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Homewood Suites by Hilton Richmond - Downtown

3.0 star property
Hotel with free breakfast, 3-minute walk to Broad Street

Photo gallery for Homewood Suites by Hilton Richmond - Downtown

Bar (on property)
Fitness facility
Reception
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$256
includes taxes & fees
19 Feb - 20 Feb

Explore the area

View map
700 East Main Street Suite B, Richmond, VA, 23219
  • Place, Broad Street
    ‪3 min walk‬
  • Place, The National
    ‪6 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

27-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Bathroom

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

27-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner | Living area

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(17 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Corner (Bathtub)

Suite, 1 King Bed, Accessible, Corner (Bathtub)

Suite, 1 King Bed, Accessible, Corner (Bathtub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Roll-in Shower)

Studio, 2 Queen Beds, Accessible (Roll-in Shower) | Bathroom

Studio, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | Bathroom

Studio, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

Corner Suite With 1 King Bed-Mobility/Hearing Accessible-Non Smoking

  • Sleeps 4

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 6

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

King Bed Studio Suite

  • Sleeps 4

Kng Bed One Bedroom Corner Suite

  • Sleeps 4

Mobility/hearing Access Two Queen Studio with Roll in Shower

  • Sleeps 6

Accessible Two Queen Studio Suite with Tub

  • Sleeps 6

Accessible King Suite with Bathtub

  • Sleeps 4

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About the area

Richmond

Homewood Suites by Hilton Richmond - Downtown puts you in the heart of Richmond, within just a 10-minute stroll of Broad Street and The National. Highlights at this hotel include in-room kitchens, dryers and free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include coffee/tea in a common area and laundry facilities. Each morning free buffet breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Downtown Richmond hotel include Greater Richmond Convention Center and Virginia Commonwealth University.

What's nearby

  • Broad Street - 3 min walk - 0.3 km
  • The National - 6 min walk - 0.6 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • Allianz Amphitheater at Riverfront - 11 min walk - 1.0 km
  • Virginia Commonwealth University - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 11 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 14 min drive

Restaurants

  • ‪Capital Ale House - ‬2 min walk
  • ‪Penny Lane Pub - ‬5 min walk
  • ‪Secret Sandwich Society - ‬6 min walk
  • ‪Sefton Coffee Company - ‬1 min walk
  • ‪Potbelly Sandwich Shop - ‬2 min walk

About this property

Homewood Suites by Hilton Richmond - Downtown

Hotel with free breakfast, 3-minute walk to Broad Street
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. Event space at this hotel measures 2625 square feet (244 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Homewood Suites by Hilton Richmond - Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 2625 sq ft of conference space
  • 244 sq. m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Food/drink service (free)
  • ATM
  • Lift
Homewood Suites by Hilton Richmond - Downtown offers 100 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 27-inch flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pet-friendly
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  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 25 per day; includes in/out privileges)
  • Covered extended parking on site (USD 25 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,625 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 25.00 per day (in/out privileges)
  • Covered extended parking fee: USD 25.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Richmond Downtown Hotel
Homewood Suites by Hilton Richmond - Downtown Richmond
Homewood Suites by Hilton Richmond Downtown
Homewood Suites Hilton Richmond Downtown Hotel
Homewood Suites Hilton Richmond Downtown
Hotel Homewood Suites by Hilton Richmond - Downtown Richmond
Richmond Homewood Suites by Hilton Richmond - Downtown Hotel
Hotel Homewood Suites by Hilton Richmond - Downtown
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Richmond Downtown
Homewood Suites by Hilton Richmond - Downtown Hotel
Homewood Suites by Hilton Richmond - Downtown Richmond
Homewood Suites by Hilton Richmond - Downtown Hotel Richmond

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Richmond - Downtown?

Homewood Suites by Hilton Richmond - Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Richmond - Downtown?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Richmond - Downtown on 19 Feb 2026 start from AU$256.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Richmond - Downtown?

Yep, Homewood Suites by Hilton Richmond - Downtown has a covered self car park with in/out privileges for USD 25.00 per day. A self car park is also available, for a fee. Covered extended parking costs USD 25.00 per day. Onsite parking is limited.

Are there hot tubs in the rooms at Homewood Suites by Hilton Richmond - Downtown?

No, but there are deep-soaking baths in the guestrooms.

Does Homewood Suites by Hilton Richmond - Downtown serve breakfast?

You bet, free buffet brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Homewood Suites by Hilton Richmond - Downtown?

No, Homewood Suites by Hilton Richmond - Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Richmond - Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Homewood Suites by Hilton Richmond - Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 240 out of 543 reviews
Rating 8 - Good. 145 out of 543 reviews
Rating 6 - Okay. 72 out of 543 reviews
Rating 4 - Poor. 47 out of 543 reviews
Rating 2 - Terrible. 39 out of 543 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Madison

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was pretty good for the price with it being basically its own little apartment. Breakfast was awesome and the guy keeping it stocked was wonderful. Parking for 25 a day was and is a bit ridiculous but everywhere is paid parking. However 5th and marshal was significantly cheaper. Bathroom was so bright it was uncomfortably so and it made me not want to take a shower in the morning because it would give me a headache and burn.
Stayed 2 nights in Oct 2025

4/10 Poor

Sheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a threat in the lobby from a homeless person that was quite unsettling! Also, had multiple issues with access keys, once in parking garage & no one responded to call. I am SO disappointed in my stay, waste of money & stressil!
Stayed 3 nights in Oct 2025

8/10 Good

Mike

Stayed 2 nights in Oct 2025

10/10 Excellent

Tamantha

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, great location!
Stayed 1 night in Oct 2025

6/10 Okay

Kaylah

Liked: Cleanliness, amenities
Overall stay was OK. It just feels a little old in the rooms - however they were stocked and clean. My room was missing a safe and the front staff was not super helpful. I was having to wait on hold and then had to follow up with them. It is on the safer side of downtown Richmond and there was not a time I felt unsafe at location. Breakfast is a nice addition - parking was easy. I would say it’s not a bad hotel by any means but isn’t one I would be eager to return to.
Stayed 2 nights in Oct 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there for 4 days and DID NOT receive housekeeping service of any kind. When I called the front desk to inquire, they mentioned that I had to request for service even though there is a sign in the room stating that housekeeping is preformed every other day.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2025

8/10 Good

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful staff. Breakfast was convenient and very tasty. Only issue was the television was not working. Overall, a great stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Staff & service
Parking deck was challenging. Elevator situation was very difficult and overall friendliness of staff was poor and not accommodating still waiting on my security deposit refund and have not seen it. Going to have to make a call.
Stayed 1 night in Sep 2025

6/10 Okay

Bernardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were fruit flies or some type of flies all over the room especially in the kitchen, I did have some bites on me. The toilet top was broken, and the ceiling was leaking all over the place at the check in desk. The clerk that checked me in was very nice and apologetic for the leak which was all over the floor. The maintenance man was very nice and took measures to make our stay as comfortable as possible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rashanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a 7 minute drive from where I needed and was super quiet. Loved it.
Stayed 1 night in Aug 2025

8/10 Good

Dante, Herndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet, and in great condition. Downside was that there was only 1 front desk staff making service slow. Only 1 night stay and no evening social due to “delivery” problems. Orbitz email identified evening social to happen at a rooftop bar, which contradicted the front desk clerk’s assertion of it happening in the lobby area. Didn’t matter as the rooftop restaurant was closed for a private event.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is in a great location, however the room was extremely gross. Carpet was dirty, found hygiene products on the couch, shower had hair all over shower tiles, the shower head had orange stains and had very low water pressure. Ice machine was also out of order on my floor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynne, Winder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Homewood Suites in Richmond, VA, was just what we needed and more than we expected! The lobby was inviting, staff very professional and friendly, our suite just exceptional and the bed so comfortable I had a hard time getting up. Not to mention the breakfast! It was delicious! I would recommend this hotel to all my friends.
Stayed 2 nights in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Paula

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is my second time here and I loved this place so much the first experience. First time was a suite which was amazing with one of my girlfriends. This time we stayed in a double queen bedroom which was super nice and spacious! One of my friends who owns a cleaning company started pointing out a few things. The carpets weren’t clean and had grit on our feet and caked dust in areas.. and I also found other people’s hair beneath our hand towels. A little minor but after dinner we stopped back in and our AC stopped working. Our telephone didn’t work so we couldn’t get ahold of anyone at the front desk. My girlfriends were able to get our room changed to a new room. The woman at the front desk that late night/early morning (2am) was super helpful, soo kind and understanding. Unfortunately after a late night out I find my girlfriends aren’t even sleeping on a mattress cover because they found a blood stain on their sheets which is horrible. Our shower tub was clogged and the bathroom door was hard to shut. Upon check out we had another super sweet woman working the front desk. All in all, it’s a beautiful setting with really friendly and kind staff working the front desk however maintenance and cleanliness is definitely something needed to be worked on.
Stayed 1 night in Aug 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gerald

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Melanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Jul 2025

6/10 Okay

Jackeline

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our shower was in pretty bad shape. We were in room 1014 and the shower head was loose. The water got extremely hot because the faucet mechanism that routes the water to the shower head was not functioning properly. It looked like someone pulled on it really hard. The shades on the lamps are very dusty. However, the staff is helpful and friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst experiences I have ever had at a Hilton property. A/c not working, roaches, mold in showers. Carbon monoxide alarm going off in my room and them telling me they can’t put me in a diff room…terrible
Stayed 4 nights in Jul 2025

4/10 Poor

Allison

Stayed 1 night in Jul 2025

4/10 Poor

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booooooooo

Our room was dirty. All the linens were soiled, including the linens in the bag in the closet. We asked for clean linen and also asked that the room be cleaned while we were gone. Neither one of those things happened. The bathroom door hits the toilet every time you open the door. So you can't be sitting on the toilet and your significant other walks in to get something from the sink because your legs will be destroyed by the door. Also there were so many switches on the wall and only half worked. Had a ceiling fan in the bedroom which was a plus, but had no way to control the speed because there was no remote or way to control the switch on the wall. And we stayed there for our wedding night.
Stayed 2 nights in Jun 2025