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HiBird- Apartment and Suites Hotel

4.0 star property

Photo gallery for HiBird- Apartment and Suites Hotel

View from room
Two Bedroom Penthouse | Terrace/patio
Outdoor pool
Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is AU$295
includes taxes & fees
12 May - 13 May

Explore the area

View map
1112 Av. Ashford, San Juan, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪2 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪3 min walk‬
  • Place, Atlantic Beach
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment West with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment West with balcony

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment East with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment East with balcony

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Penthouse

View from room

Two Bedroom Penthouse

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite Plus

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio Suite Plus

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Apartment

LED TV, Netflix, Hulu, streaming services

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for 4 Bedroom Apartment with balcony

LED TV, Netflix, Hulu, streaming services

4 Bedroom Apartment with balcony

  • 4 bedrooms
  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Apartment with balcony

View from room

3 Bedroom Apartment with balcony

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Three Bedroom Penthouse

LED TV, Netflix, Hulu, streaming services

Three Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Queen Room with Private Hot Tub

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Double Queen Room with Private Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Room with Private Hot Tub

King Room with Private Hot Tub

King Room with Private Hot Tub

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

San Juan

HiBird- Apartment and Suites Hotel places you steps from Casino del Mar at La Concha Resort and within a 15-minute stroll of Condado Beach. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .Enjoy the outdoor swimming pool and Hot tub. The hotel's restaurant is a nice spot to grab a bite. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .With a stay at this 4-property class Condado hotel, you'll be 2.6 km (1.6 mi) from Pan American Pier and 2.8 km (1.7 mi) from Puerto Rico Convention Center.

What's nearby

  • Parque La Ventana al Mar - 2 min walk - 0.3 km
  • Casino del Mar at La Concha Resort - 3 min walk - 0.3 km
  • Atlantic Beach - 3 min walk - 0.3 km
  • Plaza Antonia Quinones - 7 min walk - 0.6 km
  • Condado Beach - 15 min walk - 1.3 km

Getting around

  • Domenech Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 23 min drive

Restaurants

  • ‪Pannes - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬2 min walk
  • ‪El Refrán - ‬1 min walk
  • ‪Serafina - ‬2 min walk
  • ‪The Oyster Shack - ‬2 min walk

About this property

HiBird- Apartment and Suites Hotel

There's a restaurant on site. WiFi is free in public spaces. HiBird- Apartment and Suites Hotel offers its guests an outdoor pool and a hot tub. Multilingual staff, gift shops/newsstands, and concierge services are also featured at HiBird- Apartment and Suites Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Juan hotel is smoke free.

  • 53 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Lift
  • No smoking on site
  • Dining venue
HiBird- Apartment and Suites Hotel offers 53 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

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  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 859 reviews
The price is AU$318
includes taxes & fees
10 May - 11 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

Frequently asked questions

What is the cancellation policy at HiBird- Apartment and Suites Hotel?

HiBird- Apartment and Suites Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HiBird- Apartment and Suites Hotel?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at HiBird- Apartment and Suites Hotel on 12 May 2026 start from AU$295, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HiBird- Apartment and Suites Hotel?

Yep, HiBird- Apartment and Suites Hotel has a covered self car park for USD 20 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to HiBird- Apartment and Suites Hotel?

Yep, HiBird- Apartment and Suites Hotel is a short 13-minute walk from Condado Beach.

Does HiBird- Apartment and Suites Hotel have a pool?

HiBird- Apartment and Suites Hotel has an outdoor pool.

What makes HiBird- Apartment and Suites Hotel a romantic place to stay?

1 hot tub and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at HiBird- Apartment and Suites Hotel.

Is there a free airport shuttle available at HiBird- Apartment and Suites Hotel?

No, HiBird- Apartment and Suites Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at HiBird- Apartment and Suites Hotel?

Yep, you can grab a meal at HiBird- Apartment and Suites Hotel's onsite restaurant.

What time are check-in & check-out at HiBird- Apartment and Suites Hotel?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at HiBird- Apartment and Suites Hotel?

No, only service animals are allowed.

HiBird- Apartment and Suites Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 335 out of 466 reviews
Rating 8 - Good. 78 out of 466 reviews
Rating 6 - Okay. 34 out of 466 reviews
Rating 4 - Poor. 8 out of 466 reviews
Rating 2 - Terrible. 11 out of 466 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tabari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, comfortable, and very clean. The staff, especially Hector were so nice and helpful. They made our stay so welcoming and fun.
Stayed 4 nights in Jan 2026

10/10 Excellent

Liz

Stayed 4 nights in Jan 2026

10/10 Excellent

Romelia

Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy and staff was friendly and welcoming. Room was modern and clean. Pool area was great. The location is in the heart of everything. Would love to stay here again
Stayed 2 nights in Jan 2026

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Nelida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a 3 minute walk to the beach. Near great restaurants. The staff was excellent and super helpful!!! My daughter has stayed here twice and she referred the property. It’s a 20 minute drive to airport. I will definitely stay there again!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
The staff were friendly and the rooms were clean. We stayed 3 nights in 2 different rooms because we were stranded in PR due to snowstorm Fern that hit the US. Our 2nd room with 2 queen beds smelled of urine. We think it was because a family with a little one stayed in the room before us.
Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Stayed 3 nights in Oct 2025

2/10 Terrible

james

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shower would not get hot . The room was damp . The sheets felt wet . The hotel parking was cramped . No pool really . Lack of space and amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Kysha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff Very clean Great location
Stayed 1 night in Jan 2026

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. The staff was outstanding. Hector and Raphael were outstanding.
Stayed 4 nights in Jan 2026

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned, it smelled amazing, the staff was so nice and welcoming. The bed was so comfortable.
Stayed 2 nights in Jan 2026

8/10 Good

James, South Orange

Stayed 4 nights in Jan 2026

10/10 Excellent

Anja

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment hotel, very friendly and helpful staff, close to the beach with sun beds and umbrellas provided by the hotel beach club, nice and calm pool area, and vibrant neighborhood with restaurants and bars.
Stayed 6 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great Location, very great location. Good restaurants around. Very clean. Check In- out quick. Self Parking at the hotel. Awesome pool and hot tub area
Stayed 3 nights in Jan 2026

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff were very friendly and helped with all our needs.
Stayed 3 nights in Jan 2026

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2025

6/10 Okay

Peter

Liked: Cleanliness
The self serve approach only gets you so far… place was understaffed and while some staff were very nice others were clueless.
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was small, but well equipped, a/c worked very well. Great location. Lots of walkable restaurants, bars and shops. Short distance to Old town. Helpful employees. We’d stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tracey

Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful fantastic! Friendly staff, nice rooftop pool!
Stayed 1 night in Jan 2026

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. I would recommend this hotel great location, and great staff. Also very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Kalina

Stayed 6 nights in Jan 2026