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Birchwood Spa Motel

3.0 star property
Motel with a hot tub, near Polynesian Spa

Photo gallery for Birchwood Spa Motel

Exterior detail
Garden
Lobby sitting area
Free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Hot tub
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
6 Sala Street, Rotorua, Bay of Plenty, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪5 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪3 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

About the area

Rotorua

At Birchwood Spa Motel you'll be within just a 10-minute stroll of Whakarewarewa: The Living Maori Village and Rotorua Golf Club. Highlights at this motel include free in-room WiFi. .This smoke-free motel offers free WiFi in public areas, a garden and barbecues. Added amenities include a hot tub and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Whakarewarewa motel include Polynesian Spa and Skyline Rotorua.
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What's nearby

  • Whakarewarewa: The Living Maori Village - 5 min walk - 0.5 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk - 1.0 km
  • Redwoods Whakarewarewa Forest - 11 min walk - 1.0 km
  • Rotorua Central Mall - 3 min drive - 2.2 km
  • Polynesian Spa - 3 min drive - 2.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬16 min walk
  • ‪Pataka Kai - ‬10 min walk
  • ‪Chicking - ‬3 min drive

About this property

Birchwood Spa Motel

Motel with a hot tub, near Polynesian Spa
As a guest of Birchwood Spa Motel, you'll find a hot tub, barbecue grills, and multilingual staff. Public spaces have free WiFi. Birchwood Spa Motel also features tour/ticket assistance, a garden, and laundry facilities.

This 3-star Rotorua motel is smoke free.

  • 17 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 20.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Frequently asked questions

Is there a free airport shuttle available at Birchwood Spa Motel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Birchwood Spa Motel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Birchwood Spa Motel?

No, pets are not allowed.

Is there a golf course on site at Birchwood Spa Motel?

There isn't one on site, but Rotorua Golf Club is a short 6-minute walk away.

Reviews

Birchwood Spa Motel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 359 reviews
Rating 8 - Good. 129 out of 359 reviews
Rating 6 - Okay. 78 out of 359 reviews
Rating 4 - Poor. 22 out of 359 reviews
Rating 2 - Terrible. 13 out of 359 reviews

Reviews

8/10 Good

Shivani singh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent had more than i needed. Access to the room the tub was awesome. Thats my motel everytime i visit rotorua. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was ideal as a stopover. Everything was clean and ready for us - thank you to our hosts. As a studio unit, there is not a full kitchen (to wash dishes) but toaster, jug and fridge were ideal. Mattress firm and very comfortable. Outside private spa bath was lovely, it rained overnight andbit was awesome sitting in the tub under small shelter roof and watching rain fall.
Stayed 1 night in May 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like early morning 4am traffic noise from logging trucks
Stayed 1 night in May 2025

6/10 Okay

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay would go back there again loved the spa
Stayed 1 night in Apr 2025

4/10 Poor

Dani

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Host could barely speak a word of English, to the point where I almost wasn't able to check in. Smoke detector broken off ceiling, heated towel rail was broken, heating was broken.Tried to talk to Host through google translate. Heater was replaced, smoke alarm wasn't. That same day we never got house keeping and couldn't tell us why. Only given two very thin old towels. Stains on bedding, house keeping left our door unlocked after they did clean despite signage everywhere telling guests to make sure to lock up when going out.
Stayed 4 nights in Apr 2025

6/10 Okay

Pamela

Travelled with group
Room was ok large for two people...but the bathroom must have had a leak and the floor needs to be renewed it looked dirty, the toilet was not as clean as it should be with stains aswell as the sink.
Stayed 2 nights in Mar 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful and friendly
Stayed 3 nights in Feb 2025

6/10 Okay

ihipera

Travelled with partner
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

WAYNE

Did not even go to the room. Changed accommodation
Stayed 1 night in Feb 2025

2/10 Terrible

EDWARD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and asked if I could leave some luggage in a secure place. I was told no and no early checkin as the room was not ready. It turned out that it was ready so when the owner arrived about five minutes later they totally ignored me and told the receptionist it would cost an extra $20. The cost was not a problem as my luggage would be safe. The room was very tired and dirty in places this was not down to housekeeping but maintenance. Carpets were badly marked and in poor condition. The bathroom floor was not much better. There was no facilities to was the pots I had used and when I mentioned this I was informed it was not included. I didn’t try the jet bath outside as it looked like it had seen better days. Finally just before checkout everyone was treated to an almighty shouting match in mandarin between the male boss and male receptionist. Not once did I get a pleasant greeting or a simply hello. Need I say I’ll not be returning.
Stayed 2 nights in Feb 2025

2/10 Terrible

Michele

Travelled with partner
Nothing I like, unfriendly not help at all, ceating on the price,I not reccomande this place to nobody
Stayed 2 nights in Feb 2025

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness
It was ok but noisy. Clean but not nice materials
Stayed 1 night in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Had everything we needed to enjoy the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the most comfy sleep would definitely recommend n will definitely be back
Stayed 1 night in Jan 2025

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was perfect for the event we went to and a 3min drive to town 👍
Stayed 3 nights in Jan 2025

8/10 Good

Tevita David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Moetahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Cassandra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights there was a ball of hair stuck to the ground in the shower and mold on the celiling above also the light outside by the spa did not work my partner asked for milk on the second night and was told you only get one milk per stay it was very small our tea and coffee was not refilled the room was unclean however we made the most of our stay and the beds were comfortable and the hosts were nice enough but we would not return
Stayed 2 nights in Jan 2025

6/10 Okay

Anne

Stayed 2 nights in Jan 2025

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
We chose this motel because it had such a high rating. Maybe the other rooms are better but ours was dated and seriously run down. It so needs a make over. Staff were friendly and it was clean but no amount of cleanliness can make up for aged and worn chattels.
Stayed 1 night in Jan 2025

4/10 Poor

Ellie

Disliked: Amenities, property conditions & facilities
Convenient location l for our short stay.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2025