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SureStay Plus Hotel by Best Western San Jose Central City

Property class: 2.5

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Lobby
A hotel room with two beds, a desk, a TV, and artwork on the walls.
A restaurant with a buffet, tables, chairs, a clock, and a TV on the wall.
A reception area with two wooden reception desks, a water dispenser, and a seating area with chairs.
A pool area with two hot tubs, lounge chairs, and a stone wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$171
includes taxes & fees
9 Sept - 10 Sept

Explore the area

View map
2650 Monterey Hwy, San Jose, CA, 95111
  • Place, Nor Cal Laser Tag
    ‪5 min walk‬
  • Place, Santa Clara Paintball
    ‪5 min walk‬
  • Place, Santa Clara County Fairgrounds
    ‪18 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for 1 King Bed,Non Smoking

A hotel room with a bed, two bedside lamps, a nightstand, a dresser, a mirror, and a painting on the wall.

1 King Bed,Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed,Non Smoking,Balcony,Pool View

A hotel room with a bed, desk, chair, lamps, and a mirror.

1 King Bed,Non Smoking,Balcony,Pool View

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed,Non Smoking,Jetted Tub

A hotel room with a bed, a nightstand, a mirror, a wall-mounted painting, and a door.

1 King Bed,Non Smoking,Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a desk with a computer, a television, and a bathroom visible in the background.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

A hotel room with a bed, desk, chair, TV, and two lamps.

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and artwork on the walls.

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a desk with a computer, a television, and a bathroom visible in the background.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a flat-screen TV, a wooden dresser, a bed, a chair, a bedside table with a lamp, and a bathroom visible through an open door.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(54 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, and a TV.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a bathroom with a mirror and sink.

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

A hotel bathroom with a wooden wardrobe, a sink with a mirror, and a towel rack.

Standard Room, 1 King Bed, Balcony, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, a mirror, and a wardrobe.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a computer, a television, and a minibar.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a desk with a lamp, a television, a microwave, and a mini-fridge.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, desk, chair, and a microwave.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

San Jose

SureStay Plus Hotel by Best Western San Jose Central City puts you in the centre of San Jose, 1.2 km (0.8 mi) from Santa Clara County Fairgrounds and 3.5 km (2.2 mi) from CSU San Jose State University. Highlights at this hotel include free buffet breakfast, free self-parking and a sauna. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of limited parking. .Sights within a 10-minute drive of this South San Jose hotel include San Jose McEnery Convention Center and San Jose Center for the Performing Arts.

What's nearby

  • Nor Cal Laser Tag - 5 min walk - 0.5 km
  • Santa Clara Paintball - 5 min walk - 0.5 km
  • Santa Clara County Fairgrounds - 18 min walk - 1.5 km
  • San Jose McEnery Convention Center - 7 min drive - 7.5 km
  • SAP Center at San Jose - 7 min drive - 7.9 km

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪The Boiling Crab - ‬18 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

SureStay Plus Hotel by Best Western San Jose Central City offers its guests a sauna and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, meeting rooms, and limo/town car service. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western San Jose Central City. Limited free parking is available on a first-come, first-served basis.

This San Jose hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Lift
  • No smoking on site
  • 1 conference room
SureStay Plus Hotel by Best Western San Jose Central City offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

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  • Pool
  • Breakfast included
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay films

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October and November:
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western San Jose Central City?

Yep, SureStay Plus Hotel by Best Western San Jose Central City has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on 9 Sept 2026 start from AU$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western San Jose Central City serve breakfast?

You bet, free buffet brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western San Jose Central City?

No, SureStay Plus Hotel by Best Western San Jose Central City does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at SureStay Plus Hotel by Best Western San Jose Central City?

No, only service animals are allowed.

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1005 reviews
Rating 8 - Good. 272 out of 1005 reviews
Rating 6 - Okay. 109 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 90 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cherryl

Liked: Cleanliness, staff & service
Very nice place to stay the staff are all very good the breakfast is good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cherryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice place to stay
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Quintin

Parking was trouble free and breakfast was a nice touch.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Maricella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jacob

Liked: Cleanliness
The room was clean and the breakfast was nice.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Ma Carminia

Liked: Cleanliness
Breakfast and parking were just okay.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

luvy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were helpful. Everything else was a negative.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good and the breakfast I feel that it can be a lil better.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were well maintained and access was simple.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Enrrique

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean breakfast was hot and fresh and the staff was great thank you very much!!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very pleasant. Clean, quiet and very roomy room at a very reasonable price.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was very friendly. Morning breakfast was good. Had omelettes, turkey, sausage, bacon, cereal, oatmeal, bagels, toast, orange juice, and coffee.. Each room only has 2 towels so we had to ask for extras. Would be great to have more parking lots.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Damaia

Liked: Cleanliness, staff & service, amenities
The staff, especially Dinesh at check-in were all friendly and helpful during the stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Staying in town for wedding events and needed something budget friendly but convenient. This worked perfectly. Easy parking, even arriving late, friendly staff, clean spacious rooms, and great breakfast spread. Enjoyed my stay and will definitely be a repeat customer if I need to stay in San Jose again. Additionally, for those with lots of luggage or other needs, they had a roomy elevator to take you to the second floor. 10/10 recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cherryl

Liked: Cleanliness, staff & service
Very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was second avalanche came and got me and the night manager came to make sure I was OK
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lashawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Nhung

Liked: Cleanliness, staff & service, property conditions & facilities
Great and affordable place
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Staff was nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Wendy

Liked: Staff & service
We did not feel safe as it says it’s a hotel but us a motel with rooms on the outside
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Bill

Disliked: Staff & service, amenities
The hot tub and pool not working I don’t know why hotels always advertise about having hot tub and pool. Then you get there always heater out ! Room was ok good not great but just good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness
Very quiet hotel
Stayed 1 night in Oct 2025