6/10 Okay
Aaron
Travelled with family and small children
11 Mar 2025
Liked: Cleanliness, staff & service
We stayed in a suite. Overall, this was a a okay stay. There were a couple of things that we didn’t like. First, the night we checked in we noticed that there was no blanket for the pull-out sofa bed. We went down to the front desk to ask if we could have one and the guy said “no.” One word. No “sorry, that’s against our policy,” or “we don’t have any extras at the moment.” Just “no.” In contrast, the woman the next morning said “of course” and rushed to get us one (she was awesome). Maybe there was a language barrier or something. Anyway, the only other complaints are that the hot tub was lukewarm… but the pool was the same temperature, which was kind of awesome, although probably not on purpose. We didn’t get to use the hot tub and would have chosen to stay somewhere else if we knew it wouldn’t be hot. There are a lot of hobos in the area, but that’s a Kent thing and not really something they have control over. The grounds were tidy, as were the building and the room. Overall, it could have been better, but it was okay.
Aaron
Stayed 2 nights in Mar 2025