2/10 Terrible
Andrew
25 Sept 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have regularly enjoyed my stays at the property itself. Its great for the price, pet friendly, support available 24hrs, laundry facilities, vending machines and plenty of parking.The management however, one person in particular by the name of Samantha, is likely the most unprofessional and rude person in a management position that I have ever had the displeasure of meeting. Unethical and unprofessional to the point of being borderline unlawful. If it were a crime to discriminate against people according to what type of mood you are in, then this person should not be the face or representation of this or any other business. After several (at least 3) different instances where empathy, fairness and decency would have played a major factor in the outcome of the situation, I have personally witnessed this person make a completely bias decision and judgment against a paying customer and then retract her words once complained about. In a profession where "Guests" and "Service" are of such importance that the business depends upon it, I am positive that Motel 6 has many eager canidates who would be a welcome change to the face of this beloved motel.
Andrew
Stayed 2 nights in Sep 2025