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Homewood Suites by Hilton Richmond - Downtown

3.0 star property
Hotel with free breakfast, 3-minute walk to Broad Street

Photo gallery for Homewood Suites by Hilton Richmond - Downtown

Bar (on property)
Exterior
Lobby
Free daily buffet breakfast
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Kitchen
The current price is AU$265
includes taxes & fees
29 Dec - 30 Dec

Explore the area

View map
700 East Main Street Suite B, Richmond, VA, 23219
  • Place, Broad Street
    ‪3 min walk‬
  • Place, The National
    ‪6 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

27-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Bathroom

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

27-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner | Living area

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(17 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Corner (Bathtub)

Suite, 1 King Bed, Accessible, Corner (Bathtub)

Suite, 1 King Bed, Accessible, Corner (Bathtub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Roll-in Shower)

Studio, 2 Queen Beds, Accessible (Roll-in Shower) | Bathroom

Studio, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | Bathroom

Studio, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

Corner Suite With 1 King Bed-Mobility/Hearing Accessible-Non Smoking

  • Sleeps 4

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 6

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

King Bed Studio Suite

  • Sleeps 4

Kng Bed One Bedroom Corner Suite

  • Sleeps 4

Mobility/hearing Access Two Queen Studio with Roll in Shower

  • Sleeps 6

Accessible Two Queen Studio Suite with Tub

  • Sleeps 6

Accessible King Suite with Bathtub

  • Sleeps 4

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About the area

Richmond

Homewood Suites by Hilton Richmond - Downtown puts you in the heart of Richmond, within just a 10-minute stroll of Broad Street and The National. Highlights at this hotel include in-room kitchens, dryers and free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include coffee/tea in a common area and laundry facilities. Each morning free buffet breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Downtown Richmond hotel include Greater Richmond Convention Center and Virginia Commonwealth University.

What's nearby

  • Broad Street - 3 min walk - 0.3 km
  • Shockoe Slip - 5 min walk - 0.4 km
  • The National - 6 min walk - 0.6 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • Virginia Commonwealth University - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 11 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 14 min drive

Restaurants

  • ‪Capital Ale House - ‬2 min walk
  • ‪Potbelly Sandwich Shop - ‬2 min walk
  • ‪Sefton Coffee Company - ‬1 min walk
  • ‪Dunkin’ - ‬3 min walk
  • ‪521 Biscuits & Waffles - ‬3 min walk

About this property

Homewood Suites by Hilton Richmond - Downtown

Hotel with free breakfast, 3-minute walk to Broad Street
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. Event space at this hotel measures 2625 square feet (244 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Homewood Suites by Hilton Richmond - Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 2625 sq ft of conference space
  • 244 sq. m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Food/drink service (free)
  • ATM
  • Lift
Homewood Suites by Hilton Richmond - Downtown offers 100 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 27-inch flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Hampton Inn & Suites Richmond - Downtown
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,001 reviews
The price is AU$195
includes taxes & fees
22 Dec - 23 Dec
Hampton Inn & Suites Richmond - Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 25 per day; includes in/out privileges)
  • Covered extended parking on site (USD 25 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,625 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 25.00 per day (in/out privileges)
  • Covered extended parking fee: USD 25.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Richmond Downtown Hotel
Homewood Suites by Hilton Richmond - Downtown Richmond
Homewood Suites by Hilton Richmond Downtown
Homewood Suites Hilton Richmond Downtown Hotel
Homewood Suites Hilton Richmond Downtown
Hotel Homewood Suites by Hilton Richmond - Downtown Richmond
Richmond Homewood Suites by Hilton Richmond - Downtown Hotel
Hotel Homewood Suites by Hilton Richmond - Downtown
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Richmond Downtown
Homewood Suites by Hilton Richmond - Downtown Hotel
Homewood Suites by Hilton Richmond - Downtown Richmond
Homewood Suites by Hilton Richmond - Downtown Hotel Richmond

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Richmond - Downtown?

Homewood Suites by Hilton Richmond - Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Richmond - Downtown?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Richmond - Downtown on 29 Dec 2025 start from AU$264.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Richmond - Downtown?

Yep, Homewood Suites by Hilton Richmond - Downtown has a covered self car park with in/out privileges for USD 25.00 per day. A self car park is also available, for a fee. Covered extended parking costs USD 25.00 per day. Onsite parking is limited.

Are there hot tubs in the rooms at Homewood Suites by Hilton Richmond - Downtown?

No, but there are deep-soaking baths in the guestrooms.

Does Homewood Suites by Hilton Richmond - Downtown serve breakfast?

You bet, free buffet brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Homewood Suites by Hilton Richmond - Downtown?

No, Homewood Suites by Hilton Richmond - Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Richmond - Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Reviews

Homewood Suites by Hilton Richmond - Downtown Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 238 out of 538 reviews
Rating 8 - Good. 143 out of 538 reviews
Rating 6 - Okay. 72 out of 538 reviews
Rating 4 - Poor. 47 out of 538 reviews
Rating 2 - Terrible. 38 out of 538 reviews

Reviews

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is in a great location, however the room was extremely gross. Carpet was dirty, found hygiene products on the couch, shower had hair all over shower tiles, the shower head had orange stains and had very low water pressure. Ice machine was also out of order on my floor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynne, Winder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Homewood Suites in Richmond, VA, was just what we needed and more than we expected! The lobby was inviting, staff very professional and friendly, our suite just exceptional and the bed so comfortable I had a hard time getting up. Not to mention the breakfast! It was delicious! I would recommend this hotel to all my friends.
Stayed 2 nights in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Paula

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is my second time here and I loved this place so much the first experience. First time was a suite which was amazing with one of my girlfriends. This time we stayed in a double queen bedroom which was super nice and spacious! One of my friends who owns a cleaning company started pointing out a few things. The carpets weren’t clean and had grit on our feet and caked dust in areas.. and I also found other people’s hair beneath our hand towels. A little minor but after dinner we stopped back in and our AC stopped working. Our telephone didn’t work so we couldn’t get ahold of anyone at the front desk. My girlfriends were able to get our room changed to a new room. The woman at the front desk that late night/early morning (2am) was super helpful, soo kind and understanding. Unfortunately after a late night out I find my girlfriends aren’t even sleeping on a mattress cover because they found a blood stain on their sheets which is horrible. Our shower tub was clogged and the bathroom door was hard to shut. Upon check out we had another super sweet woman working the front desk. All in all, it’s a beautiful setting with really friendly and kind staff working the front desk however maintenance and cleanliness is definitely something needed to be worked on.
Stayed 1 night in Aug 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gerald

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Melanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Jul 2025

6/10 Okay

Jackeline

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our shower was in pretty bad shape. We were in room 1014 and the shower head was loose. The water got extremely hot because the faucet mechanism that routes the water to the shower head was not functioning properly. It looked like someone pulled on it really hard. The shades on the lamps are very dusty. However, the staff is helpful and friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst experiences I have ever had at a Hilton property. A/c not working, roaches, mold in showers. Carbon monoxide alarm going off in my room and them telling me they can’t put me in a diff room…terrible
Stayed 4 nights in Jul 2025

4/10 Poor

Allison

Stayed 1 night in Jul 2025

4/10 Poor

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booooooooo

Our room was dirty. All the linens were soiled, including the linens in the bag in the closet. We asked for clean linen and also asked that the room be cleaned while we were gone. Neither one of those things happened. The bathroom door hits the toilet every time you open the door. So you can't be sitting on the toilet and your significant other walks in to get something from the sink because your legs will be destroyed by the door. Also there were so many switches on the wall and only half worked. Had a ceiling fan in the bedroom which was a plus, but had no way to control the speed because there was no remote or way to control the switch on the wall. And we stayed there for our wedding night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super cute, clean, and comfortable! Staff was super helpful and kind. Convenient walking with short drives to other destinations depending on what you’re looking for. Loved that there was a rooftop bar to add to our amazing experience!
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is in a convenient location. Not much options for breakfast. Room was clean. Shower gel missing and had to call for towels.
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. One key card didn't work, but used the app to unlock the door anyway.
Stayed 1 night in Jun 2025

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at this hotel when visiting my son in Richmond. This last trip was to watch his college graduation at VCU with a Masters degree. It is close to VCU. The rooms are very comfortable and roomy. My only complaint this trip is that the bathroom sink did not drin properly. Other than that I will continue to stay here
Stayed 2 nights in May 2025

6/10 Okay

Angela

Travelled with family
For what it's costs I expected a good bit more. Rooms were okay, only one person working at check in which made for a wait, I slept on the pull out couch of our suite and it was probably the worst pull out ever! Skinny mattress and the coils were aggressive. The breakfast had very little to offer but there was some sort of scrambled "egg" product and hash browns but they were gone when I came down at 8:45. On site restaurant was good and drinks were good but they need a few items that are more basic. I appreciated the parking deck and felt safe knowing you had to have a key to get in. Overall, it was fine but not worth the price.
Stayed 1 night in Jun 2025

6/10 Okay

Ruth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast needs improvement. It is ok but no ham option they offer bacon, no cheese, only apple as a fruit, no greek yogurt. Excellent hotel average breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a great weekend getaway for my birthday. Rooms are spacious and will recommend to friends for our next stay!
Stayed 1 night in Jun 2025

4/10 Poor

Ron

Travelled with partner
Liked: Cleanliness
Arrived at 3.30p told room not ready had to wait itill gone 4p to get into room. Finally hit into room put clothes away used toilet went to the bar in the top floor and when we came back the toilet had flooded the room from a leak under the toilet. Went to reception and they gave us another room so had to move all clothes etc. not sure why if they had another room they didn’t give us this one in the first place when checked in. Frequently no staff at reception in back office had to wait till decided to cone out. Had to wait about 20 minutes when checking out for the housekeeping staff to find someone but did have a notice to say stepped away to help another customer. On the second day housekeeping came changed the sheets on the bed and they smelled musky hubby didn’t want me to say anything. No pool in hotel as previously shown on details said it was permanently closed down.
Stayed 6 nights in May 2025

8/10 Good

Sandra

Stayed 2 nights in May 2025

2/10 Terrible

Patricia

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Kathryn M

Travelled with family
Disliked: Staff & service, room comfort

Better options than this in downtown Richmond

Air conditioning in our room did not work, was a miserable night. Breakfast wasn't great.
Stayed 1 night in May 2025