blue – A Modern Hotel, an Ascend Collection Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Blue – A Modern Hotel, an Ascend Collection Hotel on 31 May 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Blue – A Modern Hotel, an Ascend Collection Hotel?

Yep, Blue – A Modern Hotel, an Ascend Collection Hotel has a free self car park.

Are there any beaches close to Blue – A Modern Hotel, an Ascend Collection Hotel?

The closest beach to Blue – A Modern Hotel, an Ascend Collection Hotel is Haviland Pond Beach (13 km).

Is there a free airport shuttle available at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, Blue – A Modern Hotel, an Ascend Collection Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Blue – A Modern Hotel, an Ascend Collection Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, only service animals are allowed.

Blue – A Modern Hotel, an Ascend Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 201 reviews
Rating 8 - Good. 16 out of 201 reviews
Rating 6 - Okay. 10 out of 201 reviews
Rating 4 - Poor. 3 out of 201 reviews
Rating 2 - Terrible. 3 out of 201 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Stayed 2 nights in Feb 2026

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities
The staff was courteous, the room was very clean, but the massage chair was the best.
Stayed 1 night in Feb 2026

10/10 Excellent

Zaiell

Stayed 1 night in Feb 2026

10/10 Excellent

Lorenzo

Stayed 1 night in Feb 2026

10/10 Excellent

Charles

Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Stayed 2 nights in Feb 2026

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The massage chair in the room was absolutely awesome. Staff was super friendly and proud of the company. The latte maker was awesome too - and free!
Stayed 2 nights in Feb 2026

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the addition of having a massage chair in the room. Brilliant idea!!!!.
Stayed 1 night in Feb 2026

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities
We've never stayed at a Blue hotel, but we will be looking for these from now on! The massage recliner in the room was just what we needed after flying in. The bed was comfy, the bedding felt cozy and luxurious, and we didn't hate the pillows! It's rare to go to a hotel and like the pillows. The lobby is a whole vibe with great music, awesome coffee/tea choices and friendly staff. We thoroughly enjoyed our stay here. The room was clean and had some technology we hadn't seen in a hotel room yet, so that was cool.
Stayed 2 nights in Feb 2026

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities
Just go there and you will not regret. That is luxury at affordable price. The massaging chair is just the icing
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Reception was lovely and all the amenities we will be returning!
Stayed 1 night in Feb 2026

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean, loved the massage chair and free shampoo .. the beds were so comfy!
Stayed 1 night in Jan 2026

10/10 Excellent

Sregor

Liked: Cleanliness, property conditions & facilities
great room . wish they had better breakfast
Stayed 2 nights in Jan 2026

8/10 Good

Vivienne

Business traveller
Liked: Cleanliness, staff & service
Its a lovely hotel and but let down by the rules that rooms are only serviced every 4 days in spite of requests Michael in the management team more than made up for it, Room 431 needs new lights and a bathroom that functions better . No mirrors with lights. No where to put tooth brush or soap bar etc in show. No trays at all . It's not thought through,. It has the makings of a good place and Michael was kind and helpful . We also had great help with rescue from the snow as our car was snowed in.
Stayed 4 nights in Jan 2026

10/10 Excellent

Roozbeh

Stayed 1 night in Jan 2026

8/10 Good

Thomas

Clean room. Cheerful, helpful front desk staff. Elevators could use work
Stayed 2 nights in Jan 2026

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I do think there were certain areas of the room that could have used maybe an extra hour or two of a clean/wipe down. The massage chair was great. The sheets and comforter was great. The bed was comfortable. The shower was great. My biggest gripe was that youtube wasn't on the TV.
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms including a massage chair. Fresh baked cookies daily. Very friendly staff...every single one of them. Fresh muffins baked for continental breakfast, but I missed them because I woke up late every day...lol
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

Tangala

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless Both Sara and Michael were very helpful and professional. They made us feel very welcome. The cookies and muffins upon arrival along with the coffee were a hit
Stayed 2 nights in Jan 2026

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
terrific staff. everyone seemed to really enjoy their job. The in-room massage chair was gold.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean, cool rooms. Staff was very welcoming & professional.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service
Room was spotless
Stayed 5 nights in Jan 2026