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JW Marriott Hotel Shenzhen Bao'an

5.0 star property
Luxury hotel connected to a shopping centre in Shenzhen with a full-service spa

Photo gallery for JW Marriott Hotel Shenzhen Bao'an

View from property
Presidential Suite, 1 King Bed, Bay View | View from room
Exterior
Lobby
Executive Room, 1 King Bed, Bay View | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym
The current price is AU$213
includes taxes & fees
22 June - 23 June

Explore the area

Map
No 8 Baoxing Road, Bao'an District, Shenzhen, Guangdong, 518101
  • Yifang Center
    ‪17 min walk‬
  • Shenzhen Uniwalk Qianhai
    ‪17 min walk‬
  • Xin'an Nantou Ancient City
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 90 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Bay View

Executive Suite, 1 Bedroom, Bay View | Living room

Executive Suite, 1 Bedroom, Bay View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 88 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Glory Tower)

Executive Room, 1 King Bed (Glory Tower)

Executive Room, 1 King Bed (Glory Tower)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds (Glory Tower)

Executive Room, 2 Double Beds (Glory Tower)

Executive Room, 2 Double Beds (Glory Tower)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Bay View

Shopping centre

Presidential Suite, 1 King Bed, Bay View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 251 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower)

Highlights

Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

View from room

Executive Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View (Tower)

View from room

Room, 2 Double Beds, Non Smoking, City View (Tower)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Vice Presidential Suite, 1 King Bed, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Vice Presidential Suite, 1 King Bed, Bay View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 189 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower)

Executive Apartment, 1 King Bed (Glory Tower)

Highlights

Balcony
Separate dining area
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, City View

View from room

Executive Room, 2 Double Beds, City View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View, Main Tower

Shopping centre

Room, 1 King Bed, Bay View, Main Tower

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
  • 43 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Tower)

View from room

Room, 1 King Bed, Non Smoking, City View (Tower)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Bay View

Lobby lounge

Executive Room, 1 King Bed, Bay View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (Glory Tower)

Executive Suite, 1 King Bed, Balcony (Glory Tower) | Living room

Executive Suite, 1 King Bed, Balcony (Glory Tower)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 92 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Bay View

Executive Room, 1 King Bed, Bay View | View from room

Executive Room, 1 King Bed, Bay View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 48 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

About the area

Shenzhen

JW Marriott Hotel Shenzhen Bao'an puts you in the heart of Shenzhen, connected to a shopping centre and within a 20-minute stroll of OH Bay and Yifang Center. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Shenzhen Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Bao'an hotel, you'll be 3.5 km (2.2 mi) from Xin'an Nantou Ancient City and 4.7 km (2.9 mi) from Zhongshan Park.

What's nearby

  • OH Bay - 10 min walk - 0.8 km
  • Yifang Center - 17 min walk - 1.5 km
  • Shenzhen Uniwalk Qianhai - 17 min walk - 1.5 km
  • Xin'an Nantou Ancient City - 3 min drive - 3.1 km
  • Nanshan Flower Park - 5 min drive - 5.2 km

Getting around

  • Baohua Station - 8 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 28 min drive

Restaurants

  • ‪小肥羊 - ‬8 min walk
  • ‪幸福汉密哈顿 - ‬10 min walk
  • ‪码头酒吧 - ‬10 min walk
  • ‪宝体酒吧街 - ‬11 min walk
  • ‪柴门酒铺 - ‬11 min walk

About this property

JW Marriott Hotel Shenzhen Bao'an

Luxury hotel connected to a shopping centre in Shenzhen with a full-service spa
JW Marriott Hotel Shenzhen Bao'an offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 27986 square feet (2600 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury JW Marriott Hotel Shenzhen Bao'an. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 463 guestrooms or units
  • 29 levels
  • 25 buildings
  • Conference rooms
  • 27986 sq ft of conference space
  • 2600 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
JW Marriott Hotel Shenzhen Bao'an offers 463 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Waterfall. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English

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4.6 out of 5, Wonderful, 298 reviews
The price is AU$236
includes taxes & fees
22 June - 23 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 220 for adults and CNY 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Shenzhen Kitchen

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 27,986 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 buildings
  • 29 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Shenzhen Bao'an

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 220 for adults and from CNY 110 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open on 01 May and close on 30 November.
  • Pool access available from 6:00 AM to 11:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

JW Marriott Hotel Shenzhen Bao'an
JW Marriott Hotel Bao'an
JW Marriott Shenzhen Bao'an
JW Marriott Bao'an
Jw Marriott Shenzhen Bao'an
JW Marriott Hotel Shenzhen Bao'an Hotel
JW Marriott Hotel Shenzhen Bao'an Shenzhen
JW Marriott Hotel Shenzhen Bao'an Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Shenzhen Bao'an?

JW Marriott Hotel Shenzhen Bao'an offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Shenzhen Bao'an?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Shenzhen Bao'an on 22 June 2025 start from AU$213.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Shenzhen Bao'an?

Yep, JW Marriott Hotel Shenzhen Bao'an has a free self car park.

Is there a spa on site at JW Marriott Hotel Shenzhen Bao'an?

Yep, Waterfall is available for guests. You'll enjoy services like massages.

Does JW Marriott Hotel Shenzhen Bao'an have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. The pool is open 6:00 AM to 11:00 PM (Seasonal outdoor pool open from May 01 to November 30).

What luxury perks are available at JW Marriott Hotel Shenzhen Bao'an?

JW Marriott Hotel Shenzhen Bao'an features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes JW Marriott Hotel Shenzhen Bao'an a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Shenzhen Bao'an.

Is JW Marriott Hotel Shenzhen Bao'an family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Shenzhen Bao'an is a hit with families.

Are there hot tubs in the rooms at JW Marriott Hotel Shenzhen Bao'an?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott Hotel Shenzhen Bao'an serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at JW Marriott Hotel Shenzhen Bao'an?

No, JW Marriott Hotel Shenzhen Bao'an does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Hotel Shenzhen Bao'an?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Shenzhen Bao'an?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Shenzhen Bao'an?

No, pets and service animals are not allowed.

JW Marriott Hotel Shenzhen Bao'an Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 272 reviews
Rating 8 - Good. 78 out of 272 reviews
Rating 6 - Okay. 18 out of 272 reviews
Rating 4 - Poor. 10 out of 272 reviews
Rating 2 - Terrible. 7 out of 272 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sangjoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tobie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, good gym

They have a full gym, large rooms, very comfortable and very close to the bay area with restaurants, etc. Breakfast could have a bit more variety in cooked dishes for a JW but overall excellent stay, my go-to for Shenzhen business trips.
Stayed 1 night in Feb 2025

8/10 Good

Rasmus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The lobby area is great and looks luxurious, but the rocks at the fountain look rather fake. The TV reception is not good as channels other than CCTVs could not be received. Although the coffee machine in the hall in Nepresso, but the one in the room is not, and the coffee did not taste good, machine is flimsy.
Stayed 1 night in Dec 2024

10/10 Excellent

Pooria

Stayed 14 nights in Aug 2024

10/10 Excellent

Pooria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent as always. Thanks JW Marriot team.
Stayed 8 nights in Dec 2024

10/10 Excellent

Diego

Liked: Property conditions & facilities
Grest
Stayed 3 nights in Nov 2024

8/10 Good

Gavriel

Stayed 3 nights in Oct 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are friendly and polite
Stayed 5 nights in Jul 2024

8/10 Good

Alex KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time stay at this hotel within 30 days. The first time was booked at Gloria Wing, and we thought it is only next building, but actually it is a 10 min walk from the main hotel. This time we booked at the main building, but the hotel still put us at Gloria Wing. Fortunately Marriott rectified and messaged us before we arrived. Everything is good, especially the executive lounge.
Stayed 1 night in Aug 2024

10/10 Excellent

Damian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

5 Star in every way

An amazing hotel with excellent facilities.. Huge gym with all of the right equipment, a lap pool and normal swimming pool. The rooms are very spacious, modern and very comfortable.. Great views if you get a room facing the water. New shopping mall a 2 Min walk and a great shopping mall with lots of restaurants a 5 min walk near Ferris wheel. Staff are extremely helpful and friendly.
Stayed 5 nights in Jul 2024

10/10 Excellent

khenghua

Stayed 5 nights in Jun 2024

10/10 Excellent

Russell

Stayed 1 night in Jun 2024

10/10 Excellent

Asif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Pooria

Stayed 6 nights in Apr 2024

10/10 Excellent

Kin Wang, Tai Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Thanhson

Stayed 1 night in Mar 2024

8/10 Good

Matthew, Topanga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool if you like swimming lengths
Stayed 10 nights in Mar 2024

10/10 Excellent

Loo Chi Pong, Wanchai

Stayed 1 night in Dec 2023

10/10 Excellent

Peter Kar chun

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, staffs services very good
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and attention to detail needs improving

The overall stay was nice. The room was comfortable and clean. It would have been better if the reception staff paid more attention to detail though - they didn't tell us the breakfast times, opening times and services that come with the executive lounge. Food in the lobby cafe and room service is expensive and not really worth the money, but the breakfast buffet was good. Our room was not ready when we checked in so we were just told to wait - again customer service and detail was lacking for a 5 star hotel.
Stayed 3 nights in Oct 2021

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

The staff are very friend with the hotel well located. It is very near to a local park which is quite beautiful at night. It was a fantastic experience if you’re walking at night with your loved ones. Close to shopping malls as well
Stayed 1 night in May 2021

8/10 Good

simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Lei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020