Four Points by Sheraton San Jose Downtown

3.0 star property
Hotel with a restaurant, a short walk to CSU San Jose State University

Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Lobby sitting area
Outdoor dining
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym
The current price is AU$220
includes taxes & fees
14 June - 15 June

Explore the area

Map
211 S First Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪3 min walk‬
  • CSU San Jose State University
    ‪5 min walk‬
  • SAP Center at San Jose
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

San Jose

Four Points by Sheraton San Jose Downtown puts you in the heart of San Jose, within just a 10-minute stroll of popular attractions like San Jose McEnery Convention Center and CSU San Jose State University. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of 2 meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and a gym. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Downtown San Jose hotel include Santana Row Shopping Center and SAP Center at San Jose.

What's nearby

  • San Jose McEnery Convention Center - 3 min walk - 0.3 km
  • San Jose Civic Auditorium - 3 min walk - 0.3 km
  • CSU San Jose State University - 5 min walk - 0.5 km
  • San Pedro Square - 8 min walk - 0.7 km
  • SAP Center at San Jose - 16 min walk - 1.4 km

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪3Below Theaters - ‬3 min walk
  • ‪Silicon Valley Capital Club - ‬3 min walk
  • ‪Mama Kin Libations & Revelry - ‬5 min walk
  • ‪Voltaire Coffee House - ‬4 min walk

About this property

Four Points by Sheraton San Jose Downtown

Hotel with a restaurant, a short walk to CSU San Jose State University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee. A complete renovation of Four Points by Sheraton San Jose Downtown was completed in 2016.

This 3-star San Jose hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 1911
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottles of water. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Filipino, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 18 years old or younger stays free per registered adult when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 18 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
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Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton San Jose Downtown?

Four Points by Sheraton San Jose Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton San Jose Downtown?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Downtown on 14 June 2025 start from AU$219.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton San Jose Downtown?

Yep, Four Points by Sheraton San Jose Downtown has an uncovered self car park with in/out privileges for USD 42 per night.

Is there a free airport shuttle available at Four Points by Sheraton San Jose Downtown?

No, Four Points by Sheraton San Jose Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton San Jose Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Four Points by Sheraton San Jose Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton San Jose Downtown?

No, only service animals are allowed.

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Leonardo

Disliked: Staff & service
They ask for $150 deposit and never got it back,
Stayed 1 night in Feb 2025

8/10 Good

Dennise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to many places downtown and was very convenient. Loved the ease to get to my room since the hotel is small, but doesn’t feel like comfort is compromised.
Stayed 2 nights in Mar 2025

4/10 Poor

John

Stayed 1 night in Mar 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

JAMES, Aptos

Comfortable room, friendly staff, affordable!
Stayed 1 night in Feb 2025

10/10 Excellent

Debby

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tawnny

Travelled with partner
Liked: Staff & service, property conditions & facilities
Loved staying here. Smells Amazing when you walk in. Very clean, quiet, and modern looking. Convenient restaurant and bar within the hotel. Only downside is you have to pay $45 for parking a day.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Visalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Fun area, room was clean, & staff was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Feb 2025

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Book of Morman Bible on Nightstand? No thank you!

The lobby is a little old and could use a refresh. The restaurant was supposed to be open daily for breakfast but wasn't. The room was large and comfortable, though for me the blanket was way to light weight. But the real turn off was having a Book of Morman Bible and Bible on the nightstand, which I found completely inappropriate and disconcerting. For that reason, I would NOT stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleased

Clean room. Friendly staff. Excellent location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Igmedio

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the event: Genesis X2. Good quality service when I needed help with something. Overall, a very pleasant experience.
Stayed 4 nights in Feb 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a nice property. However, having double hung, single pane window in a downtown area isn’t optimal. Super loud at night when all the surrounding businesses receive supplies from trucks in the middle of the night. The trolly blaring its horn all night long doesn’t hel. I had about an hour of reprieve at 5am. If you’re not sensitive to noise when you’re trying to sleep, a very nice property with a long history. If street noise keeps you up, this might not be the place. I should note I live in the country and it’s dead silence at night. Nearly all other accommodations I’ve stayed have never bothered me. This one is just a little louder than the rest.
Stayed 3 nights in Feb 2025

4/10 Poor

Francisco

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

emily

Liked: Cleanliness, staff & service
The staff was excellent! So friendly and helpful. My only criticism is that the bed was so soft. I could’ve switched rooms, but I figured all the beds would be that soft …seriously way too soft.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been coming to this place for over 4 years great time every time
Stayed 1 night in Feb 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t complain based on the price we received. Amenities in the room were minimal/basic. Seems as it’s a good place for solo travelers. There was just one small water bottle provided in the room, and just one regular single coffee pack and one decaf. Wife and I both wanted regular. Also had thin walls but fortunately the young kids next to us didn’t party too late. Staff was friendly and place was clean.
Stayed 1 night in Feb 2025

2/10 Terrible

Mandeep

Stayed 1 night in Feb 2025

2/10 Terrible

Lourdes, Fairfield

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has a terrible customer service. They gave us a double bed for a couple for Valentine’s Day and they charge us $50 for parking. The lady at the front desk is has a terrible customer service and so rude but really friendly and not smiling at all. We feel we are not welcome in the hotel and when I ask questions she is sooooo rude. Can’t explain without being rude. You can’t have her as your front desk person.
Stayed 1 night in Feb 2025

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, safe area, clean, nice staff
Stayed 2 nights in Feb 2025

6/10 Okay

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025