4/10 Poor
Elvia
26 Feb 2026
Liked: Cleanliness
Disliked: Property conditions & facilities
I want to say the staff was great, but the room was in terrible condition. First off the main outlet was not working. So the lamps connected to the bed frame, the alarm clock, and charger were not working. After two maintenance people came by the solution ended up being to use an extension chord from the one working outlet to connect everything. I agreed but was not a good look and a tripping hazard we had to be mindful of the whole time.
Second- and worst of all, there was a metal frame under the bed and for some reason a long metal stick was sticking out of it. Was originally covered by the large comforter so I didn’t notice it until our first morning when I hit it with my bare foot. The metal cut the top of my foot open and left me bruised-which sucked on the long walks throughout my trip. I called staff about 4 times for a first aid kit but no answer. I wrapped my foot in toilet paper and went to the nearest Walgreens.
I get this place is trying to use technology and reduce interactions but when you needed an actual human it took some hunting down.
Next, the bathroom door kept coming off the hinges, and it became such a pain that we stopped trying to close it- which meant zero privacy.
Lastly, although I get it somewhat, there was no AC despite being listed. It was 80+ degrees in the room which was uncomfortable for me and my wife. We did eventually get a fan from staff that brought it down to 76. Still not ideal.
The location is great, but that’s it
Elvia
Stayed 4 nights in Feb 2026
