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Norus Providencia

3.5 star property
Apartment with a 24-hour front desk, 6-minute walk to La Chascona

Photo gallery for Norus Providencia

Family Apartment, 2 Bedrooms | Living room
Executive Apartment, 1 Bedroom
Family Apartment, 2 Bedrooms | Private kitchen
View from property
Executive Apartment, 1 Bedroom | Living room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View map
Capellan Abarzua 240, Providencia, Santiago, Región Metropolitana, 7520441
  • Place, Santiago Metropolitan Park
    ‪1 min walk‬
  • Place, Patio Bellavista
    ‪6 min walk‬
  • Place, Clinica Santa Maria
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living room

Family Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Futon

View all photos for Executive Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Futon

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About the area

Santiago

Norus Providencia places you in the centre of Santiago, within just a 15-minute stroll of La Chascona and Parque Metropolitano. .Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a furnished balcony and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a rainfall showerhead and Netflix are also available. .This pet-friendly apartment building offers concierge services, a 24-hour front desk and a terrace. Other amenities include laundry facilities, express check-in and express check-out. There's also free parking nearby, along with the convenience of an airport shuttle.
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What's nearby

  • Santiago Metropolitan Park - 1 min walk - 0.2 km
  • Patio Bellavista - 6 min walk - 0.5 km
  • Clinica Santa Maria - 7 min walk - 0.7 km
  • Parque Metropolitano - 7 min walk - 0.7 km
  • Santa Lucia Hill - 20 min walk - 1.7 km

Getting around

  • Hospitales Station - 6 min drive
  • Salvador Station - 11 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive

Restaurants

  • ‪Café del Puente - ‬5 min walk
  • ‪Les Trois Café - ‬5 min walk
  • ‪Maddox Restaurante - ‬5 min walk
  • ‪Mezcla - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Norus Providencia

Apartment with a 24-hour front desk, 6-minute walk to La Chascona
As a guest of Norus Providencia, you'll find a terrace, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Norus Providencia also features express check-in, express check-out, and a lift.

Smoking is allowed in designated areas at this 3.5-star Santiago apartment.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Built in 2010
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
Norus Providencia offers 20 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 32-inch LCD televisions come with cable channels and Netflix. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

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Norus Las Condes
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  • Kitchen
  • Washing machine
  • Dryer
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 7 kg per pet
  • Pets stay free
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: USD 150 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Proposal/romance packages
  • Safe

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 20 units
  • 5 floors
  • Built in 2010
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 6)
  • Pet deposit: USD 150 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Norus Apartments Bellavista Apartment
Norus Apartments Apartment
Norus Apartments
Norus Apartments Providencia Apartment Santiago
Norus Apartments Providencia Apartment
Norus Apartments Providencia Santiago
Norus Apartments Bellavista
Norus Providencia Santiago
Norus Providencia Aparthotel
Norus Apartments Providencia
Norus Providencia Aparthotel Santiago

Frequently asked questions

What is the cancellation policy at Norus Providencia?

Norus Providencia offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Norus Providencia a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Norus Providencia.

Is there a free airport shuttle available at Norus Providencia?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Norus Providencia?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Norus Providencia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 64 reviews
Rating 8 - Good. 18 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to good restaurant bella vista.
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Run down. No attempt to fix TV for 4 days

Run down. Very dated. Has been in need of repair for some time. Mold near bathtub. Rust on metal trim. Warped wood floors near bathroom. TV broke on second day and they told me to flip a switch after I followed up. Then nothing for 3 days. Room did not match picture in confirmation email. Water leaking from refrigerator, so we put down a towel to soak it up. Cleaning crew just removed the towel, but nothing done to fix the issue. Neighborhood not as bad as some other reviews. Daily housekeeping was nice.
Stayed 6 nights in Jan 2024

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelly Ann

Stayed 11 nights in Jun 2023

10/10 Excellent

Kelly Ann

Liked: Cleanliness, amenities, property conditions & facilities
A thoroughly enjoyable situation, location & environment, but I should recommend you speak Spanish because you will be disadvantaged. Everyone was overwhelmingly kind to me & I will return on my next vacation if possible!!! Stay at Norus , call Camilla en el despacho 🔑

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, amenities
For safety reason it not convenient to walk on the streets especially at night
Stayed 21 nights in Feb 2023

10/10 Excellent

Klaus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will advise to stau on this property. Very good service and good value for the money
Stayed 1 night in Mar 2023

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities
Nice room but not the one pictured. No cutlery. Lots of neighborhood dogs that like to bark through the night.
Stayed 3 nights in Mar 2023

8/10 Good

JAIME

Liked: Cleanliness, room comfort
Nice place
Stayed 5 nights in Feb 2023

10/10 Excellent

Micheal

Liked: Cleanliness, room comfort
Great neighborhood location. Walkable to things to do, dinner, drinks and public transportation.
Stayed 3 nights in Oct 2022

8/10 Good

escarlett, new york

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good staying in this apartment, very close to good bars and restaurants
Stayed 2 nights in Dec 2020

10/10 Excellent

Camilo, Barcelona

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay in Norus Apartment mainly because the apt. is located in a nice cosy building in a very pleasant, quite and safe neighborhood. The apt. itself is quite comfortable very spacious and nicely decorated. The staff from Norus was very kind and helpful. It is walking distance from Bellavista a zone of bars and restaurants but not that closed to areas where business and tourism is conducted. The only thing that I didn't like is that they ask passengers to do their own dishes, in pandemic time a deep thorough clean of dishes is appreciated, other that that everything was perfect and I would strongly recommend these apartments to anyone traveling to Santiago de Chile, specially if you are looking for a quite place with nice views to the mountains.
Stayed 4 nights in Nov 2020

2/10 Terrible

Jeff, Guelph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to the recent civil unrest, riots, marches and government enforced military curfews my partner and I were forced to abandon our last week in Santiago for our own safety and head home. We tried to cancel and recoup some financial losses, including Norus Apartments who denied us any refund. While I fully understand nonrefundable accommodations, I think that the contract gets nullified when the neighborhood your rental in is under siege. Beyond the fact that it was physically dangerous for us to even try to spend our last week there, food and resourves were limited, most restaurants and bars either closed or only open a few hours. Even the front desk at this hotel was reduced to only be open from 11am until 2pm...which also should forfeit the contract becUse 24 hour staff and security was offered as part of the stay. Expedia did the bare minimum to extract some sort of refund or hell...even an apology from Norus Apartments. I will be back in Santiago at some point in the future, and will make sure to book through another agency and not secure any Norus Apartment or any other holding this company may have in the area. Stay far away from this company.
Stayed 6 nights in Oct 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value appartment

This property is very comfortable and a great location very close to all the restaurant and bars. I would definitely stay here again and recommend to anyone looking for a good value accommodation and very quiet
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfectly located. I did not like that my balcony door seemed to be opened when I had not opened it.
Stayed 9 nights in Mar 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Highly recommended, great location - near great restaurants and at the same time very quiet area.
Stayed 2 nights in May 2018

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Bruno

Liked: Amenities
Nothing
Stayed 1 night in Apr 2024

6/10 Okay

Geova Éder

Travelled with group
Liked: Cleanliness

Razoável , pra uma viagem curta compensa

Foi uma boa estadia , a localização é boa , mas o quarto precisa de muitos reparos e uma modernização seria bem-vinda ! Infelizmente o Wi-Fi não funcionava no quarto , o que dificultou muito e o aquecedor não estava funcionando em um dos quartos
Stayed 4 nights in Jun 2023

8/10 Good

Caroline Luize Baréa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
O local é muito bom e compatível com as fotos do anúncio. Apenas o wifi deixou a desejar por ter um sinal muito fraco.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

A éviter

Mauvaise communication, malgré nos essais pour résoudre un problème de réservation ils ne nous ont pas répondu (14 appels). En arrivant à l’hôtel pas de personnel en réception et ils nous ont laissé sans logement pour la nuit.
Stayed 1 night in Apr 2023

4/10 Poor

mauricio

Travelled with family
Disliked: Cleanliness, room comfort

Muy regular

El apartamento es muy pequeño e incómodo. Esta muy mal tenido. Muy mal aseo. No se recomienda
Stayed 1 night in Dec 2022

8/10 Good

Cristian

Travelled with family
Stayed 1 night in Jun 2022

10/10 Excellent

RENE

Stayed 1 night in Feb 2022