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DoubleTree by Hilton San Diego - Hotel Circle

4.0 star property
Art Deco hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton San Diego - Hotel Circle

Terrace/patio
View from room
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
The current price is AU$218
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
1515 Hotel Cir S, San Diego, CA, 92108
  • Hotel Circle
    ‪7 min walk‬
  • University of San Diego
    ‪4 min drive‬
  • San Diego Zoo
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪8 min drive‬

Room options

View all photos for King, Family Suite

1 bedroom, in-room safe, desk, laptop workspace

King, Family Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 29 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 29 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible Bathtub

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

View from room

Room, 2 Queen Beds, Pool View

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds with Balcony and sofabed

View from room

2 Queen Beds with Balcony and sofabed

7.8 out of 10
Good
(134 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed with Balcony

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed with Balcony

7.0 out of 10
Good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds, Accessible

Hydromassage showerhead, designer toiletries, hair dryer, towels

Suite, Two Queen Beds, Accessible

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 29 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About the area

San Diego

At DoubleTree by Hilton San Diego - Hotel Circle you'll be 0.9 km (0.5 mi) from Hotel Circle and 3.8 km (2.4 mi) from Mission Bay. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Seaglass Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Hot tub. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .You'll be 4.5 km (2.8 mi) from University of San Diego and 4.8 km (3 mi) from Marine Corps Recruit Depot with a stay at this 4-property class Mission Valley hotel.

What's nearby

  • Hotel Circle - 7 min walk - 0.6 km
  • Fashion Valley Mall - 14 min walk - 1.2 km
  • University of San Diego - 4 min drive - 3.8 km
  • Marine Corps Recruit Depot - 4 min drive - 4.9 km
  • San Diego Zoo - 5 min drive - 4.9 km

Getting around

  • Fashion Valley Transit Center Station - 2 min drive
  • Old Town Transit Center - 3 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 16 min drive

Restaurants

  • ‪Wolf In The Woods - ‬5 min drive
  • ‪Monkey Bar - ‬18 min walk
  • ‪Crust Kitchen - ‬4 min walk
  • ‪Round Table Pizza - ‬3 min drive
  • ‪The Lapper - ‬18 min walk

About this property

DoubleTree by Hilton San Diego - Hotel Circle

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
DoubleTree by Hilton San Diego - Hotel Circle offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Diego - Hotel Circle. For a fee, parking is available.

This Art Deco San Diego hotel is smoke free.

  • 1 building
  • 219 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1967
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton San Diego - Hotel Circle offers 219 accommodations with MP3 docking stations and a safe. 49-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Lobby

Hilton San Diego Mission Valley

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,954 reviews
The price is AU$218
includes taxes & fees
21 Sept - 22 Sept
Hilton San Diego Mission Valley

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 11 to 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Seaglass Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per stay, plus a deposit of USD 65.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 11 to 24 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Covered self-parking fee: USD 33.00 per night (in/out privileges)
  • Pet deposit: USD 65.00 per stay
  • Pet fee: USD 65 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Circle San Diego
DoubleTree Hilton Circle
DoubleTree Hilton Hotel Circle
DoubleTree Hilton San Diego Circle
DoubleTree Hilton San Diego Hotel Circle
DoubleTree Hotel Circle San Diego
Hilton Hotel Circle San Diego
Hilton San Diego Hotel Circle
San Diego Circle
San Diego Circle Hotel
DoubleTree by Hilton San Diego Hotel Circle
DoubleTree by Hilton San Diego - Hotel Circle Hotel
DoubleTree by Hilton San Diego - Hotel Circle San Diego

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton San Diego - Hotel Circle?

DoubleTree by Hilton San Diego - Hotel Circle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton San Diego - Hotel Circle?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Diego - Hotel Circle on 21 Sept 2025 start from AU$218.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton San Diego - Hotel Circle?

Yep, DoubleTree by Hilton San Diego - Hotel Circle has a covered self car park with in/out privileges for USD 33.00 per night.

Are there any beaches close to DoubleTree by Hilton San Diego - Hotel Circle?

The closest beach to DoubleTree by Hilton San Diego - Hotel Circle is Mission Beach (7.3 km).

Does DoubleTree by Hilton San Diego - Hotel Circle have a pool?

DoubleTree by Hilton San Diego - Hotel Circle has an outdoor pool.

Does DoubleTree by Hilton San Diego - Hotel Circle serve breakfast?

Yeah, buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton San Diego - Hotel Circle?

No, DoubleTree by Hilton San Diego - Hotel Circle does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton San Diego - Hotel Circle?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton San Diego - Hotel Circle?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

DoubleTree by Hilton San Diego - Hotel Circle Reviews

7.4

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 673 out of 1659 reviews
Rating 8 - Good. 307 out of 1659 reviews
Rating 6 - Okay. 278 out of 1659 reviews
Rating 4 - Poor. 197 out of 1659 reviews
Rating 2 - Terrible. 204 out of 1659 reviews

Reviews

10/10 Excellent

Rollin D.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MIGUEL, WHITTIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to give a special shoutout to Catarsha at the front desk of the DoubleTree. From the moment we arrived, Catarsha made us feel welcomed with outstanding customer service, a warm smile, and a great sense of humor. Their friendliness and positive energy truly stood out and made our stay even more memorable. It’s not every day you come across someone who makes such a lasting impression—thank you, Catarsha, for going above and beyond!
Stayed 1 night in Jun 2025

10/10 Excellent

Iris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful and friendly. Bar and food area was nice. Staff at the bar were very nice and accommodating. Food service was a little slow but the food was very good.
Stayed 2 nights in Jun 2025

8/10 Good

jihye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Andrea

Stayed 3 nights in Jun 2025

6/10 Okay

Meyashia

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Shawn

Stayed 2 nights in Apr 2025

10/10 Excellent

Eder

Stayed 2 nights in Jun 2025

4/10 Poor

Lauren

Stayed 2 nights in May 2025

6/10 Okay

Yanira

Travelled with family
Liked: Staff & service
Lobby is very nice, the cookies are very tasty but the jacuzzi and rooms could use some work.
Stayed 2 nights in Apr 2025

8/10 Good

Jesus

Stayed 5 nights in May 2025

2/10 Terrible

Thadia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Came here as a family of 4. Ill start off by saying the parking lot is terribly made! Very tight. And the parking lot elevator, slow, squeezy, you hear cracking as it moves. I think the elevator is older than my grandma! Check in was super easy and fast. Now the rooms, disgusting, super runned down, carpet it torn everywhere, damaged walls, the bathtub was rusty. I felt nasty staying there. Never again. Not family friendly at all.
Rusty tub
Rusty Tub
Damaged carpet
Damaged Wall
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but renovations was well.
Stayed 1 night in May 2025

6/10 Okay

Keeana

Stayed 2 nights in May 2025

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms were nice and the service was good, the pool and hot tub were relaxing as well as some good drinks/munchies at the hotel restaurant.
Stayed 3 nights in May 2025

6/10 Okay

Kelley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room smelt of stale cigarette smoke and are quite outdated for a 4 star hotel
Stayed 2 nights in May 2025

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jose, Lancaster

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Carolyn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
STAY AWAY. We were a bit early for our check in and had to come back. I confirmed with the man at the desk the room type we had and made sure that our room would not be given away. He assured me he made notes on the account and our room would be there when we came back that evening. When we arrived later one of the desk clerks asked if I wanted a room with bunkbeds and I said no because we were traveling with adult sons who would not fit in the bunkbeds.She said they were overbooked and it was fine. We could have the room that we had originally asked for. We went up to the room and lo and behold it had bunkbeds in it. We were tired so we decided just to make it work. But after a few minutes realized that Our room was on the backside of the elevators. The walls shook, and we heard rumbles every time the elevators went up or down. All night long. It was the worst night sleep we ever got. I texted the front desk after 30 minutes to tell them that we had not only the wrong room with the bunkbeds, but that the noise from the elevator was terrible. I received a text back that said they could offer me earplugs.I went down to the front desk to discuss the matter because I was livid at the response. They couldn’t move us because no space but promised to make it right. They never did. A few points to our Hilton account does not make up for the noise, the bunk beds we didn’t ask for and the broken promises. Horrible, horrible customer service and terrible room.
Stayed 1 night in May 2025

2/10 Terrible

Savannah

Stayed 2 nights in May 2025

8/10 Good

Joseph

Stayed 1 night in May 2025

6/10 Okay

SUSAN

Travelled with family
Disliked: Property conditions & facilities
Employees very nice
Stayed 3 nights in May 2025