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JW Marriott Hotel Shenzhen Bao'an

Property class: 5 and above

Photo gallery for JW Marriott Hotel Shenzhen Bao'an

A modern hotel with a central swimming pool, a landscaped garden, and a water feature.
A modern JW Marriott hotel with a curved glass facade and a prominent 'JW MARRIOTT' sign.
A spacious lobby with a marble reception desk, large windows, and a high ceiling with a unique light fixture.
A modern hotel room with a large window offering a city view, a sofa set, a coffee table, and a desk area.
A balcony with a view of a Ferris wheel, wicker chairs, a small table, and a potted plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$253
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
No 8 Baoxing Road, Bao'an District, Shenzhen, Guangdong, 518101
  • Place, OH Bay
    ‪8 min walk‬
  • Place, Yifang Center
    ‪15 min walk‬
  • Place, Shenzhen Uniwalk Qianhai
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Bay View, Main Tower

A hotel room with a large bed, a desk, a chair, a view of the city through large windows, and a painting on the wall.

Room, 1 King Bed, Bay View, Main Tower

  • Bay view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Bay View

A modern hotel room with a large bed, a TV, a seating area with a view of the city, and a balcony with a view of the water and buildings.

Executive Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Bay View

A hotel room with a large bed, a desk, a chair, a view of the city through large windows, and a painting on the wall.

Executive Room, 1 King Bed, Bay View

  • Bay view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a large window offering a city view.

Executive Room, 1 King Bed, City View

  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, City View (Tower)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Double Beds, City View (Tower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom, City View

A modern hotel room with a large window offering a city view, a sofa, a coffee table, and a desk with a chair.

Executive Suite, 1 Bedroom, City View

  • City view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom, Bay View

A modern hotel room with a large window offering a city view, a sofa, a desk, and a chair.

Executive Suite, 1 Bedroom, Bay View

  • Bay view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed, Bay View

A modern hotel room with a large window offering a city view, a sofa set, a coffee table, and a desk area.

Presidential Suite, 1 King Bed, Bay View

  • Bay view
  • 251 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Executive Room, 2 Double Beds, City View

  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, City View (Tower)

A hotel room with a large bed, a desk, a chair, a TV, and a large window offering a city view.

Room, 1 King Bed, City View (Tower)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed (Glory Tower)

A modern hotel room with a large bed, a sofa, a dining table, and a city view.

Executive Room, 1 King Bed (Glory Tower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Double Beds (Glory Tower)

A modern hotel room with two beds, a flat-screen TV, a city view, and a small seating area.

Executive Room, 2 Double Beds (Glory Tower)

  • City view
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Apartment, 1 King Bed (Glory Tower)

A modern hotel room with a large bed, a sofa, a TV, and a view of a Ferris wheel.

Executive Apartment, 1 King Bed (Glory Tower)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Apartment, 1 King Bed (Glory Tower)

A modern hotel room with a large bed, a seating area with a round table, and a view of a Ferris wheel through a large window.

Executive Apartment, 1 King Bed (Glory Tower)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Balcony (Glory Tower)

A modern living room with a sofa, coffee table, and a TV. There is a large window with a view of a building and a crane.

Executive Suite, 1 King Bed, Balcony (Glory Tower)

  • 92 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Vice Presidential Suite, 1 King Bed, Bay View

A modern hotel room with a large window offering a city view, a sofa set, a coffee table, and a desk area.

Vice Presidential Suite, 1 King Bed, Bay View

  • Bay view
  • 189 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Shenzhen

JW Marriott Hotel Shenzhen Bao'an puts you in the heart of Shenzhen, connected to a shopping centre and within a 20-minute stroll of OH Bay and Yifang Center. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Shenzhen Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Bao'an hotel, you'll be 3.5 km (2.2 mi) from Xin'an Nantou Ancient City and 4.7 km (2.9 mi) from Zhongshan Park.

What's nearby

  • OH Bay - 8 min walk - 0.7 km
  • Yifang Center - 15 min walk - 1.3 km
  • Shenzhen Uniwalk Qianhai - 17 min walk - 1.5 km
  • Huaqiangbei - 24 min drive - 24.7 km
  • Luohu Port - 33 min drive - 29.5 km

Getting around

  • Baohua Station - 8 min walk
  • Hong Kong Lok Ma Chau Station - 18 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 28 min drive

Restaurants

  • ‪Starbucks Reserve 星巴克臻选 - ‬14 min walk
  • ‪海門魚仔 - ‬16 min walk
  • ‪寿司郎 - ‬16 min walk
  • ‪鸿荣发 - ‬11 min walk
  • ‪Yan Ting 宴庭 - ‬6 min walk

About this property

JW Marriott Hotel Shenzhen Bao'an

JW Marriott Hotel Shenzhen Bao'an offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 27986 square feet (2600 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury JW Marriott Hotel Shenzhen Bao'an. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 463 guestrooms or units
  • 29 levels
  • 25 buildings
  • Conference rooms
  • 27986 sq ft of conference space
  • 2600 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
JW Marriott Hotel Shenzhen Bao'an offers 463 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Waterfall. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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The price is AU$125
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 220 for adults and CNY 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Shenzhen Kitchen

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 27,986 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 buildings
  • 29 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Shenzhen Bao'an

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 220 for adults and from CNY 110 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open on 23 June and close on 31 October.
  • Pool access available from 6:00 AM to 11:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

JW Marriott Hotel Shenzhen Bao'an
JW Marriott Hotel Bao'an
JW Marriott Shenzhen Bao'an
JW Marriott Bao'an
Jw Marriott Shenzhen Bao'an
JW Marriott Hotel Shenzhen Bao'an Hotel
JW Marriott Hotel Shenzhen Bao'an Shenzhen
JW Marriott Hotel Shenzhen Bao'an Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Shenzhen Bao'an?

JW Marriott Hotel Shenzhen Bao'an offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Shenzhen Bao'an?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Shenzhen Bao'an on 13 Dec 2026 start from AU$253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Shenzhen Bao'an?

Yep, JW Marriott Hotel Shenzhen Bao'an has a free self car park.

Is there a spa on site at JW Marriott Hotel Shenzhen Bao'an?

Yep, Waterfall is available for guests. You'll enjoy services like massages.

Does JW Marriott Hotel Shenzhen Bao'an have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. The pool is open 6:00 AM to 11:00 PM (Seasonal outdoor pool open from June 23 to October 31).

What luxury perks are available at JW Marriott Hotel Shenzhen Bao'an?

JW Marriott Hotel Shenzhen Bao'an features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes JW Marriott Hotel Shenzhen Bao'an a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Shenzhen Bao'an.

Is JW Marriott Hotel Shenzhen Bao'an family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Shenzhen Bao'an is a hit with families.

Are there hot tubs in the rooms at JW Marriott Hotel Shenzhen Bao'an?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott Hotel Shenzhen Bao'an serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at JW Marriott Hotel Shenzhen Bao'an?

No, JW Marriott Hotel Shenzhen Bao'an does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Hotel Shenzhen Bao'an?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Shenzhen Bao'an?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Shenzhen Bao'an?

No, pets and service animals are not allowed.

JW Marriott Hotel Shenzhen Bao'an Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 201 out of 328 reviews
Rating 8 - Good. 87 out of 328 reviews
Rating 6 - Okay. 22 out of 328 reviews
Rating 4 - Poor. 11 out of 328 reviews
Rating 2 - Terrible. 7 out of 328 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean room with all modern facilities. Fantastic views & very comfortable. Lots to see al within walking distance.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice and clean rooms
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious and we love the breakfast
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, staffs services very good
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 2 nights stay at the JW - felt like a 5* hotel, with very large and nicely appointed rooms, a lovely pool and excellent breakfast. + Room was very large, super clean and had high quality fittings + Large bathroom + Great city view from the rooms + Swimming pool is stunning + Amazing breakfast (choice and quality of options) - Gym needs better ventilation / Air Con
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, good gym

They have a full gym, large rooms, very comfortable and very close to the bay area with restaurants, etc. Breakfast could have a bit more variety in cooked dishes for a JW but overall excellent stay, my go-to for Shenzhen business trips.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are friendly and polite
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing experience, great proprerty, it is located close to a number of dining and shopping options.. five stars..
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool if you like swimming lengths
Stayed 10 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent as always. Thanks JW Marriot team.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is clean, staff were helpful. Breakfast menu and food quality is good. Good service. Surprised to have afternoon tea provided too. Like the quietness of the breakfast area. Very close to subway and the waterfront park. Very convenient. Glad that I chose this instead of the main building. This Glory Tower is a convenient option if just stay for the accommodation as I believe other facilities are at the main building.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you staff for the room decoration for my wedding anniversary
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-0
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

5 Star in every way

An amazing hotel with excellent facilities.. Huge gym with all of the right equipment, a lap pool and normal swimming pool. The rooms are very spacious, modern and very comfortable.. Great views if you get a room facing the water. New shopping mall a 2 Min walk and a great shopping mall with lots of restaurants a 5 min walk near Ferris wheel. Staff are extremely helpful and friendly.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Surprised to find myself booked into grand tower not JW Marriott baong Luckily my colleague was moved there too No pool no bar so not much good for meeting except restaurant Food was ok but nothing special
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff were less than understanding.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Gd services. Extend check out
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time stay at this hotel within 30 days. The first time was booked at Gloria Wing, and we thought it is only next building, but actually it is a 10 min walk from the main hotel. This time we booked at the main building, but the hotel still put us at Gloria Wing. Fortunately Marriott rectified and messaged us before we arrived. Everything is good, especially the executive lounge.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The lobby area is great and looks luxurious, but the rocks at the fountain look rather fake. The TV reception is not good as channels other than CCTVs could not be received. Although the coffee machine in the hall in Nepresso, but the one in the room is not, and the coffee did not taste good, machine is flimsy.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Not expected value for money spent.

We thought JW Marriott was supposed to be high end, the hotel lobby looks luxurious but were disappointed by the room we stayed in. We upgraded the room to a suite for a significant increased fee but were highly disappointed by how old the suite looked. The shower tiles are broken and furnitures look heavily worn.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+
Stayed 3 nights in Jul 2026

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