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The Row Hotel, BW Signature Collection

3.0 star property
Comfortable hotel near Santana Row Shopping Center

Choose dates to view prices

Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Shopping centre
Exterior
Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)
Signature Suite, 1 King Bed (Self Check-in with Virtual Front Desk) | Living room
Reviews
8.0

Very good

Explore the area

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128
  • Popular LocationWestfield Valley Fair Shopping Mall12 min walk
  • Popular LocationSantana Row Shopping Center17 min walk
  • Popular LocationWinchester Mystery House2 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)8 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Memory-foam beds, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory-foam beds, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory-foam beds, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Memory-foam beds, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory-foam beds, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking

7.5/10 Good

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham San Jose Silicon Valley
Breakfast included
Free WiFi
Air conditioning
Gym
4.2 out of 5, Very good, (314)
The price is AU$370
for 1 night
includes taxes & fees
6 June - 7 June
La Quinta Inn & Suites by Wyndham San Jose Silicon Valley

About the area

San Jose

At The Row Hotel, BW Signature Collection you'll be within a 20-minute stroll of popular places like Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. Highlights at this hotel include in-room free WiFi and Smart TVs. .This pet-friendly hotel has a 24-hour fitness centre and a vending machine. There's also the convenience of free self parking. .This 3-property class San Jose hotel is 1.8 km (1.1 mi) from Winchester Mystery House and 3.3 km (2.1 mi) from Santa Clara University.

What's nearby

  • Westfield Valley Fair Shopping Mall - 12 min walk
  • Santana Row Shopping Center - 17 min walk
  • Winchester Mystery House - 2 min drive
  • Avaya Stadium - 5 min drive
  • SAP Center at San Jose - 5 min drive

Getting around

  • Bascom Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 8 min drive

Restaurants

  • Din Tai Fung - 17 min walk
  • Starbucks - 19 min walk
  • California Pizza Kitchen - 17 min walk
  • Sarku Japan - 19 min walk
  • Falafel's Drive-In - 2 min walk

About this property

The Row Hotel, BW Signature Collection

Comfortable hotel near Santana Row Shopping Center
As a guest of The Row Hotel, BW Signature Collection, you'll find a 24-hour fitness centre and a vending machine. The front desk is open around the clock. Free self parking is available.
  • 55 guestrooms or units
The Row Hotel, BW Signature Collection offers 55 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Smart televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site

Things to do

  • 24-hour gym

Conveniences

  • Vending machine
  • Virtual front desk

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch Smart TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, private entrance

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    We should mention

    • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

    Property is also known as

    The Row by Kasa
    Kasa The Row San Jose
    The Row Hotel, BW Signature Collection Hotel
    The Row Hotel, BW Signature Collection San Jose
    The Row Hotel, BW Signature Collection Hotel San Jose

    Frequently asked questions

    Is parking available at The Row Hotel, BW Signature Collection?

    Yep, The Row Hotel, BW Signature Collection has a free self car park.

    How much does it cost to stay at The Row Hotel, BW Signature Collection?

    As of 23 May 2024, prices found for a 1-night stay for 2 adults at The Row Hotel, BW Signature Collection on 6 June 2024 start from AU$239.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is there a free airport shuttle available at The Row Hotel, BW Signature Collection?

    No, The Row Hotel, BW Signature Collection does not offer an airport shuttle service.

    What time are check-in & check-out at The Row Hotel, BW Signature Collection?

    Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

    The Row Hotel, BW Signature Collection Reviews

    Reviews

    8.0

    Very good

    Rating 10 - Excellent. 49 out of 89 reviews" "
    Rating 8 - Good. 15 out of 89 reviews" "
    Rating 6 - Okay. 11 out of 89 reviews" "
    Rating 4 - Poor. 2 out of 89 reviews" "
    Rating 2 - Terrible. 12 out of 89 reviews" "

    8.6/10

    Cleanliness

    8.0/10

    Staff & service

    8.0/10

    Amenities

    8.0/10

    Property conditions & facilities

    8.2/10

    Eco-friendliness

    Reviews

    10/10 Excellent

    paul

    Business traveller, Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    I enjoyed my stay. Room was clean. Easy check in. Great customer service. Breakfast was simple but good and convenient.
    Stayed 2 nights in Feb 2024

    6/10 Okay

    Margaret

    Stayed 2 nights in Feb 2024

    6/10 Okay

    Claudia R

    Travelled with family
    Disliked: Staff & service
    No physical person there
    We arrived after a 2 hour drive around 7. Both my kids were in need to go to the bathroom and they have a kiosks to check in. It would not connect us to anyone for 20 minutes and there was nobody on site to assist. My kids were trying to hold it as much as they could. Finally someone appeared and helped, but definitely not the best first impression
    Stayed 1 night in Feb 2024

    8/10 Good

    Bethany

    Liked: Cleanliness, staff & service
    It's a little strange not to have a live person at the front desk. You talk to the 'front desk' staff on the computer screen. They're very kind but I wish they were live in person. The hotel is good - better than the Larkspur Landing where I stayed before. There was natural light coming into the room. There were some quirky things but I would stay again. The duvet on the bed was really thin and no additional blankets in the room. Breakfast was just bread and cereal stuff so I couldn't have it being gluten free.
    Stayed 1 night in Feb 2024

    2/10 Terrible

    kevin

    Travelled with partner
    Liked: Cleanliness, property conditions & facilities
    Disliked: Staff & service, amenities
    It was not fun trying to check in. The front desk was empty and to get help with check in took 30mins on the phone.
    Stayed 1 night in Feb 2024

    10/10 Excellent

    sarah

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Feb 2024

    2/10 Terrible

    Esther L

    Business traveller
    i had not hotel water in my room
    Stayed 1 night in Feb 2024

    2/10 Terrible

    Annie

    Stayed 1 night in Feb 2024

    10/10 Excellent

    Tyree

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great place to stay
    Stayed 1 night in Feb 2024

    10/10 Excellent

    Anabel

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Jan 2024