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Hyatt Place Richmond/Arboretum

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Hyatt Place Richmond/Arboretum

Lobby lounge
Premium bedding, pillow-top beds, desk, laptop workspace
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Lobby
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Pet-friendly
  • Housekeeping
The current price is AU$183
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Chesterfield Towne Center
    ‪6 min drive‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(74 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(80 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

At Hyatt Place Richmond/Arboretum you'll be 4.2 km (2.6 mi) from Johnston-Willis Hospital and 4.9 km (3 mi) from Chesterfield Towne Center. Highlights at this hotel include free buffet breakfast, a restaurant and a 24-hour gym. .The Placery is the hotel's own lobby lounge, serving drinks along with light fare. 744 square feet (69 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of self parking. .Within a 15-minute drive of this 3-property class North Chesterfield hotel, attractions include Virginia Commonwealth University and Broad Street.

What's nearby

  • Putt-Putt Fun Center - 2 min drive - 2.5 km
  • Chesterfield Towne Center - 6 min drive - 6.5 km
  • Virginia Commonwealth University - 9 min drive - 14.3 km
  • Greater Richmond Convention Center - 12 min drive - 16.4 km
  • Short Pump Town Center - 22 min drive - 26.6 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 24 min drive

Restaurants

  • ‪COOK-OUT - ‬2 min drive
  • ‪Golden Corral - ‬2 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Burger King - ‬2 min drive

About this property

Hyatt Place Richmond/Arboretum

Suburban hotel with free breakfast and 24-hour fitness centre
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in common area, a corner/local shop, and express check-in. For a fee, parking is available.

This 3-star Richmond hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 744 sq ft of conference space
  • 69 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 9 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 13 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • The seasonal pool will open on 12 May and close on 04 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Frequently asked questions

What is the cancellation policy at Hyatt Place Richmond/Arboretum?

Hyatt Place Richmond/Arboretum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Richmond/Arboretum?

As of 12 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Arboretum on 28 Dec 2025 start from AU$183.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Richmond/Arboretum?

Yep, Hyatt Place Richmond/Arboretum has an uncovered self car park for USD 9 per day. A self car park is also available, for a fee.

Does Hyatt Place Richmond/Arboretum have a pool?

Hyatt Place Richmond/Arboretum has a seasonal outdoor pool. The pool is open from May 12 to October 04.

What makes Hyatt Place Richmond/Arboretum a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Richmond/Arboretum.

Is Hyatt Place Richmond/Arboretum family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Richmond/Arboretum is a hit with families.

Does Hyatt Place Richmond/Arboretum serve breakfast?

Yeah, our travelers are hooked on the free buffet brekkie here! Served daily, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hyatt Place Richmond/Arboretum?

No, Hyatt Place Richmond/Arboretum does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Richmond/Arboretum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Richmond/Arboretum?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Hyatt Place Richmond/Arboretum Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

Reviews

4/10 Poor

Thomas

Travelled with family
I was disappointed, they added a parking fee as a new policy after I booked which was a surprise plus changed the free breakfast schedule which resulted in guests not receiving the benefit,
Stayed 2 nights in Sep 2025

6/10 Okay

Louie

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , Hyatt always have comfortable beds! Very friendly and attentive staff, I liked that the fitness room was open at night after a long drive! Breakfast is a nice bonus but average . Would stay again
Stayed 1 night in Aug 2025

4/10 Poor

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tenille

Stayed 1 night in Aug 2025

2/10 Terrible

Nubia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross and disgusting

Stayed 1 night in Aug 2025

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, the only thing was wrong was my room didn’t have a microwave and I thought I reserved the room with the microwave.
Stayed 1 night in Aug 2025

10/10 Excellent

Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ALFREDO

Stayed 1 night in Aug 2025

8/10 Good

Jazmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stayed at the Hyatt was great. The room was cleaned and constable. We were able to rest at night with no noise. Breakfast was awesome every morning. The staff was very friendly and helpful. We look forward to stay at this hotel in iur next trip to Richmond.
Stayed 2 nights in Jun 2025

4/10 Poor

Marcia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I excepted more/better being a Hyatt, it seemed run down. We had no shampoo, no body wash. The hotel itself seemed to have seen better days. Disappointed. For the $$$ spent I could have stayed @ the courtyard and enjoyed it much better
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Yehuda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean. Bed comfortable. Modern room. Overall comfortable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Evan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Delisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay! I had a wonderful experience at this hotel. The King Bed room was spacious, spotless, and extremely comfortable. The entire facility was well-kept and exceeded my expectations. A special thank you to the hotel agent who went above and beyond to make my stay memorable. Not only was her service professional and welcoming, but she also helped me find a great nail salon nearby for a pedicure, which I truly appreciated. I highly recommend this hotel and look forward to staying here again!
Stayed 1 night in Aug 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was convenient to highway. Room was good size, comfortable bed, clean. Complimentary breakfast was good, very convenient. My only complaint was when checking in, I was asked if I had a car. I was told it was $9 a night for parking. This was ridiculous. Everyone who stays at this hotel has a car and this added cost was totally unnecessary, just an add on to bill, sneaky way to charge customers extra, unnecessary fee.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Hye Yeon

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a problem with our room that every now and then, a loud ringing sound came out of the bathroom. It was difficult to sleep and annoying since the only way to stop the ringing sound was to flush the toilet, which became repetitive after multiple times. The specific room was the reason for my dissatisfaction in this review.and there aren't the camera at the parking lot, so my car got hit and run accident.
Stayed 4 nights in Aug 2025

8/10 Good

Katherine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay with some issues

We had an easy, quick check in. Overall, the room was nice however we noticed the morning after our stay there were lots of little ants all over the room. My son slept on the pull out sofa and the mattress was kind of uncomfortable. The breakfast was good and had lots of options. The gym equipment was nice, however there were no towels and the water bubbler was empty. We did let the front desk staff know about the ant issue and they were very apologetic and offered us Hyatt points towards a future visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Zykirria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Janel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very pleasant. My husband love the waffle maker and real dished and silverware at breakfast. The room was spacious but there were a fe gnats in the room. This place could use some updating
Stayed 1 night in Aug 2025