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Blue – A Modern Hotel, an Ascend Collection Hotel

2.5 star property
Central hotel connected to the convention centre in West Springfield with free parking

Photo gallery for Blue – A Modern Hotel, an Ascend Collection Hotel

Lobby
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property
Coffee service

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is AU$199
includes taxes & fees
30 Jan - 31 Jan

Explore the area

View map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Center
    ‪3 min walk‬
  • Place, Olympia Ice Center
    ‪13 min walk‬
  • Place, Big E
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

About the area

West Springfield

Blue – A Modern Hotel, an Ascend Collection Hotel places you in the centre of West Springfield, connected to the convention centre and within just a 15-minute stroll of Riverdale Shops and Cinemark West Springfield 15. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this West Springfield hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Riverdale Center - 3 min walk - 0.3 km
  • Riverdale Shops - 8 min walk - 0.7 km
  • Cinemark West Springfield 15 - 9 min walk - 0.8 km
  • Olympia Ice Center - 13 min walk - 1.1 km
  • Big E - 3 min drive - 2.5 km

Getting around

  • Springfield Union Station - 12 min drive
  • Logan International Airport (BOS) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬8 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Olive Garden - ‬9 min walk

About this property

Blue – A Modern Hotel, an Ascend Collection Hotel

Central hotel connected to the convention centre in West Springfield with free parking
As a guest of Blue – A Modern Hotel, an Ascend Collection Hotel, you'll find a 24-hour fitness centre, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. The business-friendly Blue – A Modern Hotel, an Ascend Collection Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. A complete renovation of Blue – A Modern Hotel, an Ascend Collection Hotel was completed in August 2025.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 116 guestrooms or units
  • 4 levels
  • Built in 1974
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
Blue – A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and a hairdryer. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking
Baldwin Inn & Suites, SureStay Collection by Best Western
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 107 reviews
The price is AU$173
includes taxes & fees
8 Feb - 9 Feb
Baldwin Inn & Suites, SureStay Collection by Best Western

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
  • Indoor pool
The following facilities are closed on Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0001113250. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Clarion Hotel West Springfield
Clarion West Springfield
Clarion Hotel Aqua Lagoon Waterpark West Springfield
Clarion Hotel Aqua Lagoon Waterpark
Clarion Aqua Lagoon Waterpark West Springfield
Clarion Aqua Lagoon Waterpark
Clarion Hotel & Aqua Lagoon Waterpark Hotel
Clarion Hotel & Aqua Lagoon Waterpark West Springfield
Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Blue – A Modern Hotel, an Ascend Collection Hotel?

Blue – A Modern Hotel, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Blue – A Modern Hotel, an Ascend Collection Hotel?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Blue – A Modern Hotel, an Ascend Collection Hotel on 30 Jan 2026 start from AU$198.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Blue – A Modern Hotel, an Ascend Collection Hotel?

Yep, Blue – A Modern Hotel, an Ascend Collection Hotel has a free self car park.

Are there any beaches close to Blue – A Modern Hotel, an Ascend Collection Hotel?

The closest beach to Blue – A Modern Hotel, an Ascend Collection Hotel is Haviland Pond Beach (13 km).

Is there a free airport shuttle available at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, Blue – A Modern Hotel, an Ascend Collection Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Blue – A Modern Hotel, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, only service animals are allowed.

Blue – A Modern Hotel, an Ascend Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 122 reviews
Rating 8 - Good. 7 out of 122 reviews
Rating 6 - Okay. 6 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 3 out of 122 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. Nice clean and spacious rooms. Comfortable bed and large bathroom. Hotel seemed very new.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was such a nice hotel! I was not expecting how great this stay was. Everything was so clean and the receptionist was incredibly friendly! She gave me a little goody bag at check in and there’s a massage chair in every room. Definitely will be staying here again for future trips.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Babacar

Stayed 1 night in Oct 2025

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lights @ the bed did not work The power supply on the bedside did not work. We had a room on ground level, we couldn’t sleep because of the noise when upper room people walked around. Not at all noise insulation between rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New. Very clean. Interesting room with a massage chair. Nice decor.
Stayed 1 night in Oct 2025

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and comfortable. We were surprised by the massage chair in the room. That was a cool surprise after a 2 hour drive. It's a very high end comfortable hotel. Lots of nice personal touches like a gift bag with snacks and water upon arrival. Fresh baked cookies and swanky coffee machines in the lobby. I could go on and on... Just so it! Treat yourself to Sunny side for breakfast, it's right around the corner.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cookies and snacks at check in. The massage chair in the room was amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Stacy

Stayed 1 night in Oct 2025

10/10 Excellent

Mehdi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and really good place
Stayed 1 night in Oct 2025

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yolanda at the front desk was top notch. Greeted us with a tremendous smile and had a way about her that made you feel happy to be there. I also observed her working with a bit of a challenging customer, and she treated them with compassion and respect.
Stayed 1 night in Oct 2025

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

STEPHEN, Plantation

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

James S

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel but it isn’t in a good area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jay

Very clean !
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025

6/10 Okay

Tina

Liked: Cleanliness
over promising under delivering Room nice and clean, most of front desk staff nice. massage chair quiet uncomfortable, strange shape, would rather have a comfortable chair in room no breakfast as promised. coffee, tea only -even though staff said several times there are danish every morning. - ran out of mini croissants very early woman behind desk said at 8:30 am it would take hours to thaw and bake more Don't tell everyone at check in they will have it so they can plan Trouble getting tv to work took over 45 mins to get it fixed Should have been checked before arrival as told "this happens all the time" Large abandoned hotel in front unappealing very busy 5 lane divided highway to enter, exit, cross No restaurant of coffee shop adjacent to this hotel as described in many listings
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and accomodating to us. There were nice amenities as well. The hotel was clean, comfortable and just what we needed. I would 100% come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The massage chair in the room was amazing! The hotel was clean, beautiful and inviting. Check in staff were great and gave a little bag with some yummy snacks.
Stayed 1 night in Oct 2025