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Blue – A Modern Hotel, an Ascend Collection Hotel

2.5 star property
Central hotel connected to the convention centre in West Springfield with free parking

Photo gallery for Blue – A Modern Hotel, an Ascend Collection Hotel

Lobby
Front of property
Coffee service
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is AU$203
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Center
    ‪3 min walk‬
  • Place, Olympia Ice Center
    ‪13 min walk‬
  • Place, Big E
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Private bathroom
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Private bathroom
Bathrobes
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Private bathroom
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Private bathroom
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2025
Blackout curtains
Private bathroom
Bathrobes
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

About the area

West Springfield

Blue – A Modern Hotel, an Ascend Collection Hotel places you in the centre of West Springfield, connected to the convention centre and within just a 15-minute stroll of Cinemark West Springfield 15 and Olympia Ice Center. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this West Springfield hotel include MassMutual Center and MGM Springfield.

What's nearby

  • Riverdale Center - 3 min walk - 0.3 km
  • Cinemark West Springfield 15 - 9 min walk - 0.8 km
  • Q Pin 2's - 9 min walk - 0.8 km
  • Olympia Ice Center - 13 min walk - 1.1 km
  • Big E - 3 min drive - 2.5 km

Getting around

  • Springfield Union Station - 12 min drive
  • Logan International Airport (BOS) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬8 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Blue – A Modern Hotel, an Ascend Collection Hotel

Central hotel connected to the convention centre in West Springfield with free parking
As a guest of Blue – A Modern Hotel, an Ascend Collection Hotel, you'll find a 24-hour fitness centre, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. The business-friendly Blue – A Modern Hotel, an Ascend Collection Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. A complete renovation of Blue – A Modern Hotel, an Ascend Collection Hotel was completed in August 2025.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 116 guestrooms or units
  • 4 levels
  • Built in 1974
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
Blue – A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and a hairdryer. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 103 reviews
The price is AU$174
includes taxes & fees
21 Dec - 22 Dec
Baldwin Inn & Suites, SureStay Collection by Best Western

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
  • Indoor pool
The following facilities are closed on Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0001113250. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Clarion Hotel West Springfield
Clarion West Springfield
Clarion Hotel Aqua Lagoon Waterpark West Springfield
Clarion Hotel Aqua Lagoon Waterpark
Clarion Aqua Lagoon Waterpark West Springfield
Clarion Aqua Lagoon Waterpark
Clarion Hotel & Aqua Lagoon Waterpark Hotel
Clarion Hotel & Aqua Lagoon Waterpark West Springfield
Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Blue – A Modern Hotel, an Ascend Collection Hotel?

Blue – A Modern Hotel, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Blue – A Modern Hotel, an Ascend Collection Hotel?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Blue – A Modern Hotel, an Ascend Collection Hotel on 4 Jan 2026 start from AU$202.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Blue – A Modern Hotel, an Ascend Collection Hotel?

Yep, Blue – A Modern Hotel, an Ascend Collection Hotel has a free self car park.

Are there any beaches close to Blue – A Modern Hotel, an Ascend Collection Hotel?

The closest beach to Blue – A Modern Hotel, an Ascend Collection Hotel is Haviland Pond Beach (13 km).

Is there a free airport shuttle available at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, Blue – A Modern Hotel, an Ascend Collection Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Blue – A Modern Hotel, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, only service animals are allowed.

Reviews

Blue – A Modern Hotel, an Ascend Collection Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 92 out of 107 reviews
Rating 8 - Good. 6 out of 107 reviews
Rating 6 - Okay. 6 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

Reviews

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and neat. Staff was very friendly and professional. Nice amenities - very good free fresh baked cookies, snacks and water, coffee/tea. Nice bathroom. Small fridge- great for leftovers or cooling beverages. Microwave. Excellent tv. Great bed linens. Plenty of towels. Oh, and nice bathrobes and slippers. We definitely will come back. We often hp out to this area. It's good to find a hotel like this. Quiet, but just moments away from dining, shopping, and nearby local activities.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best deal I could find when making a reservation the same week I needed one. It had a high rating at a lower cost than anywhere else in the area that I saw on hotels.com. The staff was friendly and the room was clean and well-kept. I didn't even know about the massage chairs which was an amazing perk! They have coffee machines that make all kinds of coffees (latte, regular coffee, etc) treats and hot chocolate. They could offer a few more options for the breakfast pastries but it was enough for me. Very close to shopping and restaurants. Loved this hotel and would stay there again.
Stayed 1 night in Dec 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staffing was inadequate at check-in. The process itself took much longer than it should have, especially because the reservation was done via Expedia and already paid for. The room was dominated by a big vibrating chair thing, with no obvious instructions about using it anywhere. I mean it was a stark room with a bed and that chair-thing. The water in the bathroom sink came out literally as a trickle. Made no sense because the fancy shower apparatus (best word to describe it) was robust. Otherwise, someone did a nice job with refurbishing the common spaces and the room itself.
Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel with a friendly staff. I was very surprised how clean and quiet the hotel was. Book this place! I’ll definitely stay here again when in the area.
Stayed 3 nights in Dec 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the shower was clean, the front desk service was efficient. No complaints.
Stayed 1 night in Nov 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor free parking. Near entance
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, amenities
Everything was great. Rooms neat and clean. Staff were helpful with recommendations re great eats Great coffee!!
Stayed 1 night in Dec 2025

10/10 Excellent

aaron

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best looking rooms I've ever stayed in. From the high tech lighting to the massage chair, the staff was so helpful and polite. This is the first choice in hotels when I'm in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, very comfortable room. The massage chair is a nice touch!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Stephany

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Amazing property. Comfortable beds. Great shower. A massage chair in the room! Best, friendliest staff and warm baked cookies! I will be back many times! This hotel is a gem!
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very clean and parking was very accessible. The staff were very, very nice and I have zero complaints about my stay
Stayed 4 nights in Nov 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was brand new and so the facilities were very clean, modern and functional. The massage chairs in the room is really nice touch. The front desk staff were extremely friendly and welcoming and made you feel right at home. They even gave us a little care package when we checked in with water and snacks. The parking was plentiful and convenient. The only weird thing is the location of this hotel which is off the main road in west Springfield behind an old abandoned hotel. This is the only reason I am not giving it 5 out of 5!
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

The massage chair and the shower. Everything was top notch. The staff was impeccable!! This is a jewel of a hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front test staff was amazing. She was so kind. The whole hotel is so nice and cozy very clean.
Stayed 1 night in Nov 2025

8/10 Good

STACEY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yolanda and Victor were very friendly and welcoming. The have freshly backed cookies upon check in, butter croissants in the morning and a message chair in the room. Comfy beds, clean, beverage refrig, micro. Don't be alarmed by the abandoned hotel in the front as Blue is in the back.
Stayed 1 night in Nov 2025

6/10 Okay

Monika

Liked: Amenities
Overal stay great : Bed was comfortable for one night stay perfect however room need to be clean! Things are redone with nice taste but seams like haveybeen deep clean after remodeling job
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was newly renovated and clean. Very modern. The staff was outstanding. Super friendly and helpful. You don’t see service like that anymore. Stacy B
Massage chair in our room. Was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, comfy bed
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Super new and fun!
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 1 night in Nov 2025