Four Points by Sheraton Santiago

3.5 star property

Room options

Deluxe Two Double Room With City View

  • Sleeps 2

Deluxe King Room with City View

  • Sleeps 2

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(29 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Corner

Deluxe Suite, 1 King Bed, Corner

Deluxe Suite, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Bed Room

  • Sleeps 2

Junior Suite, 1 King To 1 King Suite, Corner Room

  • Sleeps 2

Deluxe Suite, 1 King To 1 King Suite, Corner Room

  • Sleeps 2

Deluxe Guest Room, King To 1 King And 1 Queen

  • Sleeps 2

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About the area

Santiago

Four Points by Sheraton Santiago puts you in the centre of Santiago, 0.4 km (0.3 mi) from Costanera Center and 2.5 km (1.6 mi) from Clinica Santa Maria. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Buganvilia Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Bar 111 is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool and gym. 5 meeting rooms, a business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Providencia hotel, you'll be 3.7 km (2.3 mi) from San Cristobal Hill and 4.9 km (3.1 mi) from National History Museum.

What's nearby

  • Sculpture Park - 4 min walk - 0.4 km
  • Drugstore - 4 min walk - 0.4 km
  • Costanera Center - 5 min walk - 0.4 km
  • Gran Torre Santiago - 6 min walk - 0.5 km
  • Clínica Indisa - 13 min walk - 1.2 km

Getting around

  • Los Leones Station - 4 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 25 min drive

Restaurants

  • ‪Café Ka - ‬1 min walk
  • ‪Baco - ‬1 min walk
  • ‪Piso Uno - ‬1 min walk
  • ‪Buganvilia Restaurant & Bar - ‬1 min walk
  • ‪Le Bistrot - ‬1 min walk

About this property

Four Points by Sheraton Santiago

Four Points by Sheraton Santiago offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, 5 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Santiago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 2002
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Four Points by Sheraton Santiago offers 127 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (CLP 9,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CLP 18,000 to 20,000 for adults and CLP 18,000 to 20,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 111
  • Buganvilia Restaurant
  • Terraza Beer Garden

Things to do

  • Bicycle storage
  • Health club
  • Library
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 45000.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in November and close in April.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

FOUR POINTS SANTIAGO

FOUR POINTS SHERATON Hotel SANTIAGO

FOUR POINTS SHERATON SANTIAGO

SANTIAGO FOUR POINTS

SHERATON FOUR POINTS SANTIAGO

SHERATON SANTIAGO FOUR POINTS

Four Points Sheraton Santiago Hotel

4 Points By Sheraton Santiago

Four Points By Sheraton Santiago Hotel Santiago

Four Points by Sheraton Santiago Hotel

Four Points by Sheraton Santiago Santiago

Four Points by Sheraton Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Santiago?

Four Points by Sheraton Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Santiago?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Santiago on 29 May 2026 start from AU$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Santiago?

Yep, Four Points by Sheraton Santiago has a secured covered self car park for CLP 9000 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Four Points by Sheraton Santiago have a pool?

Four Points by Sheraton Santiago has a seasonal outdoor pool. The pool is open from November to April.

What luxury perks are available at Four Points by Sheraton Santiago?

Four Points by Sheraton Santiago features a health club, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Four Points by Sheraton Santiago a romantic place to stay?

Al fresco dining and winery tours, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Four Points by Sheraton Santiago.

Is Four Points by Sheraton Santiago family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Santiago is a hit with families.

Does Four Points by Sheraton Santiago serve breakfast?

You bet, buffet breakfast is offered on weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Santiago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Four Points by Sheraton Santiago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Santiago?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Santiago?

No, pets are not allowed.

Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 368 out of 692 reviews
Rating 8 - Good. 233 out of 692 reviews
Rating 6 - Okay. 61 out of 692 reviews
Rating 4 - Poor. 18 out of 692 reviews
Rating 2 - Terrible. 12 out of 692 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

olga

Stayed 7 nights in Feb 2026

8/10 Good

Wanderson

Stayed 7 nights in Jan 2026

10/10 Excellent

Michael, Sammamish

Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo A C

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, with a wonderful view. Its very close to Costanero Mall, restaurants, bar and coffee shops. Good breakfast, with many options. I really enjoyed my time at the place
Stayed 2 nights in Jan 2026

10/10 Excellent

JACOB

Liked: Cleanliness, amenities, property conditions & facilities
Fast and nice
Stayed 1 night in Jan 2026

10/10 Excellent

Manish, Watford

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel with small pool
Stayed 1 night in Jan 2026

8/10 Good

Dennis, Santiago

Stayed 1 night in Jan 2026

10/10 Excellent

MARCOS

Stayed 8 nights in Jan 2026

10/10 Excellent

Marcio José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael, Sammamish

Stayed 1 night in Jan 2026

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service
Excellent
Stayed 2 nights in Jan 2026

8/10 Good

Glauco

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice area.
Stayed 2 nights in Dec 2025

8/10 Good

Ryan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, friendly staff, tasty breakfast, good area
Stayed 1 night in Dec 2025

10/10 Excellent

Carly

Liked: Cleanliness, property conditions & facilities
Totally equipped for what we wanted
Stayed 1 night in Dec 2025

4/10 Poor

Roi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola No me gustó ya que desde el primer día todo estuvo mal. Ej: jabón, shampoo y acondicionador vacíos, informé y un día pusieron uno, al siguiente día otro y me tocó a mí bajar para que me dieran el tercero (el acondicionador). La habitación olía mal, asumo que la alfombra tiene mucho que ver en esto, el baño olía a cañeria, la ducha siempre que la "limpiaban" la dejaban con pelos y hay moho en las esquinas (opte por no aceptar las "limpiezas" algunos días). No me gustó nada, pensé que al informar esto me harían cambio de habitación ya que me estaba quedando más de 7 noches, pero no, decían "lo arreglaremos" y al final preferí callarme ya que me siento incómoda de tener que pedir cosas básicas al uno hospedarse. En fin, no repetiría tampoco recomendaría. Calidad precio no es compatible.
Stayed 7 nights in Dec 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service
Yes
Stayed 7 nights in Nov 2025

10/10 Excellent

Anu

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Masatoshi

Stayed 2 nights in Nov 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender Angelica, housekeeping staff, restaurant staff, front desk staff, and doorman are all exceptionally professional in the performance of their duties. And each of them made me feel genuinely welcome to stay in their hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, room comfort
O hotel atendeu nossa expectativa. Merece destaque a atenção de seus funcionários, sempre gentis e prestativos. A estrutura do quarto e a localização também merece reconhecimento.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chiu Shing

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 2 nights in Oct 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful city and nice hotel close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Juan martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, la gente , la atencion y sobre todo las personas que limpian , me olvide 2 camperas y me la recogieron y las recibi 10 dias deapues, gracias
Stayed 1 night in Sep 2025

10/10 Excellent

Rinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
The locativo
Stayed 6 nights in Jul 2025

6/10 Okay

Adalberto

Travelled with family
Disliked: Staff & service

Good expctation but the end

I had high expectations, but what happened on the last day marked my stay. I forgot my GoPro inside the locker with all the videos from our trip. I contacted the hotel, but they initially informed me they hadn't found it. I requested the hallway video from my floor. They replied me that found the camera, but I've been contacting them for 15 days, and each day there are more difficulties in getting it delivered. My family stay lasted from July 22nd to 29th, 2025. I'm losing hope of getting it back.
Stayed 7 nights in Jul 2025