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DoubleTree by Hilton San Jose

4.0 star property
Hotel in San Jose with 3 restaurants and free airport shuttle

Photo gallery for DoubleTree by Hilton San Jose

Outdoor pool, pool umbrellas, pool loungers
View from room
Lobby
Club Room, 1 King Bed
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$210
includes taxes & fees
16 Jan - 17 Jan

Explore the area

View map
2050 Gateway Pl, San Jose, CA, 95110
  • Place, Casino M8trix
    ‪5 min walk‬
  • Place, SAP Center at San Jose
    ‪4 min drive‬
  • Place, Santana Row Shopping Center
    ‪6 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min walk‬

Room options

Gateway Suite with Balcony

  • Sleeps 4

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Tower (Metro Tower)

8.2 out of 10
Very good
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

7.4 out of 10
Good
(35 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony

Grand Suite, 1 King Bed, Balcony | Living area

Grand Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Pool View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Two Queen Room with Balcony and Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Accessible Two Queen Room with Balcony and Tub

  • Sleeps 4

View all photos for Mobility Accessible Two Queen Room with Balcony and Roll-in Shower

Premium bedding, in-room safe, desk, blackout curtains

Mobility Accessible Two Queen Room with Balcony and Roll-in Shower

  • Sleeps 4

Premier Mobility and Hearing Accessible Room with Roll-in Shower

  • Sleeps 2

View all photos for Premier Mobility and Hearing Accessible Room with Balcony and Tub

Premium bedding, in-room safe, desk, blackout curtains

Premier Mobility and Hearing Accessible Room with Balcony and Tub

  • Sleeps 3

View all photos for King Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

King Room with Balcony

  • Sleeps 3

View all photos for Pool View Two Queen with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Pool View Two Queen with Balcony

  • Sleeps 4

Premier Two Queen with Balcony

  • Sleeps 4

Premier King with Balcony

  • Sleeps 3

Presidential Suite with Balcony

  • Sleeps 4

View all photos for Pool View King with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Pool View King with Balcony

  • Sleeps 3

Club King Room with Balcony

  • Sleeps 3

Two Queen with Balcony

  • Sleeps 4

Club Mobility Accessible King Room with Balcony and Bathtub

  • Sleeps 3

View all photos for Club Two Queen with Balcony High Floor

Premium bedding, in-room safe, desk, blackout curtains

Club Two Queen with Balcony High Floor

  • Sleeps 4

View all photos for Suite, 1 King Bed, Balcony (Gateway)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Balcony (Gateway)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Mobility Accessible Executive Suite with Tub

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower (Metro Tower)

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Non-Smoking Superior Double/Queen Room

  • Sleeps 4

View all photos for Non-smoking Superior Queen Metro Tower Room

Premium bedding, in-room safe, desk, blackout curtains

Non-smoking Superior Queen Metro Tower Room

  • Sleeps 4

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

7.2 out of 10
Good
(50 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Jose

DoubleTree by Hilton San Jose places you steps from Silicon Valley and within a 10-minute stroll of Casino M8trix. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and a free airport shuttle. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 48000 square feet (4459 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Rosemary hotel include PayPal Park and SAP Center at San Jose.

What's nearby

  • Casino M8trix - 5 min walk - 0.5 km
  • SAP Center at San Jose - 4 min drive - 6.4 km
  • San Jose McEnery Convention Center - 5 min drive - 7.1 km
  • Winchester Mystery House - 6 min drive - 9.7 km
  • Santana Row Shopping Center - 6 min drive - 10.4 km

Getting around

  • San Jose College Park Station - 6 min drive
  • Karina Court Station - 12 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 3 min drive

Restaurants

  • ‪Casino M8trix - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • Dough Burger
  • ‪Sprigs - ‬1 min walk
  • ‪Zone 8 Sports Bar & Grill - ‬5 min walk

About this property

DoubleTree by Hilton San Jose

Hotel in San Jose with 3 restaurants and free airport shuttle
DoubleTree by Hilton San Jose offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 48000 square feet (4459 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Jose. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

  • 505 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 48000 sq ft of conference space
  • 4459 sq. m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Hyatt Place San Jose Airport
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,489 reviews
The price is AU$189
includes taxes & fees
30 Jan - 31 Jan
Hyatt Place San Jose Airport

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 48,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • IPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults and USD 15 to 21 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
DoubleTree San Jose
Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton San Jose?

DoubleTree by Hilton San Jose offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton San Jose?

As of 6 Jan 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Jose on 16 Jan 2026 start from AU$209.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton San Jose?

Yep, DoubleTree by Hilton San Jose has an uncovered self car park with in/out privileges for USD 30 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does DoubleTree by Hilton San Jose have a pool?

DoubleTree by Hilton San Jose has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes DoubleTree by Hilton San Jose a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton San Jose.

Is DoubleTree by Hilton San Jose family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton San Jose is a hit with families.

Does DoubleTree by Hilton San Jose serve breakfast?

Yeah, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton San Jose?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:00 PM at scheduled times.

Is there a bar or restaurant at DoubleTree by Hilton San Jose?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton San Jose?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton San Jose Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 406 out of 1003 reviews
Rating 8 - Good. 179 out of 1003 reviews
Rating 6 - Okay. 167 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 126 out of 1003 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Travelled with partner
Liked: Cleanliness
Quiet hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
My room with balcony on the 9th floor overlooking the pool was gorgeous!
Stayed 1 night in Oct 2025

8/10 Good

Siddique Ansaruddin

Liked: Cleanliness, staff & service, amenities
Polite staff
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff above and beyond kind from front desk to housekeeping. Even if I needed something in the evening, tissue paper, towels etc., 10 out 10!
Stayed 2 nights in Oct 2025

10/10 Excellent

jose

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Stayed 1 night in Sep 2025

6/10 Okay

Kent

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Manuel, ROUND ROCK

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel feels old already. A renovation is about time
Stayed 2 nights in Sep 2025

8/10 Good

Hanan

Stayed 2 nights in Sep 2025

6/10 Okay

Lisa Wey

Business traveller
Disliked: Amenities
Hotel management is bad , the power of lobby has broken, no way to charges phone.
Stayed 2 nights in Sep 2025

2/10 Terrible

Adrian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff rude
Stayed 2 nights in Sep 2025

8/10 Good

William

Stayed 2 nights in Sep 2025

10/10 Excellent

Minerva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Mitchell

Disliked: Room comfort

Noice Plus

This was the noisiest stay I have ever experienced. We were in Room 257 and the decibel level from the freeway noise was unbearable. Suggest the hotel check the decibel level on that side of the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The lobby area, restaurant, gym, and pool were all fantastic spaces. Our family spent a lot of time in the pool and had a great time. The staff was helpful and the place was clean. The rooms and hallway (3rd floor) were pretty outdated with some pretty visible carpet stains but as I said, it didn't seem dirty just old. The halls and rooms could use a remodel but this was still a fine place to stay close to the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Tuopu

Stayed 4 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 1 night in Sep 2025

6/10 Okay

Antoinette

Disliked: Property conditions & facilities
I was only there overnight so cannot review all the facilities. My main complaint was the smell of marijuana in hallways and the hotel needs renovating. I would not walk on those carpets with bare feet. The room was clean so that was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 3 nights in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Great service at the front desk, shuttle drivers and breakfast buffet staff I didn’t see or use hotel amenities but the room itself was a little shabby. Worn carpet, crusty shower head and old worn furniture The shower was in a bathtub that was poorly caulked and slow draining and not very good water pressure. Not what I expected for $200/ night
Stayed 2 nights in Sep 2025

10/10 Excellent

Lan

Stayed 1 night in Sep 2025