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The Looking Glass Hotel

2.0 star property
Hotel in San Juan, near Casino del Mar at La Concha Resort

Photo gallery for The Looking Glass Hotel

Terrace/patio
Reception
First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area
Meeting facility
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Place, San Jorge Children's Hospital
    ‪4 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪6 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Standard Room

Egyptian cotton sheets, premium bedding, memory-foam beds, desk

Queen Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Standard Room

King Standard Room

King Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe Room

Queen Deluxe Room

Queen Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite

Traditional Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Basic Room

Queen Basic Room | Bathroom

Queen Basic Room

9.6 out of 10
Exceptional
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Budget Queen

First Floor Budget Queen

First Floor Budget Queen

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard

First Floor ADA Queen Standard

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area

First Floor Deluxe Suite (2 Twin XLs or 1 King)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

About the area

San Juan

At The Looking Glass Hotel you'll be 2.3 km (1.5 mi) from Casino del Mar at La Concha Resort and 3.1 km (1.9 mi) from Condado Beach. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel has free WiFi in public areas and a terrace. .With a stay at this Santurce hotel, you'll be 3.8 km (2.4 mi) from Pan American Pier and 3.7 km (2.3 mi) from Puerto Rico Convention Center.

What's nearby

  • San Jorge Children's Hospital - 4 min walk - 0.4 km
  • Museo de Arte de Puerto Rico - 6 min walk - 0.6 km
  • Calle Loiza - 10 min walk - 0.9 km
  • Casino del Mar at La Concha Resort - 2 min drive - 2.3 km
  • Jose Miguel Agrelot Coliseum - 2 min drive - 2.4 km

Getting around

  • Sacred Heart Station - 14 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪☕Abracadabra Counter Cafe☕ - ‬1 min walk
  • ‪La Pizzarra - ‬2 min walk
  • ‪787 Coffee Co - ‬1 min walk
  • ‪La Terraza de Bonanza - ‬4 min walk
  • ‪Taberna Selfie - ‬4 min walk

About this property

The Looking Glass Hotel

Hotel in San Juan, near Casino del Mar at La Concha Resort
The Looking Glass Hotel offers its guests a terrace. Public spaces have free WiFi.

This San Juan hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
The Looking Glass Hotel offers 20 air-conditioned accommodations with complimentary bottles of water and free toiletries. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers with a rainfall showerhead. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (76 centimetre high)
  • Height-adjustable showerhead
  • Roll-in shower (145 centimetre wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (61 centimetre high)
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

Frequently asked questions

Are there any beaches close to The Looking Glass Hotel?

The closest beach to The Looking Glass Hotel is Condado Beach (2.7 km).

What makes The Looking Glass Hotel a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Looking Glass Hotel.

Is there a free airport shuttle available at The Looking Glass Hotel?

No, The Looking Glass Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Looking Glass Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Looking Glass Hotel?

No, only service animals are allowed.

The Looking Glass Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 309 reviews
Rating 8 - Good. 49 out of 309 reviews
Rating 6 - Okay. 19 out of 309 reviews
Rating 4 - Poor. 5 out of 309 reviews
Rating 2 - Terrible. 3 out of 309 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguelangel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Was great
Stayed 1 night in Nov 2025

10/10 Excellent

Rita, Vancouver

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, friendly staff, great location. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine, Hurricane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room.
Stayed 1 night in Nov 2025

8/10 Good

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning in the room was excellent. The staff esp. Xavier were very helpful. The room was clean and tidy.
Stayed 1 night in Nov 2025

6/10 Okay

Penni

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was in a location with walkable restaurants and easy to uber to and from. It was clean and staff were helpful and friendly. The lower rating was due to the extremely small room and lack of sound insulation. It was VERY loud throughout the night. Impossible to sleep.
Stayed 1 night in Nov 2025

8/10 Good

seretha

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and nice in the lobby and so was the room. You can park on the street it pay $25 to park in a lot about a block away. The only thing I didn’t like was the sign the the towels. What towels you don’t use they don’t wash, but they could have been touched.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Stayed 5 nights in Nov 2025

10/10 Excellent

Hayward

Travelled with family
Liked: Cleanliness, staff & service, amenities
You will see us again soon!
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

LOUISA, Springfield Garden

Liked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for one night before a cruise. Very clean and perfect for my stay. There is no elevator, however, the staff will assist with taking the luggage up and down. I booked a room on the first floor, but was placed on the second floor. Very kind and professional staff. Definitely recommend this hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was a nice room. No elevator so be aware of that. Not terribly roomy but very comfortable bed and walkable for coffee shops and restaurants.
Stayed 1 night in Oct 2025

10/10 Excellent

Lizaydee

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love this place.
Stayed 1 night in Oct 2025

10/10 Excellent

annia

Stayed 2 nights in Oct 2025

10/10 Excellent

annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my second time staying here and i really love it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Very clean. Minimalistic look. Easy check in system. Front desk staff was always responsive. I only stayed one night because I had an early morning flight but definitely enjoyed my stay. 1 con is the walls are quite thin, you can hear people coming up the steps, phone conversations, the works. But they give earplugs.
Lounging area.
Queen room.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Liked: Cleanliness
Ok to stay for a night . It is clean but many updates are still needed
Stayed 1 night in Oct 2025

8/10 Good

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, it was clean, neat and beautiful. I do wish there was a mini fridge in the rooms that would’ve helped me out a lot it was really inconvenient. Staff was nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Cesar A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy room, great staff, easy check in and check out.
Stayed 1 night in Oct 2025

10/10 Excellent

McKayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this experience would definitely recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Super clean and quiet! Really cozy!
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025

10/10 Excellent

Ira

Stayed 1 night in Sep 2025

10/10 Excellent

Qumer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Andrea

Stayed 2 nights in Sep 2025