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Delta Hotel Philadelphia Airport

3.5 star property
Lakefront hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for Delta Hotel Philadelphia Airport

Daily cooked-to-order breakfast for a fee
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby lounge
Garden
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Gym
  • Parking available
The current price is AU$193
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
500 Stevens Dr, Philadelphia, PA, 19113
  • Wells Fargo Center
    ‪9 min drive‬
  • Lincoln Financial Field
    ‪10 min drive‬
  • Citizens Bank Park
    ‪10 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪3 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(209 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility Accessible, Tub)

42-inch TV with cable channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Delta Pantry Access)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Delta Pantry Access)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Delta Pantry Access)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds (Delta Pantry Access)

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible, Tub)

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Philadelphia

At Delta Hotel Philadelphia Airport, you'll be 12 km (7.5 mi) from Wells Fargo Center and 12.1 km (7.5 mi) from Citizens Bank Park. Highlights at this hotel include a restaurant, a free airport shuttle and a 24-hour gym. .The restaurant, Lounge 1643, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 10352 square feet (962 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a gym. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Tinicum Township hotel include Lincoln Financial Field and University of Pennsylvania.

What's nearby

  • Wells Fargo Center - 9 min drive - 11.6 km
  • Lincoln Financial Field - 10 min drive - 12.0 km
  • Citizens Bank Park - 10 min drive - 12.7 km
  • University of Pennsylvania - 13 min drive - 13.6 km
  • Pennsylvania Convention Center - 17 min drive - 17.8 km

Getting around

  • Philadelphia International Airport Terminal A Station - 4 min drive
  • PHL Airport Terminals E & F Station - 5 min drive
  • Philadelphia International Airport (PHL) - 5 min drive

Restaurants

  • ‪Chickie's & Pete's - ‬4 min drive
  • ‪Yards Brewing Company - ‬4 min drive
  • ‪Baba Bar - ‬5 min drive
  • ‪Le Tapenade Mediterranean Café - ‬4 min drive
  • ‪Aviation Grill - ‬6 min drive

About this property

Delta Hotel Philadelphia Airport

Lakefront hotel with free airport shuttle and 24-hour fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 15 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10352 square feet (962 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Delta Hotel Philadelphia Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Delta Hotel Philadelphia Airport was completed in February 2020.

This 3.5-star Philadelphia hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 12 levels
  • Conference rooms
  • 10352 sq ft of conference space
  • 962 sq. m of conference space
  • Built in 1991
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Delta Hotel Philadelphia Airport offers 348 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2020.

Similar properties

Bar (on property)

Doubletree by Hilton Philadelphia Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
3.7 out of 5, Good, 3,612 reviews
The price is AU$211
includes taxes & fees
28 Sept - 29 Sept
Doubletree by Hilton Philadelphia Airport

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 12 to 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge 1643

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,352 square feet of conference space
  • 15 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - February 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 26 per person
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 45000050406

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Renaissance Philadelphia Airport
Philadelphia Airport Renaissance
Philadelphia Airport Renaissance Hotel
Renaissance Hotel Philadelphia Airport
Renaissance Philadelphia Airport
Renaissance Philadelphia Airport Hotel
Philadelphia Renaissance
Renaissance Philadelphia Airport Hotel Philadelphia
Delta Philadelphia Airport
Delta Hotel Philadelphia Airport
Renaissance Philadelphia Airport Hotel
Delta Hotel Philadelphia Airport Hotel
Delta Hotels by Marriott Philadelphia Airport
Delta Hotel Philadelphia Airport Philadelphia
Delta Hotel Philadelphia Airport Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at Delta Hotel Philadelphia Airport?

Delta Hotel Philadelphia Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Delta Hotel Philadelphia Airport?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Delta Hotel Philadelphia Airport on 21 Sept 2025 start from AU$193.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Delta Hotel Philadelphia Airport?

Yep, Delta Hotel Philadelphia Airport has an uncovered self car park with in/out privileges for USD 25 per night.

What makes Delta Hotel Philadelphia Airport a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Delta Hotel Philadelphia Airport.

Is Delta Hotel Philadelphia Airport family-friendly?

You bet! With amenities such as a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Delta Hotel Philadelphia Airport is a hit with families.

Does Delta Hotel Philadelphia Airport serve breakfast?

Yep, cooked-to-order brekkie is available weekdays between 6:00 AM and 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Delta Hotel Philadelphia Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Delta Hotel Philadelphia Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Delta Hotel Philadelphia Airport?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Delta Hotel Philadelphia Airport?

No, pets are not allowed.

Reviews

Delta Hotel Philadelphia Airport Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1402 out of 2536 reviews
Rating 8 - Good. 504 out of 2536 reviews
Rating 6 - Okay. 251 out of 2536 reviews
Rating 4 - Poor. 174 out of 2536 reviews
Rating 2 - Terrible. 205 out of 2536 reviews

Reviews

8/10 Good

Tina M

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s a decent hotel. Far away from everything but close to the airport. You get what you pay for. Staff was friendly, room was clean. I would stay here again.
Stayed 3 nights in May 2025

4/10 Poor

Tamira

Stayed 1 night in Jun 2025

8/10 Good

Shedlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Nega

Liked: Cleanliness, amenities, property conditions & facilities
I liked be view
Stayed 3 nights in Jun 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean! friendly staff! wished they restock water bottles in the vending machines tho
Stayed 1 night in Jun 2025

10/10 Excellent

justin

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in May 2025

10/10 Excellent

Heather

Stayed 1 night in Jun 2025

10/10 Excellent

Hawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the USA

I can rate this hotel 10/10
Stayed 2 nights in Jun 2025

6/10 Okay

aja

Disliked: Cleanliness, property conditions & facilities
Convenient to the airport but not much else. There were stains on the furniture and on the curtains in my room. Food in the restaurant and market were a bit overpriced but not the worst food I’ve ever had.
Stayed 3 nights in May 2025

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were wonderful. Minor problems with my bathroom shower drain but everything else was fine.
Stayed 2 nights in May 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, wfroemdpy staff, good locati9n. Excellent hotel. Marriott beds always a plus
Stayed 1 night in May 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice. Staff very friendly. Wish restaurant offered more in the way of dining options but food was average. Room was very clean and spacious. Bed was very comfortable. I would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Ethel, Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody at the hotel was nice. The staff of the housekeeping I enjoyed my stay there. Everybody was friendly. Will stay there again.💯💯💯
Stayed 4 nights in May 2025

10/10 Excellent

Kimi-Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 3 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Superb service, beautiful interior. Pantry a plus!
Stayed 1 night in May 2025

4/10 Poor

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My plane was late so I arrived at 3am; I called to schedule the shuttle and was told they would arrive in 20 minutes. After 40 minutes I called again and was told they would be 10 minutes. Over an hour later I finally received a ride. I did not arrive to the airport until 4:40am. The hotel was very nice however the bed was hard and the sheets were thin. I will say the staff and shuttle drive (she was just starting the 4am shift) were very nice and the only reason I did not cause a huge ruckus for the shuttle mishap
Stayed 1 night in Jun 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating after a few obstacles….thanks.
Stayed 3 nights in May 2025

6/10 Okay

Peter, Atlanta

Travelled with family
Liked: Amenities
Disliked: Cleanliness
This is my 2nd time staying at this hotel. I love the convenience to Downtown and the airport. However, I think it is time for them to replace the carpets in the rooms and hallways. Overall I feel the common areas need a nice deep cleaning before it is too late. I think the parking fees are obnoxious. The breakfast service needs more people working it to take orders. Folks are sitting too long before they get service.
Stayed 3 nights in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness
Stayed 6 nights in May 2025

2/10 Terrible

Kadeja

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
This hotel charged my card twice and it took forever for me to get the money back on my card .
Stayed 8 nights in Mar 2025

10/10 Excellent

Patricia

Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness
N/A
Stayed 2 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel staff very friendly. Had a bad experience with the vending machine. Took my money and didn’t get the product. Also went to make change to give a tip and the hotel is a no cash at check in desk.
Stayed 1 night in May 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
We have stayed at hotel a couple times. We always book a nights stay if we have early flights. Hotel is very nice and clean. Very convenient for airport and shuttle service is amazing. We love the shuttle driver in the am she is amazing. She has such a great personality and is very sweet. Unfortunately somethings have changed. I was throw very off guard when checking in. When booking thru Expedia it asks you for the add ons of lot and food. When arriving and checking in I was thrown off guard by the deposit fee of 150.00 I never had to pay this deposit fee before when I had booked thru Expedia. This time when checking in they made me pay deposit fee of 150.00 that is refundable 2-3 days after check out.They also changed the parking lot it is now thru a QR code online. I scanned code and it wanted me to pay. I tried to explain to the front desk personnel that I have already payed when booking. She was not very helpful what so ever and her answer is well I don’t know what to tell you that is the way it is. I showed her my papers which got me know where. Front desk check in personal for hotel are definitely not the same as the shuttle service and definitely need some work on customer service. I understand changes but when changes are made they should also be updating thru the sights they use to sell rooms. This is very upsetting when you are not aware and you show up thinking you are paid and you are stuck paying 250.00 more than expected.
Stayed 1 night in May 2025