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4.5 out of 5

"Stay in studio room with balcony, great for 2 people. Beat and tidy and great location " More

By a verified traveller on Wed 07 Jul 2021

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Hotel Description

A luxury stay in Hervey Bay awaits you at Eden By The Bay. Within a 10-minute stroll you'll find Hervey Bay Historical Village Museum and WetSide Water Education Park within a 30-minute walk. Highlights at this property include an outdoor swimming pool, free self parking, and a spa tub.

You can enjoy a flat-screen TV with cable channels, and each apartment features a safe. Limited housekeeping is available.

Enjoy the sauna and pool loungers. Other amenities include free WiFi in public areas and laundry facilities.

With a stay at this 4-star Scarness property, you'll be 2.7 km (1.7 mi) from Stockland Hervey Bay Shopping Centre and 3.9 km (2.4 mi) from Hervey Bay Golf and Country Club.

Basic Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$141* Per night/room 26 Jul. - 27 Jul.

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Stairs Access)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Ocean View - Lift)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (Spa)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bdrm Ocean View - Lift)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Eden By The Bay ratings based on 163 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eden By The Bay

Everyone (80) Couples (50) Family (39)
5 out of 5
Stay in studio room with balcony, great for 2 people. Beat and tidy and great location

Posted by on 7 Jul. 2021

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5 out of 5
The room we occupied was small but because the layout was outstanding this was not a problem. We had everything we needed and it was very clean.

Posted by on 6 Jul. 2021

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3 out of 5
Great location. Our room wasn’t as per photos. There are some lovely rooms but we were put in a small room with 1 tiny window. Poorly ventilated and felt claustrophobic.

Posted by on 4 Jul. 2021

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5 out of 5

Posted by on 28 Jun. 2021

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5 out of 5
The property was in a great location. The apartment was very modern and well fitted out with all we required. Would definitely stay there again.

Posted by on 3 May 2021

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5 out of 5
Lovely rooms and separated from the kids. Location perfect and easy and safe parking.

Posted by on 9 Apr. 2021

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4 out of 5

Posted by on 11 Mar. 2021

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5 out of 5
Great location opp beach and great restaurants around. Enzos on the beach straight over the road and very nice.

Posted by on 12 Feb. 2021

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Comment from Hotel Management

12 Feb. 2021 by Management

Thank you for your review, we hope to see you back again.

5 out of 5
The complex was immulate, from the moment you walked through the front door, nice lobby and fresh smell. Hallways clean, outdoor pool crystal clear warm and refreshing. Rooms were stuning.

Posted by on 7 Feb. 2021

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Comment from Hotel Management

7 Feb. 2021 by Management

Thank you for your wonderful review, we do hope to see you again.

5 out of 5

Posted by on 22 Jan. 2021

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Comment from Hotel Management

7 Feb. 2021 by Management

Thank you Laura, we hope to see you again.

Property Features

Eden By The Bay offers its guests an outdoor pool, a spa tub, and a sauna. Public spaces have free WiFi. The luxury Eden By The Bay also features tour/ticket assistance, laundry facilities, and a front desk safe. Free self parking is available. This 4-star Hervey Bay apartment is smoke free.

  • 18 guestrooms or units
  • 2 buildings
  • Built in 2007
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hervey Bay, QLD (HVB) (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Eden By The Bay offers 18 accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels. Housekeeping is provided on weekdays only.

  • Flat-screen television
  • Cable channels
  • Housekeeping (weekdays only)
  • Safe
  • Toiletries (free)
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 9:30 AM - 3:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 9:30 AM - 3:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Apartment Bay
  • Eden Bay Apartment Scarness
  • Eden By The Bay Hervey Bay, Fraser Coast
  • Eden Bay Scarness
  • Eden By The Bay Hervey Bay
  • Eden By The Bay Scarness
  • Eden By The Bay Apartment
  • Eden By The Bay Apartment Scarness

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.