See all properties
Save

The Row Hotel, BW Signature Collection

3.0 star property

Photo gallery for The Row Hotel, BW Signature Collection

Breakfast area
Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)
Exterior
Breakfast area
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is AU$234
includes taxes & fees
16 May - 17 May

Explore the area

View map
2404 Stevens Creek Blvd, San Jose, CA, 95128
  • Place, Westfield Valley Fair Shopping Mall
    ‪8 min walk‬
  • Place, Santana Row Shopping Center
    ‪11 min walk‬
  • Place, Winchester Mystery House
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory-foam beds, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker

  • Sleeps 4

1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker

  • Sleeps 2

2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Mini Fridge, Coffee and Tea Maker

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, 2 Flat Screen Tvs, Living Room, Dining Table, Work Desk, Sofa

  • Sleeps 2

You may also like

Ad

Hilton Garden Inn San Jose Airport

Rosemary
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,117 reviews
The price is AU$175
includes taxes & fees
29 May - 30 May
Hilton Garden Inn San Jose Airport

About the area

San Jose

At The Row Hotel, BW Signature Collection you'll be within just a 15-minute stroll of popular places like Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. Highlights at this hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers a 24-hour fitness centre, a 24-hour front desk and express check-in. Plus you'll find express check-out and a vending machine. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .This 3-property class San Jose hotel is 1.8 km (1.1 mi) from Winchester Mystery House and 3.7 km (2.3 mi) from SAP Center at San Jose.

What's nearby

  • Westfield Valley Fair Shopping Mall - 8 min walk - 0.7 km
  • Santana Row Shopping Center - 11 min walk - 1.0 km
  • San Jose Municipal Rose Garden - 15 min walk - 1.3 km
  • Winchester Mystery House - 20 min walk - 1.7 km
  • Rosicrucian Egyptian Museum - 3 min drive - 1.5 km

Getting around

  • Race Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬19 min walk
  • ‪Lady M Cake Boutique - ‬10 min walk
  • ‪CoCo Fresh Tea & Juice - ‬19 min walk
  • ‪Maison de Patisserie - ‬19 min walk
  • ‪Sarku Japan - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

The Row Hotel, BW Signature Collection offers its guests a 24-hour fitness centre, a vending machine, and express check-in. The front desk is open around the clock. Free self parking is available.

This 3-star San Jose hotel is smoke free.

  • 55 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • No smoking on site
The Row Hotel, BW Signature Collection offers 55 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 48-inch Smart televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains.

Similar properties

Exterior
Holiday Inn San Jose - Silicon Valley by IHG
Rosemary
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 1,110 reviews
The price is AU$195
includes taxes & fees
25 May - 26 May
Holiday Inn San Jose - Silicon Valley by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Vending machine

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

Frequently asked questions

Is parking available at The Row Hotel, BW Signature Collection?

Yep, The Row Hotel, BW Signature Collection has a free self car park.

How much does it cost to stay at The Row Hotel, BW Signature Collection?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at The Row Hotel, BW Signature Collection on 16 May 2026 start from AU$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Row Hotel, BW Signature Collection?

No, The Row Hotel, BW Signature Collection does not offer an airport shuttle service.

What time are check-in & check-out at The Row Hotel, BW Signature Collection?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Row Hotel, BW Signature Collection?

Cats and dogs are welcome at The Row Hotel, BW Signature Collection, with food and water bowls on offer. Just so you know, there's a limit of one pet.

The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 314 out of 547 reviews
Rating 8 - Good. 111 out of 547 reviews
Rating 6 - Okay. 56 out of 547 reviews
Rating 4 - Poor. 33 out of 547 reviews
Rating 2 - Terrible. 33 out of 547 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sandra

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025

10/10 Excellent

Violet

Stayed 1 night in Jan 2026

8/10 Good

Molly

Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities
clean room, nice breakfast - but what stood out was the virtual checkout clerk from Nigeria - that was too weird ..
Stayed 2 nights in Feb 2026

10/10 Excellent

Marilyn, Monterey Park

Liked: Cleanliness, amenities, property conditions & facilities
I love it , also they provide excellent breakfast.
Stayed 1 night in Feb 2026

6/10 Okay

Sharareh

Business traveller
Disliked: Amenities
Noise level, minimal amenities inside the room, stains on fitted bedsheet, and unable to figure out the ingredients in the breakfast items because the server was unable to communicate in the local language.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeremie

Business traveller
Liked: Cleanliness, staff & service, amenities
Very polite staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location! We seem to always book this hotel Everytime we are in San Jose. Friendly staff and very clean rooms
Stayed 1 night in Jan 2026

8/10 Good

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Rene

Stayed 1 night in Jan 2026

8/10 Good

Jim

Stayed 2 nights in Jan 2026

10/10 Excellent

Veronica

Stayed 3 nights in Jan 2026

4/10 Poor

Kim, Cayucos

It was ok but weird a lil weird. Breakfast is just ok. Room was clean. A computer guy is
Stayed 1 night in Jan 2026

10/10 Excellent

Lucas

Stayed 1 night in Jan 2026

10/10 Excellent

Jailynn

Stayed 3 nights in Jan 2026

10/10 Excellent

Selina Keochai, Madera

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cute and clean place. Very quiet.
Stayed 1 night in Jan 2026

8/10 Good

Itzel, Madera

Stayed 1 night in Jan 2026

6/10 Okay

Marissa

Stayed 1 night in Jan 2026

10/10 Excellent

Hua

Stayed 2 nights in Jan 2026

10/10 Excellent

ANGELIQUE

Stayed 2 nights in Jan 2026

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in /out was great. They are able to meet our special requests. Outreach with technology was very good. Only concern was the “standard” height for some items. As a 5’2” woman, I was not able to properly wash my face nor brush my teeth over the sink. Design was made for much taller people, as the tall sink is set a few inches away from the counter edge. Looks great, but not practical for short people. Parking was convenient. Location is convenient to many highways, shopping and Santana Row.
Stayed 1 night in Jan 2026

10/10 Excellent

jerry

Stayed 2 nights in Dec 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and smelled so good
Stayed 1 night in Dec 2025

10/10 Excellent

Stanley

Stayed 4 nights in Dec 2025